If you were the Senior Director, Wholesale Operations now, here are some of the core activities you would be doing:
- Developing and executing the operating model to ensure seamless delivery of business objectives
- Overseeing the teams responsible for wholesale operations and technologies, ensuring alignment and operational excellence across all pillars
- Partnering with regional Go-To-Market (GTM) leaders to ensure timely delivery of data, tools, and product to support commercial success
- Leading, mentoring and developing leaders on your team
- Providing regular feedback to management on operational issues, dealer challenges and improvements as well as technology management
- Implementing scalable systems and process improvements that enhance efficiency, accuracy, and service levels across the wholesale value chain
- Collaborating cross-functionally with Product, Planning, Logistics, and IT to ensure end-to-end alignment from order placement to final delivery
- Championing a culture of continuous improvement, accountability, and customer-centricity within the wholesale operations function
Here are some of the things you could be working on in the future:
- Driving cross-functional execution on operational procedures
- Delivering the business consistently by quarter
- Anticipating future business needs and proactively designing scalable solutions to meet evolving customer expectations
Are you our next Senior Director, Wholesale Operations?
- You have a bachelor’s degree in technology, Business, Operations or a related field, or an equivalent amount of experience
- You have 15+ years of Sales or Operational leadership experience, including 10+ years managing a team
- You have 5+ years of dealer service management or sales management
- You have the ability to develop clear Operating models using RACI or RAPID
- You are able and willing to travel. sometimes internationally
- You are well versed in technology procurement and deployment including SAP, NuOrder and EDI
- You are skilled at developing and supporting people to bring the best from them and inspire them to build the life they want.
- You are excellent at building relationships and influence at all levels of the organization
- You are proactive in identifying the root cause of issues and developing solutions
- You remain highly flexible and adaptable when faced with ambiguity
- You effectively balance autonomy and collaboration
- You inspire breakthrough thinking and continuous improvement
- You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
- Your passion for your work is paralleled by your passion for getting outside and living it
Top Skills
What We Do
Arc’teryx is a global design company based in North Vancouver, B.C. that specializes in technical high-performance outerwear and equipment. We design and manufacture a wide range of mountain sports outdoor apparel and equipment for all conditions and experiences, including mountaineering, ice and rock climbing, skiing, snowboarding, and trail running.
Our company is built on a passionate and relentless commitment to design, craftsmanship and performance. We have a unique construction process that enables us to create technical products that can be trusted to perform at the point of extreme need. We are uniquely positioned in our industry as we have our own factory located in New Westminster, BC, which enables us to build products with a meticulous focus on detail and performance. We leverage this manufacturing knowledge and share it with our global partner factories.
In the Coast Mountain Range behind our headquarters and design centre in North Vancouver, we field test our products in real world conditions allowing us to create the best-fitting, longest-lasting, highest-performing technical products available. We distribute our outerwear and equipment through more than 3,000 retail locations worldwide, in over 40 countries globally, including 38 branded and outlet stores in Europe, North America and Asia. The company started with six employees in 1989 and now has more than 1000 employees in Canada.
