Director of Strategy, Business Operations & Analytics

Posted 2 Days Ago
Hiring Remotely in USA
Remote
259K-344K Annually
Expert/Leader
eCommerce • Internet of Things • On-Demand • Transportation
Wing is an on-demand drone delivery service and platforms company.
The Role
The Senior Director will lead strategy and operations at Wing, ensuring alignment across teams and driving new commercial initiatives using data-driven insights.
Summary Generated by Built In

About Wing: 

Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing’s fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on two continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google's parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. If you're ready to do the greatest work of your life, come join us.

About the Role:

Wing is looking for a Director of Strategy, Business Operations & Analytics to report to Wing’s Chief Business Officer. This role is based remotely in the United States. This leadership position is responsible for providing critical data-driven insights, ensuring cross-functional alignment of goals and execution, and helping to drive new commercial initiatives forward. You will lead multi-disciplined business and technology professionals with high effectiveness, energy, and integrity, ensuring Wing operates effectively across functions, product areas, and geographies to drive both short-term momentum and long-term goals. We’re looking for a leader who is intrinsically driven to solve hard problems, turn strategy into successful execution, and develop a reputation for collaboration, creativity, and practicality.

What You’ll Do: 

  • Establish and lead a high-performing team to inform Wing’s overall commercial strategy by assessing and sizing new market opportunities.
  • Drive the operational processes and forums that underpin the smooth functioning of the business, including corporate operating rhythms for reviews and decision-making.
  • Monitor the health of the business through the creation of performance dashboards, key performance indicators (KPIs), and tracking Objectives and Key Results (OKRs) at varying levels and across teams.
  • Partner closely with functions like Partnerships, Product, Operations, and Marketing to set functional strategies, execution plans, and track performance.
  • Align Wing’s business & financial goals, product planning, and workforce/budget applications to ensure effective operation across functions, levels, and geographies.
  • Turn insights and recommendations into action by collaborating with front-line teams and key cross-functional leaders (e.g., Engineering, Finance, HR, Legal).
  • Support the company through critical milestones such as new product launches, partnership activations, and entry into new markets (domestic & international).
  • Interface effectively with Alphabet executives and advisors, assisting Wing’s senior leadership on key topics for corporate governance, forecasting, and growth plans.

What You’ll Need: 

  • 20+ years of experience leading and motivating teams in business or product operations, corporate strategy, management consulting, or functionally equivalent roles with a track record of success and growth.
  • Experience scaling, operationalizing, or commercializing a business or product at a previous company.
  • Bachelor’s degree or equivalent practical experience; MBA or equivalent experience
  • Mastery in driving and executing complex, executive/board-level strategy and operations decision-making with a hands-on approach.
  • Exceptional ability to take ownership, interact confidently with all levels, set objectives, and drive results.
  • Track record of setting and eclipsing ambitious goals while working with diverse, cross-geography, cross-functional technology and business teams.
  • Experience in scaling high-performing teams across multiple job functions such as Corporate Strategy, Product Management, Operations, and Analytics/Data Science.
  • Excellent written and verbal communication skills, with ability to tailor to the right audience and confidence to make sound judgment calls with imperfect information.

The US base salary range for this full-time position is the salary range below + bonus + equity + benefits. Wing’s salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your location during the hiring process.

Salary Range
$259,000$344,000 USD

Wing is an equal opportunity employer and it is Wing's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Employment at Wing is based solely on a person's merit and qualifications directly related to professional competence. Wing does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

If you have a need that requires accommodation during the interview process due to a disability or special need, please let us know by completing our Candidate Accommodations Request Form.

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The Company
HQ: Palo Alto, CA
0 Employees
Year Founded: 2018

What We Do

Wing is reshaping the future of delivery. We are an on-demand drone delivery service that can deliver food, medicine or other items within minutes. We’ve also developed an unmanned traffic management platform to safely route drones through the sky. Our service is faster, safer and produces far less pollution than traditional delivery.

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