Senior Director, Site Operations

Job Description

Discover Your Future with Embry-Riddle Aeronautical University!   

Embry-Riddle: A Global Leader in Aviation and Aerospace  

With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world’s largest aviation and aerospace university. For over 95 years, we've been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space.  

Perks Await You at Embry-Riddle!   

• Generous Time Off: Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day.  
• Personal Leave: Relax with 12 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.   
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.  
• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period.  

Embry-Riddle Aeronautical University recognizes the value of diversity and is dedicated to fostering a positive climate in which all students, faculty, and staff are encouraged in their professional, social, and intellectual pursuits. Embry-Riddle is committed to providing equal employment opportunity and affirmative action for qualified individuals. The University does not tolerate discrimination on the basis of race, creed, color, religion, national origin, gender, sexual orientation, age, gender identity, genetic information, disability, protected veteran status, or any other status protected by federal, state, or local law.  

Opportunity:  

Join the Aviation and Aerospace vanguard!  

Step into a dynamic role with Embry Riddle Aeronautical University, where innovation meets opportunity. Be part of a leading institution that’s at the forefront of aviation, aerospace, and STEM education. We offer an exciting environment, cutting-edge projects, and the chance to influence tomorrow. Ready to make a difference? Take flight with Embry-Riddle and explore this diverse career opportunity today.  

Position Overview:

As the Senior Director Operations within the Department of Student Success Operations, assumes a pivotal leadership role, responsible for optimizing operational efficiency, ensuring compliance, and establishing policies and procedures for effective and efficient activities. Responsibility encompass a broad spectrum of areas, including processes, procedures, operations, information technology, emergency procedures, communications, record-keeping, operating policies, inventory, billing, course scheduling, faculty assignment, facility appearance, university branding, program marketing, base/community engagement, and the overall student experience.

Job Responsibilities Include: 

• Responsible for maintaining DoD Memorandums of Understanding (MoUs) in alignment with federal mandates.
• Directly responsible for overseeing facility operations and swiftly addressing any issues or damages, collaborating closely with Education Service Officers (ESO), and the Legal Department.
• Coordinates logistical support (Enrollment Management, etc.) for university-related activities, including regional graduations and outreach efforts.
• Building strong relationships with governmental authorities, industry leaders, and community stakeholders to ensure compliance with relevant laws and regulations is crucial.
• Works closely with State Authorization on site location matters and collaborate with the Information Technology Department to meet IT requirements.
• Disaster response planning, tracking, after-action reports are key aspect of this role, as well as ensuring the resolution of any disaster response is efficiently achieved.
• Conduct financial oversight of asset accountability, budget management, cost-saving measures, safeguarding University assets, compliance with accreditation requirements, and Internal Audit compliance
• Establish policies and procedures to enhance operational effectiveness and efficiency are integral to this position.
• Travel for Worldwide graduations activities and staff development is occasionally required

Qualifications

Qualifications

Required Qualifications: 

• Master’s degree required 
• At least 5-10 years of professional level experience (preferably within human resources or leadership)

Required Skills, Knowledge, Abilities:

• Familiarity with ERAU operations
• Strategic vision and innovative thinking
•  Leadership Excellence, project management, and data-driven decision making
• Exceptional written and verbal communication skills