SENIOR DIRECTOR, PEOPLE & CULTURE OPERATIONS

We’re building the future of medical dermatology by focusing on unmet patient needs and giving people the space to think independently, take ownership and make an impact that matters.

Our purpose is simple: to transform patients’ lives by addressing real needs. We work with care, act with courage, keep things simple and focus our innovation where it makes a difference.

Recognised as a Top Employer in Spain since 2008 and in Germany since 2025, we continue to invest in an environment where people can grow and move forward. 

If you care differently, you belong here. 

POSITION SUMMARY / MISSION

The P&C Senior Director Operations leads the operational excellence agenda of the People & Culture Corporate function, with responsibility for Talent Acquisition, Compensation & Benefits, People Administration, Soft Services, Learning and Development, performance and talent processes, P&C technology, analytics, and the integration of Artificial Intelligence into P&C practices.

Reporting directly to the Chief People Officer and serving as a key member of the Global P&C Leadership Team, the role ensures the efficient and strategic execution of P&C operations globally. It provides scalable, data-driven, and employee-centric solutions while driving operational excellence, process optimization, governance, service quality, and technological innovation across the P&C function.

CORE RESPONSIBILITIES

• Lead and oversee the operational areas of the P&C Corporate function, ensuring alignment with business strategy, internal governance, and applicable requirements. 

• Partner with P&C Strategy & Business Partners counterparts to translate strategic priorities into robust, scalable, and high-quality operational execution. 

• Drive operational excellence across Talent Acquisition, Compensation & Benefits, Learning and Development, People Administration, and Soft Services through process simplification, standardization, automation, and digital enablement. 

• Ensure effective, accurate, and consistent People Administration services and policy implementation across geographies, in close coordination with global and local P&C teams. 

• Design, implement, and continuously evolve the operational frameworks and processess for GPS, TRSP, and other performance, talent, and development processes, ensuring consistency, efficiency, and measurable impact. 

• Lead the integration of Artificial Intelligence into P&C operations to improve decision-making, automation, productivity, service quality, and employee experience. 

• Own the P&C operations governance framework, including service catalogues, decision rights, process ownership, controls, and escalation mechanisms. 

• Ensure accurate and timely reporting, budgeting, dashboards, workforce data, and headcount tracking across all operational domains. 

• Enhance P&C analytics and reporting capabilities to support evidence-based decisions, workforce insights, and proactive identification of operational trends and risks. 

• Define and monitor service-level agreements and key performance indicators, using performance data to drive accountability and continuous improvement. 

• Lead cross-functional and global projects that improve P&C service delivery, employee experience, scalability, and operational efficiency. 

• Coordinate with global and local P&C teams to ensure seamless execution of policies, programmes, processes, and systems. 

• Act as a strategic partner to senior leadership, providing insights and recommendations on P&C operations, workforce trends, organizational needs, and service performance. 

• Champion employee-centric solutions and continuous improvement, ensuring that P&C services are accessible, intuitive, consistent, and responsive to business needs. 

• Lead, develop, and empower the teams within scope, fostering collaboration, accountability, service orientation, innovation, and high performance. 

REQUIRED EDUCATION AND EXPERIENCE

• Master’s degree in Business Administration, Law, Labor Relations, Human Resources, or a related field.
• 10+ years of experience in senior P&C roles within multinational environments.
• Proven expertise across key P&C domains including Compensation & Benefits, HR Administration, Talent Acquisition, Learning & Development, and HR Technology as well as labour relations and Personal Administration.
• Experience in leading cross-border teams and managing complex HR operations.
• Experience as a P&C Business Partner would be considered a strong asset.
• Demonstrated success in process optimization, AI, digital transformation, and operational strategy.
• Fluency in English and Spanish.

PREFERRED SKILLS & COMPETENCIES

• Strong strategic and operational judgment, with a hands-on and solution-oriented approach. 

• Ability to translate P&C strategy into disciplined execution, scalable processes, and measurable outcomes. 

• Excellent communication, influencing, and stakeholder-management skills across seniority levels and geographies. 

• High proficiency in data analysis, reporting, workforce analytics, and HR systems. 

• Strong understanding of digital transformation, automation, AI opportunities, data governance, and employee experience design. 

• Ability to lead through change, align cross-functional teams, and drive adoption of new ways of working. 

• Strong programme and project management skills, with the ability to prioritize across multiple operational domains. 

• Commercial and financial acumen, including budgeting, resource allocation, vendor management, and business-case development. 

• Resilient, adaptable, collaborative, and committed to continuous improvement and service excellence. 
• Acts as a catalyst for change, consistently displaying Almirall’s leadership behaviours by inspiring high performance, building diverse talent, leading with courage, and driving transformation aligned with our winning aspiration and strategic priorities.
• Role models Almirall’s leadership behaviours by developing talent, driving execution excellence, making data-informed decisions, and mobilizing teams to deliver outstanding P&C operations that enable business performance and growth.