JOB SUMMARY
This job is responsible for leading the enterprise technology transformation of the underwriting technology operating model, decisioning systems, and technology products that enable a unified, scalable, and data-driven ecosystem.
The role shapes and delivers innovative product technology delivering enterprise-level value, integrating workflow orchestration, advanced analytics, and automation to improve underwriting productivity, pricing accuracy, and margin performance. It directly incorporates analytic insights, tools, and decisioning capabilities into day-to-day underwriting workflows, enabling realization of measurable financial outcomes at scale.
This position operates across a highly matrixed environment, partnering with product management, underwriting, actuarial, finance, sales, and technology leadership, and influencing senior leaders across the enterprise on the technological innovation needed to achieve desired business outcomes.
The role demands a high degree of strategic leadership, independent decision-making, and accountability for innovation and sustained business results, serving as the primary point of contact across technology teams to ensure successful execution of technology product development and deployment . Working with the health plan segments, it establishes enterprise standards for tools, data integration, and decisioning capabilities. The role will work directly with Executive Leadership, Senior Vice Presidents and other senior leaders to develop and influence cross-functional strategy.
ESSENTIAL RESPONSIBILITIES
Lead and provide expertise to technological innovation as part of the underwriting transformation, co-led in partnership with Underwriting, Actuarial, Technology and Product Management.
Leads the continuous innovation of the product technology, ensuring we are addressing aging technology and embracing new, cutting-edge technology.
Sets the technical direction across technology teams to determine what needs to be built and how it will integrate into the broader ecosystem, in alignment with the product roadmap.
Perform management responsibilities to include, but not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, and manage the day-to-day operations of the team; develop and implement policies and programs as necessary; manage to assigned budgets.
Partner with senior stakeholders across UW, Actuarial, Finance, IT, Sales, Product Management, Architecture, Analytics, Infrastructure, Platform Operations
Drive implementation of analytics, tools, and workflow-integrated decisioning. Oversee development and deployment of tools, applications, and decision support capabilities that translate insight into action and measurable outcomes. Ensure underwriting insights are directly embedded into day-to-day workflows to enable consistent decision-making and performance improvement
Collaborate with Product Management, Underwriting, Segment, and other stakeholders in the creation, maintenance and communication of the underwriting technology portfolio, roadmap, and investment governance.
Collaborate with Product Management, Underwriting, Segment, and other stakeholders on build/buy decisions, vendor strategy, and platform selection, leading the technical evaluating in each. Provide critical input into the business case, supporting alignment to ROI expectations.
Establish enterprise standards for underwriting tools, data integration, and analytics capabilities. Drive implementation of analytics, tools, and workflow-integrated decisioning
Provides deep understanding of underwriting, actuarial, and/or technology/analytics functions and uses that expertise to provide critical input into and shape the product technology strategy and roadmap.
Other duties as assigned or requested.
EXPERIENCE
Required
10 years with Leadership role multi-layer teams
7 years of experience with Technology transformation leadership
5 years of Underwriting and/or revenue generation experience
Preferred
5 years of Actuarial pricing experience
SKILLS
Enterprise transformation leadership (technology and operating model)
Underwriting/pricing/risk management domain expertise
Deep technology product lifecycle knowledge
Actuarial and/or advanced analytics experience
Executive communication and stakeholder alignment
Vendor and partner management
Data, analytics and AI enabled decisioning
EDUCATION
Required
Bachelor’s degree or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
Preferred
Master Degree in MBA, Actuarial Science, Math, Statistics, Analytics, Technology
LICENSES or CERTIFICATIONS
Required
None
Preferred
None
Language (Other than English):
None
Travel Required:
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-Based or Remote Position
Physical work site required
Occasionally
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Pay Range Minimum:
$169,500.00Pay Range Maximum:
$286,700.00Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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For accommodation requests, please contact HR Services Online at [email protected]
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Skills Required
- 10 years in leadership roles managing multi-layer teams
- 7 years of technology transformation leadership experience
- 5 years of underwriting and/or revenue generation experience
- Bachelor's degree or relevant experience/education in lieu of degree
- Enterprise transformation leadership (technology and operating model)
- Underwriting, pricing, and risk management domain expertise
- Deep technology product lifecycle knowledge
- Actuarial and/or advanced analytics experience
- Executive communication and stakeholder alignment skills
- Vendor and partner management experience
- Data, analytics, and AI-enabled decisioning experience
- 5 years of actuarial pricing experience
- Master's degree (MBA, Actuarial Science, Math, Statistics, Analytics, Technology)
Highmark Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Highmark Health and has not been reviewed or approved by Highmark Health.
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Healthcare Strength — Medical, prescription, dental, and vision coverage are emphasized alongside 100% coverage for preventive exams, with onsite pharmacy access and fitness center availability at major campuses.
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Retirement Support — An employer‑sponsored 401(k) with a company match is highlighted, with AHN materials illustrating a 100% match on the first 4% plus an additional 1% employer contribution as an example within the enterprise.
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Wellbeing & Lifestyle Benefits — Wellness programs include stress‑management classes, health coaching, incentives for healthy activities, team‑member discounts, and volunteer incentives, with paid volunteer time also noted in the overall package.
Highmark Health Insights
What We Do
Highmark Health, a Pittsburgh, PA based enterprise that employs more than 40,000 people who serve millions of Americans across the country, is the second largest integrated health care delivery and financing network in the nation based on revenue. Highmark Health is the parent company of Highmark Inc., Allegheny Health Network, and HM Health Solutions. Highmark Inc. and its subsidiaries and affiliates provide health insurance to nearly 5 million members in Pennsylvania, West Virginia and Delaware as well as dental insurance, vision care and related health products through a national network of diversified businesses that include United Concordia Companies, HM Insurance Group, and Visionworks. Allegheny Health Network is the parent company of an integrated delivery network that includes eight hospitals, more than 2,800 affiliated physicians, ambulatory surgery centers, an employed physician organization, home and community-based health services, a research institute, a group purchasing organization, and health and wellness pavilions in western Pennsylvania. HM Health Solutions focuses on meeting the information technology platform and other business needs of the Highmark Health enterprise as well as unaffiliated health insurance plans by providing proven business processes, expert knowledge and integrated cloud-based platforms. A national blended health organization, Highmark Health and our leading businesses support millions of customers with products, services and solutions closely aligned to our mission of creating remarkable health experiences, freeing people to be their best. Headquartered in Pittsburgh, we're regionally focused in Pennsylvania, Delaware, West Virginia and New York, with customers in all 50 states and the District of Columbia. We passionately serve individual consumers and fellow businesses alike. Our companies cover a diversified spectrum of essential health-related needs, including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative technology solutions. We’re also proud to carry forth an important legacy of compassionate care and philanthropy that began more than 170 years ago. This tradition of giving back, reinvesting and ensuring that our communities remain strong and healthy is deeply embedded in our culture, informing our decisions every day.
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