The Role
As a Senior Ecommerce Manager, you will drive growth for brands on marketplaces by managing relationships, executing growth plans, and improving operations through data-driven strategies.
Summary Generated by Built In
Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies.
Pattern accelerates brands on global ecommerce marketplaces, leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting, and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform daily to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre.
Pattern is expanding and we are looking for an established Senior Managers to join our European Team in London to support the scaling of the business by driving the performance of the brands we represent on Amazon and other Marketplaces. You will own the relationship and financial performance of a portfolio of global brands and you’ll lead a team of Brand Managers and Brand Executives. You will define and implement the E2E growth and profitability plan for your portfolio of brands by working cross-functionally with Operations, Content, Advertising, Creative, Merchandising and Finance. You will also lead cross-functional projects to implement processes to scale the organization in the EU. You are a strategic and commercial Senior Manager who can engage partners and internal stakeholders towards a common goal. You can develop people to perform at their best. You have a growth mindset and can lead a team through the ambiguity of fast changing landscapes.
What is a day in the life of a Senior Ecommerce Brand Manager?
- Drive revenue and profit growth for your portfolio of brands (~ 2-3 brands) in the EU across marketplaces through a data driven approach.
- Define and execute against a clear E2E plan to achieve targets via promotional planning, seasonal phasing, NPD launches, advertising campaigns, SEO/Content optimization, CX and operational improvements, etc.
- Proactively manage internal and external stakeholders to ensure that an efficient operation is delivered across the end-to-end value chain. (Close collaboration with Advertising, Operations, Finance, Merchandising, etc)
- Leading by example by getting into the detail and relentlessly seeking out opportunities to drive sales and remove defects.
- Own the budgeting process and forward-looking plan for your portfolio of brands to include, sales, profit margins, investments and work with internal digital marketing team to build and manage advertising budget to strategically grow brands across Europe on all marketplace platforms.
- Build trust and long-term relationships with your brand portfolio to deliver client satisfaction results in an NPS of 9+.
- Have a passion for continuous improvement by building and automating processes to scale the business at pace.
What will I need to thrive in this role?
- Min of 5 years' experience working within an ecommerce business, with marketplace experience (e.g. Amazon, TikTok, Zalando)
- Analytical and able to make sense of data/complexity.
- Can influence externally and internally to achieve common goals.
- Independent, highly motivated, and focused on outcomes.
- Able to deal with ambiguity and to thrive in a fast-paced, start-up-type environment by pivoting priorities.
- A proactive nature, problem and innovative solver.
- Excellent time management and organisation skills to prioritise workloads effectively.
- 2:1 degree or above.
- Strong Microsoft Office skills with PowerPoint and Excel and ability to learn new tools.
Sounds great! What’s the company culture? We are looking for individuals who are:
- Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.
- Data Fanatics - A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.
- Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
- Team of Doers - Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.
What is the hiring process?
- Initial phone interview with Pattern's talent acquisition team
- Focus interview with the hiring manager
- Technical assessment with the hiring team
- Top grading and Reference collection
- Offer
How can I stand out as an applicant?
- Be prepared to talk about professional accomplishments with specific data to quantify examples
- Be ready to talk about how you can add value and be the best addition to the team
- Focus on mentioning how you would be partner-obsessed at Pattern
- Be prepared to talk about any side projects related to data and analytics
Why should I work at Pattern?
Pattern offers big opportunities to make a difference in the e-commerce industry! We are a company
full of talented people who evolve quickly and often. We set big goals, work tirelessly to achieve them,
and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer
great benefits that include:
28 days Holiday (increasing to 32 with each year of service)
Competitive salary
RSUs (Restricted Stock Units)
Hybrid working (3 days a week in the office)
Private Medical Insurance + gym discounts
Free breakfast and snacks in the office
Enhanced Pension Scheme
Cycle to Work scheme
Enhanced Maternity and Paternity leave and pay
4 week work from anywhere policy
Regular company socials
Nursery Scheme
Skills Required
- Minimum 5 years experience in ecommerce
- Experience in wholesale buying or ecommerce management on platforms like Zalando or eBay
- Strong analytical skills
- Ability to influence internal and external stakeholders
- Degree of 2:1 or above
- Proficiency in Microsoft Office, especially PowerPoint and Excel
Pattern Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pattern and has not been reviewed or approved by Pattern.
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Equity Value & Accessibility — Equity is broadly offered and described as generous, with RSU sharing and access to stock included in total compensation. Equity availability is positioned as a core element for employees across the company.
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Leave & Time Off Breadth — Unlimited PTO, paid holidays, paid parental leave, and paid sick days indicate a wide-ranging time-off policy. These offerings create breadth for both vacation needs and family-related leave.
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Retirement Support — A 401(k) with a fully vested company match from day one (up to 4%) strengthens long-term financial security. Immediate vesting underscores emphasis on retirement benefits.
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The Company
What We Do
Pattern operates as a worldwide e-commerce growth, protection, control, and distribution platform for brands. Pattern® provides a proven blend of marketplace analytics, product distribution, MAP compliance, and brand management to drive ecommerce acceleration for premium brands. We thrive on high energy, professional excellence, and disciplined creativity.
