We’re looking for a Senior Director, Technology, to help turn that belief into reality. This is a senior leadership role with direct influence over how we scale our services, grow revenue, and deliver measurable outcomes for our clients. This role impacts a growing portfolio of U.S.-based and international clients and leads multi-functional teams across technology, operations, and security.
At DYOPATH, we’re not just running technology, we’re building it into a competitive advantage for our clients and our business. If you’ve ever wanted a role where you can shape strategy, build offerings customers actually buy, and lead teams that deliver real business impact, this is it.
Role Details
- Title: Senior Director, Technology
- Location: Remote
- Schedule: Monday–Friday, standard business hours
- Availability: Occasional after-hours support for escalations
- Travel: Limited, international travel (primarily to the United States) based on client and leadership needs
- English Requirement: Advanced (Professional proficiency required)
- Range: Base Compensation: $900,000 - $1,200,000 MXP Annually, + performance-based bonus
Why This Role Is Different
This isn’t about maintaining environments. You will:
- Translate business strategy into revenue-generating technology solutions
- Shape, package, and monetize services that clients actively buy
- Build and evolve managed services that clients adopt, expand, and stay for
- Lead cross-functional teams that own outcomes, not just activity
- Influence company direction as a key member of the leadership team
- Direct line between your decisions and revenue growth
What the Senior Director of Technology Owns
Technology Strategy & Execution
- Define and deliver a multi-year technology strategy aligned to growth, customer outcomes, and operational excellence. Turn executive priorities into clear, executable roadmaps and ensure they are delivered.
Product & Service Innovation
- Own and evolve our service catalog (offerings, SLAs, pricing, packaging). Partner with Sales and Marketing to bring solutions to market that resonate and sell.
Business & Financial Leadership
- Own or influence revenue growth, gross margin, and service profitability.
Cybersecurity Leadership (Executive Oversight)
- Provide senior sponsorship for the cybersecurity program. Partner with cybersecurity leadership to shape risk posture and roadmap. Communicate tradeoffs in clear business terms to executives and clients.
Operational Excellence & Service Delivery
- Drive S/NOC performance, SLA delivery, and incident response. Build a culture of accountability with metrics that matter.
Architecture & Platform Strategy
- Lead enterprise architecture across cloud, data, networking, and integration. Simplify, standardize, and scale.
Executive & Client Influence
- Act as a trusted advisor to internal leaders and clients. Translate complex technical topics into business decisions that drive action.
People Leadership
- Lead leaders across IT, architecture, operations, and security. Build a culture of ownership, accountability, and continuous improvement, and develop the next generation of leaders.
What Great Looks Like as the Senior Director, Technology
You’ll stand out if you:
- Think in terms of business outcomes, not just technology outputs
- Can challenge assumptions, solve complex problems, and make decisions with incomplete data
- Have led multi-functional teams across IT, operations, architecture, and security
- Know how to build and package services customers actually buy
- Communicate effectively with both executives and engineers
What You’ll Do in Your First 90 Days as Senior Director of Technology
- Assess current services and identify growth opportunities
- Align technology roadmap to revenue priorities
- Establish KPIs across operations and service delivery
What You Bring
- 10+ years of progressive leadership in technology (IT, architecture, product, operations)
- Experience in MSP, MSSP, or recurring revenue service environments strongly preferred
- 5+ years leading leaders across multiple functions
- Proven track record delivering complex initiatives with real business impact
- Strong financial acumen (budgeting, forecasting, ROI)
- Experience with service catalogs, pricing, or productized offerings
- Experience partnering with or overseeing cybersecurity functions
Nice to Have:
- Experience in multi-client environments and recurring revenue models
- Executive-level communication with boards, clients, or senior leadership
Why DYOPATH?
- You’ll have a seat at the table shaping the company strategy
- Your work will directly impact revenue, retention, and growth
- You’ll build solutions used across real client environments, not theoretical models
- You’ll lead a team that is ready to scale and needs the right leader to get there
Benefits for the Senior Director of Technology
- Aguinaldo (25 days – above legal requirement)
- Vacation + 25% premium
- IMSS + Major medical insurance (family included)
- Monthly savings fund + pantry vouchers
- Quarterly performance bonus opportunities
- Paid life events leave (parental, marriage, bereavement)
- And more — see full details at https://dyopath.com/careers
Final Thought
This Senior Director of Technology is not a maintenance role. We need you to build, shape, and lead in this role. If you are someone who can see the big picture, make tough calls, deliver results, and elevate how technology drives the business, we invite you to apply today!
Equal Opportunity Employer
DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com. The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Skills Required
- 10+ years of progressive leadership in technology (IT, architecture, product, operations)
- 5+ years leading leaders across multiple functions
- Proven track record delivering complex initiatives with measurable business impact
- Strong financial acumen (budgeting, forecasting, ROI)
- Experience with service catalogs, pricing, or productized offerings
- Experience in MSP, MSSP, or recurring revenue service environments
- Experience partnering with or overseeing cybersecurity functions
- Advanced English professional proficiency
What We Do
DYOPATH, a leading Managed Service Provider (MSP) was founded to empower organizations by delivering trusted IT solutions that are grounded in accountability resulting in exceptional customer service. With locations in Houston, TX and Chicago, IL, we help our clients focus on what they do best by providing unparalleled support and services. Rob Koch, CEO of Single Path (founded 2003) and Chuck Orrico, CEO of DYONYX (founded 1996) created the opportunity to drive more value in the organizations they created by merging to form DYOPATH on March 1, 2020. By bringing together two industry leaders, the merger created one of the largest privately held MSPs in the US today. DYOPATH helps organizations across all industries manage their risk, technology and people more effectively with an unparalleled delivery of exceptional customer service.
