Senior Director, People

Posted Yesterday
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Hiring Remotely in Canada
Remote
Senior level
Software • Web3
The Role
Lead People & Operations to scale CoLab by designing organizational structure, advising executives, building scalable people systems, coaching managers, and raising hiring and performance standards across the company.
Summary Generated by Built In
About CoLab

At CoLab, we help engineering teams bring life-changing products to the world years sooner.

CoLab is the AI platform for driving stronger engineering decisions. Every design review in CoLab builds a knowledge repository of design feedback, decisions, and lessons learned - which AI agents draw from to flag issues on future designs before they compound. The more your team works in CoLab, the smarter it gets and the faster you arrive at the ideal design. Companies like Ford, Komatsu, and Johnson Controls use CoLab to catch issues earlier, eliminate rework cycles, and bring products to market faster.

Founded in St. John’s, Newfoundland, CoLab has grown quickly from our first customer in 2018 to a rapidly scaling company. We’ve recently been recognized on Deloitte’s Fast 50™ and Fast 500™, and named a company to watch by The Globe and Mail and Financial Post. 

About the Role

We're looking for a collaborative and hands-on Senior Director, People & Operations to help build CoLab to become an industry leader.

In this role, you'll own the systems, structure, and talent strategy that allow a high-performing company to scale without losing what makes it great. You'll work together with our CEO and CTO to solve some of the most sensitive organizational challenges we'll face over the next several years. As you take ownership of these problems, you'll create the space for them to spend more of their time on customers, product, and company strategy.

This role will enable leaders to make difficult organizational decisions with confidence, while raising the standard for how we hire, develop, organize, and operate. 

This role is for someone who’s energized by complexity. If you're looking for a steady-state People function to maintain, this probably isn't it. If you're excited by building systems that help exceptional people do the best work of their careers, we'd love to talk.

Our Ideal Candidate

You believe talent density is a competitive advantage and you're willing to make difficult tradeoffs to protect it.

You're equally comfortable discussing organizational design with executives and coaching a new manager through a difficult conversation.

You don't default to adding more process. You build systems that increase clarity, accountability, and speed.

You're highly operational. You know that great culture isn't created through perks or program - it's built through consistently making strategic choices about who joins the company, how teams are structured, how performance is managed, and how people are developed.

Responsibilities
  • Design and continuously evolve CoLab's organizational structure to support scale.
  • Serve as the trusted business partner to every functional leader, helping them build high-performing teams, make better organizational decisions, navigate difficult people challenges, and run their functions with greater clarity and effectiveness.
  • Build scalable operating systems and cross-functional processes that improve execution.
  • Uphold CoLab's culture and performance bar through every stage of the employee lifecycle.
  • Serve as a strategic partner to the CEO, CTO, and executive team on organizational and business decisions.
  • Lead strategic operational initiatives that remove friction across the business, improve execution, and help the executive team focus on the highest-leverage work.
  • Coach managers to become exceptional leaders. Build manager capability through practical coaching, feedback, and clear people practices so every employee has a great manager—not just a great job.
  • Raise the bar for talent across the company by improving hiring quality, calibration, succession planning, and performance management.
Qualifications
  • Experience owning People functions at a high-growth B2B software company, with at least 200 people.
  • Demonstrated success scaling organizations through multiple stages of growth.
  • Strong experience in organizational design, executive coaching, and talent strategy.
  • Proven ability to build high-performing teams and develop leaders.
  • Deep operational mindset—you naturally think in systems, metrics, and scalable processes.
  • Experience working together directly with founders or executive leadership teams on company-wide decisions.
  • Strong business acumen and the ability to balance people outcomes with company performance.
  • A thoughtful and inclusive approach that builds trust while maintaining high expectations.
Equity Note

Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic and apply even if you don’t meet every single qualification—your potential is what matters most to us.

Skills Required

  • Experience owning People functions at a high-growth B2B software company with at least 200 people
  • Demonstrated success scaling organizations through multiple stages of growth
  • Strong experience in organizational design, executive coaching, and talent strategy
  • Proven ability to build high-performing teams and develop leaders
  • Deep operational mindset with experience designing systems, metrics, and scalable processes
  • Experience working directly with founders or executive leadership teams on company-wide decisions
  • Strong business acumen and ability to balance people outcomes with company performance
  • Thoughtful and inclusive approach that builds trust while maintaining high expectations

CoLab Software Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CoLab Software and has not been reviewed or approved by CoLab Software.

  • Affordable Benefits Health and dental insurance are covered 100% for the employee, reducing out-of-pocket costs. Listings align with the stated package, indicating consistent core coverage across sources.
  • Retirement Support RRSP and 401(k) matching are explicitly included for Canada and the United States. This provides structured long-term savings support as part of the standard package.
  • Leave & Time Off Breadth Unlimited PTO covers vacation, personal, sick, and bereavement time. The breadth of leave options signals flexibility in time away from work.

CoLab Software Insights

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The Company
HQ: St. John's, Newfoundland and Labrador
200 Employees
Year Founded: 2017

What We Do

At CoLab, we help mechanical engineering teams bring life-changing products to market years sooner. CoLab is the AI platform for driving stronger engineering decisions. Every design review in CoLab builds a knowledge repository of design feedback, decisions, and lessons learned - which AI agents draw from to flag issues on future designs before they compound. The more your team works in CoLab, the smarter it gets and the faster you arrive at the ideal design. Companies like Ford, Komatsu, and Johnson Controls use CoLab to catch issues earlier, eliminate rework cycles, and bring products to market faster.

Why Work With Us

At CoLab, we work hard, celebrate wins together, and continuously strive to improve our craft. You'll be surrounded by driven, supportive teammates who are passionate about solving complex challenges for customers and building technology that helps some of the world's leading engineering teams collaborate and make better decisions.

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