At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.
Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.
It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.
Job DescriptionThis role sits at the heart of how Quadient communicates internally at scale. As Senior Editorial Lead, you’ll shape how our biggest ideas – on our strategy, transformation and culture – are turned into clear, consistent, and meaningful communication across the business.
You are the architect behind our enterprise narrative: making complex change understandable, cutting through noise, and helping our employees focus on what matters most. By defining how we structure, sequence, and deliver communications, you ensure leaders speak with clarity and that the organization moves forward with confidence.
You’ll translate corporate strategy and transformation priorities into a simple, coherent editorial approach—supported by strong narrative frameworks, publishing standards, and governance. In doing so, you act as the guardian of quality and consistency across all internal communications.
At a time of accelerated transformation, this role is critical. You’ll help leaders communicate more effectively, enable employees to understand what’s changing (and why), and ensure our communications support our shift toward more future-ready ways of working – including responsible AI adoption.
Your role in our future:
- Shape and lead Quadient’s internal communication architecture, ensuring a clear and unified enterprise narrative across corporate, solutions, and transformation priorities
- Define and govern editorial standards, message frameworks, and publishing discipline to drive clarity, consistency, and quality at a global scale
- Translate strategy and transformation priorities into simple, compelling narratives that enable understanding, alignment, and action
- Partner with IC Business Partners to ensure all strategic communications ladder to the enterprise narrative while remaining relevant at solution and functional levels
- Provide editorial leadership across high-impact communications, channels, and content, guiding leaders, optimizing the channel ecosystem and using insights to improve effectiveness
- Bring structure and discipline to how communications are planned and sequenced - supporting clear prioritization, reducing noise and protecting employee focus during change
Your profile:
- 12+ years in internal and change communications, including leading editorial or narrative strategy within complex, global organizations
- Expertise in designing and governing enterprise communication systems, from narrative architecture and editorial frameworks to standards and scalable operating models
- Proven ability to power large-scale transformation, using communication to create clarity, alignment and momentum in complex environments
- Trusted partner to C-suite and senior leaders, shaping high-stakes communications and advising on narrative, messaging and positioning
- Outstanding editorial and narrative leadership - able to translate complex strategy into clear, compelling enterprise stories with consistency, precision, and impact
- Strategic systems thinker, designing governance and approaches that scale globally, cut through noise, and raise the overall quality of communication
- Strong use of data, insight, and employee feedback to continuously sharpen communication effectiveness, channels and content
- Forward-looking and tech-aware, applying AI-enabled tools to enhance communication outcomes while exercising sound judgement to protect quality, accuracy and trust
Rewards & Benefits
- Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
- Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
- Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
- Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
- Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.
Smart Work at Quadient
At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.
Be yourself at Quadient
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.
We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]
Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.
People. Connected.
Skills Required
- 12+ years in internal and change communications, including leading editorial or narrative strategy within complex, global organizations
- Expertise in designing and governing enterprise communication systems, narrative architecture, editorial frameworks, and scalable operating models
- Proven ability to support large-scale transformation using communications to create clarity, alignment and momentum
- Experience as a trusted partner to C-suite and senior leaders on high-stakes communications, narrative, messaging and positioning
- Outstanding editorial and narrative leadership with ability to translate complex strategy into clear, compelling enterprise stories
- Strategic systems thinker with experience designing governance and approaches that scale globally and reduce communication noise
- Strong use of data, insight and employee feedback to improve communications effectiveness, channels and content
- Forward-looking and tech-aware, applying AI-enabled tools to enhance communication outcomes while protecting quality and trust
Quadient Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Quadient and has not been reviewed or approved by Quadient.
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Healthcare Strength — Multiple medical plan options (HSA, HRA, PPO) with employer funding, plus dental and vision, suggest a comprehensive health offering. Mental‑health, musculoskeletal, and chronic‑condition programs are included, with many at no additional cost when enrolled in a company medical plan.
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Retirement Support — A 401(k) with company contributions is explicitly provided. This supports longer‑term financial security as part of total rewards.
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Parental & Family Support — Six weeks of fully paid parental leave and employer‑paid disability and life coverage provide meaningful family protection. Continued health‑premium coverage during unpaid FMLA portions further supports caregivers.
Quadient Insights
What We Do
Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on three key solution areas, Intelligent Communication Automation, Parcel Locker Solutions and Mail-Related Solutions, Quadient helps simplify the connection between people and what matters. Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. Because connections matter.









