Senior Eloqua Campaign Developer (Contract)

We are seeking a Contract Senior Eloqua Campaign Developer to join our Martech Engineering team. This role is responsible for client/account-specific technical implementation of digital marketing campaigns and offers (including messaging, campaign, audience/segment setup, and monitoring). The Senior Campaign Developer works closely with cross-functional teams to seamlessly and cohesively execute full campaign flows across multiple channels.

Role and Responsibilities

• Assist CRM team in executing multi-channel strategies for driving customer relationships to increase customer acquisition and ongoing engagement
• Support and monitor large and complex brand campaigns
• Implement various third party, cross-channel campaigns, offers, audiences, and messaging to include workflow, timelines, asset development, and deadlines
• Develop communication cadence with strategy, creative, and technology teams to establish campaign production priorities, milestones, and deadlines
• Configure campaigns, journeys, and messages according to provided campaign and journey business requirements
• QA and ensure all campaigns meet specifications as outlined by strategy and client teams
• Serve as the primary contact for campaign, offer, audience, and message setup and support
• Troubleshoot offers and campaigns by investigating setup, implementation, and end-to-end testing; work closely with product and technology teams to escalate and communicate issues
• Assist with campaign calendar and partner with strategy team to secure the timing of campaign launches
• Collaborate with strategy and product teams to test various scenarios and concepts 
• Create and refine operational processes; identify new ways to help the team scale
• Proactively recommend improvements on campaign execution based on platform capabilities and functionality
• Manage all reported issues and inquiries with a high level of responsiveness and attention to detail
• Deliver on campaign deployments within a set project schedule, track progress, and provide status to stakeholders

Preferred Qualifications

• 1-2 years of Eloqua experience required
• Proficiency in HTML required
• Understanding of best practices related to digital message rendering across email clients and devices
• Knowledge of Adobe Journey Optimizer (AJO), Salesforce Marketing Cloud, Braze, Iterable, and related certifications a plus
• Eagerness to learn multiple platforms and their capabilities/limitations
• A fast learner; proven success picking up new technologies/tools quickly and proficiently
• Skilled at managing multiple priorities in a fast-paced environment; flexible and readily adaptable to changing circumstances 
• A keen attention to detail and accuracy; exceptional organizational, time management, and project management skills
• Self-driven; the ability to work independently, define a way forward, and solve problems with limited direction; proven capacity to drive results in an evolving and complex organization 
• Strong communicator with all levels of leadership, management, and staff to achieve desired outcomes and build strong alliances and relationships
• Excellent verbal and written communication skills 
• Digitally-savvy and well-informed on digital innovations, trends, and technologies 
• Availability/willingness to be on-call outside of core business hours for QA support as needed
• Bachelor’s degree in business, communication, technology, marketing, mathematics, related field, or equivalent work experience preferred