The Role
Lead product master data strategy and a centralized Product Data & Analytics team. Own data governance, integrity, lineage, and taxonomy across PLM/PIM/ERP. Build BI/reporting, KPI frameworks, and CoE processes tied to the I2C/GTM calendar to enable faster, data-driven decisions and improve product creation outcomes.
Summary Generated by Built In
Your Opportunity at ARC’TERYX
As the Senior Director, Product Data & Analytics, you are the enterprise owner of product master data - responsible for how it’s created, governed, maintained, and activated across the I2C/Go‑To‑Market (GTM) rhythm. You lead a high‑performing team that serves as the central authority and gatekeeper for seasonal product data, ensuring integrity at each I2C stage gate, and building the reporting, analytics, and insights frameworks that democratize data and drive better, faster decisions.
You partner with Technology, Product Creation, Merchandising, and Master Data to evolve our data governance model, modernize tooling, and embed KPI‑led performance management so our business can plan confidently, course‑correct quickly, and deliver on time.
This role will be based out of our North Vancouver or Portland office and is open to hybrid work. Candidates must be eligible to work in Canada or the United States.
Meet Your Future Team
The Process Operations team sits at the heart of Arc’teryx’s end‑to‑end value chain, leading enterprise‑wide alignment and advancing a culture of radical collaboration. We optimize the intersection of Product Creation, Supply Chain, Product Data, and Regional Go‑To‑Market, acting as an internal consultancy that identifies, designs, and implements process improvements and operating model changes.
We establish the company’s I2C/GTM rhythm of business by standardizing calendars and tools, clarifying deliverables and decision rights, and embedding KPI‑led performance management. We govern product data, modernize reporting, and build capabilities that provide forward‑looking visibility, better planning, faster decisions, and on‑time seasonal delivery. As an essential thought partner to executive leadership and cross‑functional teams, we deliver clarity, consistency, and cohesion.
If you were the Senior Director, Product Data & Analytics now, here are some of the core activities you would be doing:
- Own the product master data strategy and operating model; how data is created, validated, governed, and evolved across the product lifecycle and I2C stage gates.
- Build and lead a centralized Product Data & Analytics team that assumes ownership of core product data inputs (transitioning routine data entry away from merchants) and ties those inputs explicitly to GTM stage‑gate requirements.
- Establish a center of excellence (CoE) for seasonal product data and reporting processes, with clear decision rights, stewardship roles, and change control.
- Elevate data integrity through audit mechanisms, lineage and taxonomy management, and well‑documented change management; including complex issue triage and root‑cause resolution.
- Partner with Master Data, Product Management, and Technology to maintain a single source of truth across PLM/PIM/ERP and adjacent systems; recommend and prioritize systems upgrades or design changes where needed.
- Develop and maintain reporting & BI tools for Product Creation and cross‑functional partners; create training, guidelines, and adoption plans for end users.
- Deliver KPI reporting and analytics capabilities mapped to the I2C calendar; drive adoption of KPIs and BI tools across senior leadership and functional teams.
- Monitor key seasonal deliverables for completeness and accuracy; anticipate risks and enable faster decisions with proactive insights.
- Analyze data trends to surface actionable opportunities that improve product creation quality, speed, and commercial outcomes.
- Integrate with enterprise reporting and business intelligence, promoting leading practices in information management, protection, and application.
Here are some of the things you could be working on in the future:
- Standing up a product data governance framework (people/roles/decision rights/SLAs) that scales with business growth and channels.
- Redesigning merchandising hierarchies, attributes, and taxonomies to improve data quality, searchability, and analytics usefulness across systems.
- Rolling out a data quality rules engine, issue backlog, and ROI‑tracking metrics for governance improvements.
- Implementing a self‑service insights layer (semantic models, curated datasets) that democratizes access while protecting data integrity.
- Leading migration and remediation for legacy product data; establishing clear access policies and controls.
- Delivering an insights framework that enables the business to pivot quickly, with standardized scorecards tied to I2C stage gates and executive readouts.
Are you our next Senior Director, Product Data & Analytics?
- 12+ years in data & analytics or product data domains within a global consumer or apparel business, including 6+ years leading teams; 8+ years working directly in product, product data, or product transformation.
- Deep understanding of the product lifecycle and I2C/GTM rhythms, including stage‑gate design, calendar dependencies, and cross‑functional roles.
- Proven ability to synthesize and interpret data, spot trends, draw conclusions, and develop clear recommendations.
- Expertise in product master data (architecture, integrity, migration), governance, decision rights, and information access policies.
- Knowledge of best‑practice merchandising hierarchies and the ability to translate and enforce them across cross‑functional teams.
- Track record building reporting and analytics solutions, optimizing legacy systems, and establishing enterprise standards for data quality and usability.
- Experience delivering and enhancing KPI reporting and analytics capabilities; driving adoption of BI tools along the I2C/GTM calendar.
- You thrive in a fast‑growth, entrepreneurial environment; you inspire breakthrough thinking and build mechanisms that scale beyond any single season.
- Exceptional influential leadership; you communicate a compelling vision, align teams around common objectives, and drive outcomes in a complex matrix.
- Proactive problem solver with strong business acumen and persistent attention to detail; you identify root causes and implement durable solutions.
Equal Opportunity
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
Leave it Better
We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.
Join us in creating positive change in ourselves, our communities, and the world.
Live it. Get out there - the mountains make us better
Disruptive evolution. In pursuit of better. Always.
Commit. We set bold objectives and see them through.
Top Skills
Bi Tools
Data Governance
Data Lineage
Data Quality Rules Engine
Erp
Pim
Plm
Reporting Tools
Semantic Models
Taxonomy Management
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The Company
What We Do
Arc’teryx is a global design company based in North Vancouver, B.C. that specializes in technical high-performance outerwear and equipment. We design and manufacture a wide range of mountain sports outdoor apparel and equipment for all conditions and experiences, including mountaineering, ice and rock climbing, skiing, snowboarding, and trail running. Our company is built on a passionate and relentless commitment to design, craftsmanship and performance. We have a unique construction process that enables us to create technical products that can be trusted to perform at the point of extreme need. We are uniquely positioned in our industry as we have our own factory located in New Westminster, BC, which enables us to build products with a meticulous focus on detail and performance. We leverage this manufacturing knowledge and share it with our global partner factories. In the Coast Mountain Range behind our headquarters and design centre in North Vancouver, we field test our products in real world conditions allowing us to create the best-fitting, longest-lasting, highest-performing technical products available. We distribute our outerwear and equipment through more than 3,000 retail locations worldwide, in over 40 countries globally, including 38 branded and outlet stores in Europe, North America and Asia. The company started with six employees in 1989 and now has more than 1000 employees in Canada.
