We are Emma – The Sleep Company. Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 35 markets and more than 15 retail stores across Europe.
Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide.
It’s our people who bring this mission to life. At Emma, you’ll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together.
Ready to awaken your best with us?
This is an exciting opportunity to join Emma and our E-commerce Europe team. As a Senior E-commerce Performance & Growth Manager, you will be responsible for driving and steering the commercial performance of one of our markets.
You will own performance visibility, define and orchestrate the commercial calendar, and ensure all teams are aligned to deliver strong and consistent results. Acting at the center of the organization, you will connect Categories, Marketing, Webshop, and Operations to maximize business impact.
What you´ll do:
- Own and steer commercial performance by tracking P&L, leading daily/weekly/monthly reporting, and driving data-based decision-making to ensure target achievement and clear visibility on risks and opportunities
- Own and optimize growth levers by managing our commercial toolbox (promo mechanics, coupons, incentives, bundles), continuously improving efficiency, and conducting deep-dive analyses to unlock revenue and margin growth
- Define and orchestrate the commercial calendar by planning and aligning all campaigns cross-functionally, leading key rituals (kick-offs, check-ins), ensuring flawless execution across channels, and driving post-mortem analyses with clear learnings
- Act as the central coordination point for commercial topics by connecting Categories, Marketing, Webshop, and Operations, ensuring smooth collaboration, and leading key growth projects with full accountability on performance and reporting
- Bring market and competitive insights by monitoring trends and competitors, and translating insights into actionable recommendations to continuously refine the commercial strategy
Who we´re looking for:
- You have a degree in Business, Economics, Engineering, or a related field
- You have a minimum of 3 years of experience in e-commerce, consulting, business analytics, or commercial roles
- You have strong analytical and problem-solving skills, with the ability to translate data into actions
- You demonstrate a strong commercial mindset (promotions, performance drivers, revenue/margin logic)
- You are highly structured and organized, able to manage complex planning and multiple stakeholders
- You are a strong coordinator and communicator, comfortable working cross-functionally
- You are execution-focused and ensure high standards in delivery
- You are comfortable in a fast-paced, evolving environment
- Fluency in English is required
What we offer:
- Pet-friendly environment, where you can bring your furry desk buddy;
- Discounts on our top-notch products;
- Health insurance including dentist;
- 24 days holidays / year +1 day/year at Emma (máx. 29 days);
- The opportunity to collaborate with multinational teams;
- Exciting events that aren't just team-building exercises but opportunities to create epic memories;
- All the tools you need to grow and ownership from the beginning.
We are on a mission to become No.1 in the world of sleep, and we’re looking for driven, ambitious people to help us shape what’s next. If you’re curious, hands-on, and ready to challenge the status quo, you’ll find the space here to make things happen and create real impact.
We are proud to be an equal opportunity employer and are committed to building an inclusive workplace. We celebrate diversity and consider all qualified applicants regardless of race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Our aim is to get back to you within a few days. Due to the high volume of applications, there may be slight delays, but we’ll get back to you as soon as possible.
Skills Required
- Degree in Business, Economics, Engineering or related field
- Minimum of 3 years experience in e-commerce, consulting, business analytics, or commercial roles
- Strong analytical and problem-solving skills
- Strong commercial mindset
- Highly structured and organized
- Strong coordination and communication skills
- Execution-focused and high delivery standards
- Comfortable in a fast-paced environment
- Fluency in English
What We Do
We are Emma – The Sleep Company. We revolutionise sleep by pushing the boundaries of what technology can do for rest. Our aim is to awaken people's best by enhancing their sleep. We are one of Europe’s fastest-growing sleep innovation companies with 1000 + team members, representing over 65 nationalities at our international offices in Frankfurt, Lisbon, Manila, Mexico City and Bucharest. Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to unlock their full potential professionally and personally. Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age
