Senior Director of Payor Contracting

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Department

JOB SUMMARY

Under the general supervision of the Chief Strategy Officer, the Senior Director of Payor Contracting is responsible for overseeing and carrying out the development, negotiation, preparation, documentation, and implementation of new and established contracts for facility and professional agreements with third party payers on behalf of Denver Health & Hospital Authority, including new programs and services. This role manages relationships with payers, including lead negotiations with assigned payers, establishing processes to monitor and evaluate payer performance, and to ensure compliance with all applicable regulatory and administrative requirements. This role shall include setting terms for and contracting for terms based on all reimbursement models in effect for or which may be become in effect for Denver Health, including, but not limited to payment arrangements which are fee-for-service, managed care, value-based, and gain/risk sharing. The Senior Director is accountable for negotiating contract language that aligns with all State and Federal laws/regulations and organizational policies and standards. This position is responsible for developing and maintaining revenue integrity functions consistent with the mission and vision of Denver Health & Hospital Authority.

ESSENTIAL FUNCTIONS

• Oversees organizational contract development and management activities and enforce organizational principles of integrity and compliance 10%

• Develops standards for contracts, including payment terms, general language and provisions based on strategy discussions, senior management input and organizational needs 10%

• Evaluates rate proposals, changes to reimbursement methodologies and conduct related analyses to ensure continued financial viability of the contract 10%

• Ensures contracts and proposals are properly entered into organizational databases to measure, track and monitor utilization and financial performance of managed care contracts 10%

• Negotiates single case agreements to capture financial reimbursement from non-contracted entities 10%

• Serves as primary organizational contact during payer contract negotiations 10%

• Assists HPBS Department and internal customers with resolution of complex payer issues. Participate in JOC meetings with third party payers to address contractual payment issues and trends 5%

• Communicates and provides tools for contractual terms to other departments whose functions are necessary to the development, implementation and management of the provider arrangements. 5%

• Responsible for the credentialing of Denver Health facilities which includes all associated clinics and new business ventures 5%

• Maintains knowledge and understanding of healthcare industry trends, standards, and current events relative to provider contracting, network administration and market 5%

• Oversees the operation performance of a system-wide, service line-based Charge Review program to identify charge capture and DRG validation improvement opportunities to minimize revenue leakage 5%

• Provides data analytics and reporting to HPBS Department to identify potential process improvement in charge capture functions to maximize net reimbursement 5%

• Serves as the revenue integrity liaison for HPBS Department and revenue producing departments 5%

• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and performance-managing employees; addressing complaints and resolving problems 5%

• Special projects/other duties as assigned by the Chief Strategy Officer or as designated by the Chief Strategy Officer

EDUCATION

• Bachelor's Degree with concentration in Finance, Accounting, Business, Management, Healthcare Administration related field (required)

• Master's Degree (required)

WORK EXPERIENCE

• 7-9 years Contract Management demonstrated experience with large Managed Care systems required (required)

• 1-3 years management experience, preferably in healthcare (required)

KNOWLEDGE, SKILLS AND ABILITIES

• Strong knowledge of Managed Care contracts is required.

• Advanced understanding of CPT, HCPCS, ICD-11 and various reimbursement methodologies such as Medicare/ Medicaid and third-party billing requirements.

• Extensive knowledge and experience with Medicare/ Medicaid regulations.

• Excellent negotiating skills and proficiency in utilizing and interpreting financial models and analysis.

• Experience with APC reimbursement, CMS rules and regulations, coding and billing compliance.

• Strong working knowledge of billing and collection processes and functions, charging processes and general revenue cycle management strategies and industry best practices.

• Requires high attention to detail, analytical and critical thinking, management skills, organization, prioritization and problem resolution.

• Excellent verbal and written communication, leadership, delegation, collaboration and interpersonal skills

• Ability to be resourceful, customer-service oriented and independently problem-solve is required.

• Working knowledge of the following information systems to include accessing information, updating, correcting and/ or deleting data. General knowledge related to various software applications and their capabilities. Microsoft Office applications: Word, Excel, Access, PowerPoint, Infor, and Outlook

Shift

Work Type

Salary

Benefits

At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future — with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development — while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you’re joining a mission-driven organization that invests in you.

Here is a small list of our benefit programs:

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays

• 100% paid parental leave up to 6 weeks

• Immediate eligibility for retirement plans with employer contribution up to 9.5%

• Generous medical, dental, vision plans in addition to employer paid disability and life insurance.

• Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center

• Free RTD EcoPass (public transportation)

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

About Denver Health

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.

As Colorado’s primary, and essential, safety-net health care system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.