Senior Ecommerce Product Manager

Posted 3 Days Ago
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Atlanta, GA, USA
In-Office
Senior level
Other • Retail
The Role
Leads the vision, strategy, roadmap, and execution for ecommerce search, browse, navigation, global header and footer, product listing pages, filtering, and sorting. Partners with merchandising, SEO, engineering, analytics, data science, marketing, and operations to improve product discovery, conversion, revenue, and customer confidence. Owns experimentation, measurement, information architecture, search relevance, navigation structure, and executive stakeholder alignment.
Summary Generated by Built In

Senior eCommerce Product Manager, Search, Browse & Navigation 

Purpose 

As the Senior Product Manager for Search, Browse & Navigation you will improve how customers navigate flooranddecor.com by driving product vision and strategy for the global header and footer, site search experience, product listing pages (PLP), filters and sorting. Your mandate is to grow traffic by employing SEO and AEO best practices and increase revenue by creating products that help customers find the right products, content or services. 

You will collaborate cross-functionally with other product management teams, merchandising, corporate systems, SEO, engineering, data science, supply chain, analytics, customer service, retail and store operations, marketing, and legal to shape the roadmap and ensure alignment with customer needs and business objectives. Your leadership will be instrumental in setting a vision, defining a data-driven strategy and delivering measurable results. 

Minimum Eligibility Requirements 

  • 6+ years of digital product management experience, with a focus on ecommerce and navigation, search, or product discovery experiences 
  • 3+ years of experience with enterprise ecommerce platforms (e.g., Salesforce Commerce Cloud/Demandware or similar) 
  • Proven success in leading cross-functional teams and managing complex stakeholder relationships 
  • Strong strategic thinking and analytical skills, with experience using data and testing/experimentation platforms to drive product decisions 
  • Deep understanding of Agile methodologies and the Software Development Life Cycle (SDLC) 
  • Expertise in product strategy, information architecture and navigation design, search relevance and ranking concepts, merchandising rules, and conversion optimization 
  • Working knowledge of web accessibility standards (WCAG) and privacy and consent requirements as they apply to site-wide components 
  • Exceptional communication, presentation, and negotiation skills 
  • Experience influencing and presenting to executive leadership (VP and above) 
  • Demonstrated ability to lead product vision, strategy, and execution across multiple initiatives 
  • Strong organizational and problem-solving skills in a fast-paced environment 

Essential Job Functions 

Search and listing pages 

  • Define and lead the strategy and vision for the site search experience, product list pages, filters, and sort.  
  • Support online merchandising, data science, and the search platform vendor in their efforts to improve search relevance and ranking by stewarding any technical integration needs or onsite. 
  • Modernize listing page design and product tile content (ux, imagery, swatches, pricing, ratings, availability) so customers can scan, compare, and narrow choices quickly 
  • Define how availability, fulfillment, and sample options are surfaced in results (e.g., in stock, backorder, ships by date) to set accurate expectations and reduce purchase friction 
  • Expand collection- and project-based browsing so customers can discover and plan multi-item purchases with confidence 

Global header and footer 

  • Define and lead the product strategy for the global header and footer across desktop and mobile.
  • Manage requests from across the business for placement in global components, prioritizing by customer and business impact rather than internal demand 

Navigation 

  • Define and lead the product strategy for global navigation, mega menu, mobile navigation, and breadcrumbs 
  • Own the customer-facing navigation and category structure, partnering with online merchandising and corporate systems.

Roadmap, experimentation, and measurement 

  • Own and evolve the roadmap for global experience and product discovery, prioritizing initiatives based on conversion and AOV impact, customer impact, and technical feasibility 
  • Partner with Content and SEO stakeholders to ensure navigation, footer links, URL and category structure, internal linking, listing page content, and structured data support both on-site conversion and organic discoverability 
  • Coordinate with the PDP and other product managers to ensure a seamless handoff from navigation, search, and listing to product detail 
  • Serve as a steward of the experimentation platform partnership (e.g., DY), ensuring testing best practices and governance across discovery experiences 
  • Partner with analytics to define KPIs (e.g., navigation click-through and exit rate, header and footer link engagement, search conversion, null-result rate, click-through to PDP, filter usage, revenue per search) and measure the impact of features on revenue and customer confidence 

 

Benefits & Rewards

Bonus opportunities & career advancement opportunities at every level

Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program

Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life balance, including:

  • Paid vacation and sick time for eligible associates

  • Paid holidays plus a personal holiday

  • Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Skills Required

  • 6+ years of digital product management experience focused on ecommerce and navigation, search, or product discovery experiences
  • 3+ years of experience with enterprise ecommerce platforms such as Salesforce Commerce Cloud, Demandware, or similar
  • Experience leading cross-functional teams and managing complex stakeholder relationships
  • Strong strategic thinking and analytical skills, including experience using data and testing or experimentation platforms
  • Deep understanding of Agile methodologies and the Software Development Life Cycle
  • Expertise in product strategy, information architecture, navigation design, search relevance and ranking, merchandising rules, and conversion optimization
  • Working knowledge of WCAG accessibility standards and privacy and consent requirements
  • Exceptional communication, presentation, and negotiation skills
  • Experience influencing and presenting to executive leadership at the VP level or above
  • Ability to lead product vision, strategy, and execution across multiple initiatives
  • Strong organizational and problem-solving skills in a fast-paced environment

Floor & Decor Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Floor & Decor and has not been reviewed or approved by Floor & Decor.

  • Healthcare Strength — Health coverage is comprehensive, including medical, dental, vision, virtual care via Teladoc, wellness incentives, and an Employee Assistance Program. These offerings are described as a main reason to work there even when pay is questioned.
  • Retirement Support — A 401(k) with company match and an Employee Stock Purchase Plan are available, with bonuses in some roles adding to total compensation. These components provide long-term financial value for full-time employees.
  • Leave & Time Off Breadth — Paid time off, paid parental leave, volunteer time off from day one, and closure on major holidays are included, with some holidays paid at time-and-a-half. Store hours that typically end by early evening support a more predictable schedule.

Floor & Decor Insights

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The Company
HQ: Atlanta, GA
15,001 Employees
Year Founded: 2000

What We Do

At Floor & Decor, we don't just sell flooring; we create endless possibilities. Redefining the retail experience since 2000, we are constantly in build mode, just like our customers. Joining F&D means moving fast, being part of decisions, and getting support at every turn.

Why Work With Us

We are builders, both of dream spaces and careers. You aren't just a number at a store selling some of everything -- you're a valued associate receiving customized training plans and endless career possibilities at a store focused on doing one thing better than anyone else.

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