Senior Director , Strategic Partnerships - Central Lab Services

Posted Yesterday
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Hiring Remotely in Indianapolis, IN, USA
In-Office or Remote
170K-210K Annually
Senior level
Healthtech • Biotech
The Role
The Senior Director will provide strategic leadership and expertise in drug development to drive multi-year account strategies, oversee operational execution and client relationships, ensure quality deliverables, and coach teams within Labcorp’s Central Labs Services.
Summary Generated by Built In

LabCorp is seeking a Senior Director, Strategic Partnerships, to join our Central Labs Services team, preferably in Indianapolis, Indiana.

Job Responsibilities

Provide strategic partnership leadership and drug development expertise to shape and execute multi-year account strategies that expand client value and competitive differentiation.

Translate scientific, regulatory, and portfolio priorities into roadmaps spanning study planning, operational models, quality frameworks, and digital/analytics improvements.

Oversee delivery and operation execution of Master Service Agreements (MSAs) across global programs ensuring quality of critical deliverables including, but not limited to Key Performance Indicators, milestones, audits, and rebates with consistent and compliant performance.

Establish robust operating rhythms, risk/issue management, and a “right-first time” quality culture across studies and functions.

Lead C-suite and senior stakeholder relationships.

Chair and drive governance forums.

Ensure crisp communication pathways and executive-level escalation that preserve trust.

Align internal stakeholders on priorities, resolve competing agendas, and maintain a single voice to the client.

Co-lead new and renewal deals with Business Development: MSA negotiations, commercial constructs, and service positioning.

Identify whitespace and cross-sell opportunities, orchestrating solutioning that extend client portfolios and seamlessly integrate new services and geographies.

Build a high-performance, accountability-driven culture by coaching leaders and teams, promoting continuous Lean/Agile improvement, and celebrating outcomes.

Ensure shared ownership of client P&L, contract adherence, innovation pipeline, and delivery excellence across the Labcorp continuum.

Lead and/or actively contribute to the Strategic Partnership Team development and coaching through initiatives or mentoring when appropriate.

Minimum Qualifications

Bachelor’s degree in life science or business management

15 or more years of relevant industry experience

Preferred Qualifications

Master’s degree

5 or more years of experience in a strategic, client‑facing role

2 or more years of experience working in Central Labs

Additional Job Standards

Executive presence: Conveys confidence, clarity, and composure while tailoring messaging to board-level and scientific audiences.

Executive communication: Sharp storytelling, structured narratives, and data-led recommendations. Anticipates objections and secures decisions.

Strategic thinking & synthesis: Connects market, science, regulatory, and operational signals into actionable account strategies.

Influence without authority: Aligns cross-functional teams in a matrix environment and external partners, drives decisions across competing agendas.

Relationship & trust building: Cultivates high-value networks, manages sensitive escalations, and sustains credibility under pressure.

Adaptability & style agility: Adjusts personal approach to client culture and internal contexts and demonstrates high learning velocity.

Judgment & decision quality: Balances risk, compliance, and commercial imperatives to make timely calls with incomplete information.

Change leadership: Mobilizing teams through ambiguity, embedding continuous improvement and accountability.

Drug development expertise: End-to-end understanding of clinical development, lab operations, biomarkers, data flows, and regulatory expectations

Broad understanding of commercialization, deal terms, and conditions associated with various models.

The Senior Director serves as the client lead and primary contact with complete autonomy for one or more specific strategic, enterprise-level accounts. This role owns the operational leadership, co-leads the commercial strategy, and guides executive sponsor engagement to ensure durable, high-trust partnerships and sustainable growth. In this position, you will act as the connective tissue across Labcorp’s continuum and orchestrates multi-disciplinary teams to deliver complex, global drug development programs with excellence while shaping long-term strategies that expand client value, strengthen governance, and drive profitable account growth. In addition, you will align Labcorp enterprise capabilities around a unified client strategy and delivery plan. Driving account expansion into new service lines by creating client advocacy, inspiring client teams, influencing internal and external stakeholder engagement, and connecting process, technical, and scientific subject matter experts to ensure the successful commitment of excellent portfolio delivery including contract terms. The Senior Director assumes accountability for the consistency and quality of the client portfolio delivery by directly supporting governance and leading an effective issue escalation model across functions globally. Stewards commercial health, delivery outcomes, and risk posture, turning governance insights into strategic and commercial action. Elevates standards for executive communication, decision quality, and cross-functional accountability while building a high-performance, improvement-oriented culture.

Travel: Up to 20% global travel is required.

Application Window: Open through the end of the day 6/12/2026.

Pay Range: 170-210K

The position is also eligible for an annual bonus under the Labcorp Bonus Plan. Bonuses are payable based on corporate and/or business segment performance and are subject to individual performance modifiers. Compensation may also include discretionary short- and long-term incentive packages.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. For more detailed information, please click here.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Skills Required

  • Bachelor's degree in life science or business management
  • 15 or more years of relevant industry experience
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The Company
HQ: Burlington, NC
19,796 Employees
Year Founded: 1978

What We Do

We believe in harnessing science for human good. And so we work day and night, around the world, to deliver answers for all your health questions—whether you’re a provider, drug developer, hospital, medical researcher or patient. That means everything from advancing diagnostic testing to helping launch new drugs, to offering new perspectives through data - all drawing from a deep well of scientific expertise. So when you need trusted information to make clear, confident health decisions, consider us your source.

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