Senior Document Controller

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AECOM is seeking a Senior Document Controller for one of our offices in Sacramento, CA.

SUMMARY: 

This role serves as a subject matter expert and technical lead for document control operations and systems, supporting both current project needs and the Authority’s enterprise-wide document control initiatives. This role ensures compliance with document control standards, oversees document management processes, supports system administration and adoption, and provides guidance to project teams and stakeholders. The position plays a key role in maintaining document integrity, audit readiness, and continuous improvement across complex programs.

RESPONSIBILITIES: 

• Serve as a senior-level subject matter expert for document control systems, processes, and standards across the organization
• Provide guidance, mentoring, and technical support to Document Controllers, Program Analysts, and project teams
• Support as system administrator or power user for the enterprise Document Control System, supporting configuration, permissions, workflows, and troubleshooting
• Support enterprise document control initiatives, including system rollout, enhancements, and adoption strategies
• Oversee document intake, processing, distribution, storage, and archival activities to ensure compliance with standards, contractual requirements, and regulatory obligations
• Ensure adherence to document control procedures, metadata requirements, naming conventions, version control, and classification standards
• Review document submittals for completeness, accuracy, and compliance prior to acceptance into document management systems
• Support audit readiness efforts by ensuring documentation is complete, traceable, and properly maintained
• Support the procurement, deployment, configuration, and optimization of the enterprise-wide Document Control System
• Participate in defining system requirements, workflows, user roles, and reporting capabilities
• Identify system gaps, risks, and improvement opportunities; recommend and support enhancements to improve efficiency and data integrity
• Develop and maintain process maps, SOPs, desk manuals, and system user guides
• Monitor document control performance metrics, workload trends, and compliance indicators
• Maintain document control dashboards, trackers, and reporting tools to provide visibility into system health and operational performance
• Support risk identification and mitigation by maintaining document control risk logs and issue trackers
• Prepare summaries, reports, and briefings for leadership related to document control performance and system adoption
• Serve as a primary point of contact for document control matters with internal staff, consultants, contractors, and external partners
• Coordinate closely with project teams, IT, Business Analysts, procurement, and compliance staff to support document control needs
• Provide training, onboarding, and ongoing support to users of document control systems
• Support change management efforts related to new tools, workflows, and standards
• Contribute to continuous improvement initiatives to enhance document control efficiency, clarity, and consistency
• Support special projects, enterprise initiatives, and strategic priorities as assigned
• Promote a culture of accuracy, accountability, and best practices in document control

MINIMUM REQUIREMENTS: 

• BA/BS + 4 years of relevant experience or demonstrated equivalency of experience and/or education.

PREFERRED QUALIFICATIONS: 

• Demonstrated experience performing document control functions on complex programs or capital projects
• Strong knowledge of document management systems, document control standards, and compliance requirements
• Proficiency with Microsoft Office, SharePoint, Adobe Acrobat, and enterprise document management platforms
• Strong organizational, analytical, and communication skills with the ability to manage multiple priorities
• Experience developing SOPs, workflows, process maps, and training materials
• Ability to work independently and collaboratively with multidisciplinary teams
•  Experience supporting or administering an enterprise-wide Document Control System as a system administrator or SME
• Experience on at least two (2) projects similar in scope and complexity, preferably within large infrastructure, transportation, or public-sector programs
• Professional certification in document or records management (e.g., CDIA+, CRM) or equivalent
• Familiarity with audit processes, regulatory compliance, and document retention requirements
• Experience supporting system implementation, change management, or enterprise process improvement initiatives

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.