Jobs at iManage

Owns global accounting operations, financial close, consolidated reporting, revenue recognition, internal controls, and audit readiness for a global SaaS company. Leads Accounting, Accounts Payable, and Internal Audit; partners with the CFO, FP&A, IT, Tax, Treasury, and Commercial Operations; ensures US GAAP and statutory compliance; and drives process automation, organizational development, and scalable financial systems.

Provides strategic legal technology consulting for customers, partners, and internal teams. Develops consulting frameworks, gathers requirements, facilitates discovery and design sessions, advises senior stakeholders, demonstrates products, supports testing and implementation, creates client documentation, drives adoption, and informs product roadmaps. The role also develops best practices, delivers knowledge transfer, builds client relationships, and mentors junior consultants.

Owns EMEA revenue growth across small and medium law firms, leading new business and account management teams. Responsibilities include setting revenue targets, developing territory and account coverage plans, building pipeline, managing forecasts and QBRs, partnering with Marketing, Product, RevOps, Customer Success, Professional Services, and Partners, and coaching teams on deal strategy, negotiation, and pipeline conversion.

Own the commercial enablement roadmap for account executives, account managers, and customer success managers. Define execution standards, translate product and process changes into practical guidance, facilitate workshops and role plays, create playbooks and coaching tools, support onboarding and certifications, and use field feedback, conversation intelligence, CRM signals, and program data to improve readiness and customer-facing performance.

Designs and scales cloud-native development infrastructure supporting multiple engineering teams. Responsibilities include Kubernetes platform operations, infrastructure-as-code with Terraform and Helm, GitOps with ArgoCD, CI/CD modernization, automation, platform migrations, observability, reliability, security, and incident escalation. The role partners with application and SRE teams, establishes engineering standards, reduces operational toil, and mentors engineers while supporting Azure and AKS environments.

Own complex software initiatives across requirements, architecture, implementation, and delivery for iManage’s core cloud platform. Design scalable cloud-native systems using Java, microservices, and event-driven architectures. Partner with product and engineering teams, apply AI tools in development, communicate technical direction, and mentor engineers. The role requires hands-on development, architectural judgment, database and Linux experience, and familiarity with CI/CD, Docker, and Kubernetes.

Advises enterprise customers on legal technology risk governance, compliance frameworks, and platform implementations. Partners with Sales, Product, Marketing, and Customer Success to translate regulatory requirements into technology strategies, deployment architectures, roadmap priorities, and sales narratives. Develops thought leadership on AI governance, compliance automation, and knowledge security, while engaging with senior legal leaders, customer advisory boards, industry conferences, and regulatory forums.

Own APAC field marketing strategy and execution across account-based marketing, events, demand generation, regional content, public relations, channel programs, and customer advocacy. Partner with Sales, Customer Success, Marketing, and external vendors to generate pipeline, accelerate opportunities, increase adoption, and support revenue growth. Analyze campaign performance, manage budgets, optimize ROI, and report on qualified sales opportunities while coordinating regional and global priorities.

Leads field marketing across the Americas, aligning Sales, Marketing, and Channel teams on go-to-market strategy. Plans and executes ABM, demand generation, regional events, content, PR, and partner initiatives to grow pipeline, adoption, and revenue. Manages vendors and regional budgets, analyzes campaign performance, reports on qualified opportunities and ROI, and develops customer advocacy and brand visibility programs.

Develop and execute channel partner marketing strategies across the Americas to expand market reach, generate partner-qualified pipeline, and drive sales. Manage co-marketing, co-selling, MDF programs, partner enablement resources, campaigns, content, communications, events, and sponsorships. Collaborate with sales, marketing, partner development teams, and resellers or technology partners. Track campaign and MDF performance, measure ROI, and adapt programs for regional localization.

Owns iManage’s Microsoft partner marketing strategy, including partner funds, co-selling programs, marketplace incentives, joint go-to-market campaigns, Microsoft sales relationships, awards, and market recognition. Builds operational infrastructure for tracking, reporting, budgeting, and program execution while aligning marketing activity with sales pipeline and revenue goals. Requires deep Microsoft ecosystem expertise, account-based marketing experience, commercial judgment, and the ability to influence cross-functional teams without direct authority.

Leads the Americas customer success organization, overseeing strategic portfolios, retention, adoption, advocacy, and net revenue retention. Develops customer success teams, manages account health and churn risks, builds executive relationships, designs adoption programs, and coordinates with sales, support, product, and professional services. Uses analytics, customer health scoring, dashboards, and SaaS metrics to improve customer outcomes and business performance.

Conduct generative and evaluative UX research for enterprise software across the product lifecycle. Use qualitative and quantitative methods to identify user needs, synthesize findings, and inform product, design, and engineering decisions. Create personas, journey maps, recommendations, and research repository contributions. Support AI-powered product experiences with rigorous, privacy-aware research while partnering cross-functionally to reduce product risk and improve usability.

Owns the full lifecycle of technology and vendor agreements, including AI, SaaS, cloud, professional services, consulting, and data contracts. Negotiates buy-side transactions, manages contract pipelines, develops procurement legal playbooks and self-service resources, and advises cross-functional stakeholders on legal, privacy, security, and data risks. Partners with procurement, finance, engineering, security, product, privacy, and people operations to enable efficient, scalable technology purchasing.

Lead a team of 4–5 engineers building and operating a cloud-scale SaaS document management platform. Responsibilities include people development, architecture, technical decision-making, AI-native software development, partner collaboration, roadmap execution, and engineering best practices such as CI/CD, testing, code reviews, documentation, and observability.

Develop and maintain Python-based automated tests for Windows desktop applications. Build UI automation suites with WinAppDriver or Appium, manage Azure test environments, integrate testing into GitHub Actions, and write PowerShell setup scripts. Diagnose flaky tests and CI failures, document defects and test coverage, participate in code reviews, and collaborate with QA, development, and DevOps teams to support reliable releases.

Own a portfolio of strategic EMEA law firm accounts to drive net-new enterprise bookings ($1.5M–$2M). Lead multi-stakeholder, long sales cycles; position iManage’s AI capabilities; build repeatable playbooks; partner with Sales Engineering, Marketing, and Customer Success; manage procurement, security review, and contract negotiation; maintain forecast accuracy and CRM hygiene.

Sell iManage solutions to small and mid-market law firms across EMEA. Own full sales cycle from prospecting to close, build territory strategy, generate pipeline, lead discovery, engage executive stakeholders, collaborate with Sales Engineering and Customer Success, navigate procurement and security reviews, maintain CRM and forecasts, and meet quarterly and annual bookings targets.

Own product strategy and roadmap for information governance features (records management, matter mobility, threat analytics, compliance). Drive customer-informed requirements, prioritize backlog, run advisory panels, collaborate across engineering/design/GTm, monitor competition, and deliver governance capabilities that enable secure, compliant information lifecycle management.

Lead enterprise security strategy and architecture, create repeatable secure reference architectures and developer guardrails, perform threat modeling, embed Security by Design across product lifecycles, mentor senior security staff, evaluate third-party tech, and communicate technical risks to business leaders to enable secure, scalable SaaS growth.