Senior Director, Projects

Job Title

Senior Director, Projects

Job Description Summary

The Senior Director – Retail Revenue will provide leadership to the project management service line for the New Store delivery (NFC) and ATM programs, including financial management, client relations, and project operations/execution. This role is directly accountable for managing and accomplishing all project requirements/objectives determined for the project by client. This role is responsible for the successful management of the design, planning and construction of projects by leading a team of multidisciplined project management professionals and third party partners. The Senior Director is a core member of the PDS leadership team, accountable for leading and collaborating with service line peers in the pursuit of client solutions. This position actively works to establish and maintain Cushman & Wakefield’s presence as a thought leader and first-class service provider.

Job Description

Essential Job Duties:

• Regular interface with internal and external clients to ensure successful delivery of project management services, client goals and objectives are established and achieved, project action plans are implemented, anticipate/respond to all client needs, and generally act as a trusted advisor for comprehensive real estate work
• Act with fiduciary responsibility to client projects, including complete financial management of project: establish and manage project budgets, maintain monthly forecasts and cash flow analysis, prepare anticipated cost reports and any other reports as required by the client
• Maintain client relationships and manage escalated issues to conflict resolution
• Demonstrate competence in broad range of varied project types and operate in complex / non routine environment.
• Active management of PDS staff, including adherence to company policy/procedures, staff development, performance management, and team motivation.  Convey and ensure adoption of policies and practices to the team.
• Responsibility for performance of staff and resources to ensure compliance with contractual requirements, all regulating entities and client expectations.  Ensures deliverables are fulfilled including SLA and KPI requirements.
• Develop and maintain network of best in class professionals both internal and external to the organization and execute strategic recruitment and retention plans to ensure best in class talent across the service line.
• Oversee capital improvement programs with design and construction processes at multiple sites through dedicated, account-based resources.
• Negotiate contracts with selected vendor(s) and manage performance of all contracted vendors, consultants, etc.
• Identify and address areas of concern regarding potential liabilities and risk (fee, our reputation, errors and omissions, etc.) with PDS Account Director.
• Provide an appropriate level of on-site supervision to ensure proper performance criteria are being met.

Demonstrate proficiency in the use and application of all PDS technology as required for assigned projects.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 179,512.35 - $211,191.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”