Vice President of Revenue Operations

You are a highly data driven and experienced Revenue Operations leader with a passion for working with global go-to-market (GTM) teams and creating processes and strategies that contribute to increasing revenue and improving the customer experience. You will serve as a strategic advisor to our Chief Revenue Officer as you work to anticipate the needs of the business. In addition to Sales and Marketing, you will partner with other global GTM departments across iManage to optimize operations and support customer lifecycle milestones and revenue planning. The focus of this role includes ownership of the sales and marketing technology tool kit, analytics, and sales enablement activity in addition to a significant focus on annual planning and alignment with other GTM operational functions. This is a unique opportunity to lead and grow a revenue operations team and engineer the direction of the operations roadmap!
We value innovation, ownership, and out of the box thinking to solve business problems and to identify opportunities – it is about curiosity, creativity, and a commitment to excellence in an everchanging environment. At iManage, you will make your mark on a collaborative team while growing as a professional and having fun along the way!

• Fostering a proactive sales culture by owning the global sales and marketing operations strategy including: quarterly planning, resource & capacity allocation, and operational roadmap creation.
• Working with Sales and Finance leadership to assist with compensation design and tracking, territory assignment, quota target development, in addition to operational reporting.
• Serving the organization as a trusted advisor by drawing meaningful and data-driven insights to predict growth trends and influence sales strategy.
• Collaborating with global sales and marketing leaders to support effective and consistent worldwide forecasting and opportunity management.
• Overseeing the delivery of sales enablement training to all levels of the sales organization (leadership, account executives, business development, sales ops) to support the performance, development, and retention of sales talent.
• Optimizing the sales organization’s tech stack including supporting the implementation and selection of new tools.
• Overseeing systems administration (i.e. creating reports, optimizing processes, managing dashboards) and monitoring the team’s adherence to maintaining CRM data. Systems include Salesforce, Clari, Gong, etc.
• Partnering with both Marketing and Business Development to develop processes that support reliable and consistent data around lead generation within Salesforce and other adjacent systems, leading to consistent pipeline visibility and reporting integrity.
• Collaborating with global Customer Experience leaders to support customer satisfaction and retention efforts.
• Aligning with Information Technology teams to ensure systems and information security.
• Providing valuable data driven insights to Product Management and Engineering teams to help drive development and business investments.
• Developing strong internal relationships with other key management personnel to foster collaboration across Channels & Alliances, Renewals, Product Management, and People Operations.

• 10+ years of experience leading Revenue Operations, or Sales Operations for a SaaS company.
• A demonstrated background managing or closely contributing to Marketing Operations and Customer Success Operations team initiatives. 
• Extensive experience with sales segmentation, account tiering, territory planning, quota setting, forecasting, sales compensation, and sales personnel KPIs.
• A demonstrated ability to grasp high level sales strategies and transform them into an operational practice.
• Experience driving consistent operational sales practices across a distributed organization with a customer centric approach.
• A fluent understanding of Salesforce and other sales enablement applications such as Clari, LinkedIn, etc.
• Advanced Excel Skills
• A Bachelor’s Degree in a technical, finance, or business-related field

• Join a supportive, experienced team with an inclusive, encouraging, and vibrant culture. 
• Have flexible work hours that allow me to balance my ‘me time’ with my work commitments. 
• Collaborate in a modern open plan workspace, with a gaming area, free snacks, drinks and regular social events. 
• Focus on impactful work, solving complex, real challenges utilizing the latest technologies and protocols. 
• Own my career path with our internal development framework. Ask us more about this! 
• Learn new skills and earn certifications with access to unlimited courses in LinkedIn Learning. 
• Join an innovative, industry leading SaaS company that is continuing to grow & scale! 

• Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. 
• Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. 
• Rewarding me with an annual performance-based bonus. 
• Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.
• Giving access to HealthJoy, a healthcare concierge service, to help me maximize my health benefits. 
• Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.
• Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset. 
• Caring for my mental health and well-being with multiple company wellness days and free access to the Healthy Minds app for mindfulness, meditation and more. 

 

iManage is dedicated to Making Knowledge WorkTM. Over one million professionals across 65+ countries rely on our intelligent, cloud-enabled, secure knowledge work platform to uncover and activate the knowledge that exists inside their business content and communications.
We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.
So we’re looking for people who love a challenge. People who are happiest when they’re solving problems and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we do things that might appear impossible. How we develop our employees’ strengths and unlock their potential. How we find meaning in everything we do.

iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 
 
Learn more at: www.imanage.com
 
Please see our privacy statement for more information on how we handle your personal data: https://imanage.com/privacy-policy/
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