E-Billing Specialist

We are seeking an E-Billing Specialist to join our team. This is an exciting opportunity to work in a dynamic and fast-paced environment and contribute to the growth and success of our firm. The position is responsible for the submission of ebilled invoices via various electronic billing systems for client remittance and will “own” the ebilled invoices until they have been successfully approved for payment. Individual will be assigned to and will be responsible for managing their assigned clients with expertise, from setup up, to matter and timekeeper management, to resolving rejections and reductions. This position reports to the eBilling Supervisor.

This position offers the flexibility to work from home. Periodic in-office presence is required for monthly team meetings, events, and training opportunities. The position can be based in the Firm’s Operation Center (Tampa Bay area) or our Firm’s practice office in Dallas.

Key Responsibilities Include:

• Receive finalized invoices delivered by the Billing Specialists to be processed electronically. 
• Process invoices through BillBlast. If necessary, also upload LEDES files on ebilling vendor site.
• Own the full scope of electronic billing for assigned clients, beginning with a finalized invoice and ending with a successful approval for payment, processing appeals as needed on short-paid invoices.
• Follow up on “ebilled” invoices to ensure status has not changed on ebilling vendor site.
• Manage rejected invoices for assigned clients, liaising with the Billing Specialist and Attorney to resolve promptly.
• Communicate all pertinent ebilling changes to appropriate team members, including Billing Attorneys.
• Manage and oversee client implementations for a smooth transition from paper to electronic billing.
• Manage information of a highly specialized, advanced, or sensitive nature.
• Build rapport to establish and maintain solid client relationships.
• Provide general administrative assistance and support to assigned managers.
• Fulfill information requests and other inquiries from field personnel and customers.
• Work on special projects and additional duties as assigned.

Qualifications:

• 2+ years legal electronic billing experience, with full knowledge of ebilling vendor sites, LEDES formats, and ebill tracking systems, such as BillBlast or eBillingHub.
• Strong technical skills including MS Word, Excel and Outlook.
• Excellent oral and written communication skills.
• Ability to prioritize and manage multiple tasks in order to meet critical deadlines.
• Ability to work in a team environment.
• Experience with Aderant billing software preferred.
• Experience with eBillingHub or BillBlast preferred.

Minimum Education:

• Bachelor’s degree preferred but may be substituted for relevant legal work experience.