Senior Director Payment Products - Remote

Posted Yesterday
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Hiring Remotely in Eden Prairie, MN, USA
In-Office or Remote
159K-273K Annually
Senior level
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Leads the strategy, development, validation, commercialization, and scaling of Payment Guarantee and related healthcare payment products. Defines product economics, pricing, risk controls, roadmaps, pilots, and market strategy while integrating revenue integrity capabilities. Partners with Product, Technology, Finance, Legal, Risk, Sales, Operations, and Client Management to deliver scalable solutions, build business cases, and improve provider financial outcomes.
Summary Generated by Built In
Requisition Number: 2390336
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.
The Senior Director, Payment Guarantee leads the strategy, development and commercialization of Payment Guarantee and related payment products within Optum Insight. This leader takes the offering from market need through validated, scalable product by defining the value proposition, economics, risk model, capability roadmap, pilot design and commercial approach. The role also connects Payment Guarantee with Optum Insight products that deliver revenue integrity, creating integrated solutions that improve revenue certainty and financial outcomes for healthcare providers.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
  • Define and execute the Payment Guarantee strategy, value proposition, target market, capability roadmap and commercialization plan
  • Design the product economics, including pricing, funding, float, risk sharing, provider value capture and sustainable margin
  • Establish the financial, operational, settlement, liquidity and performance risk controls required to launch and scale
  • Translate provider revenue cycle needs and payer payment dynamics into differentiated payment products and client solutions
  • Connect Payment Guarantee with Optum Insight capabilities across coding, billing, payment integrity, claims intelligence, payment acceleration and revenue cycle workflows to create integrated revenue integrity solutions
  • Lead customer discovery and pilots that validate demand, willingness to pay, measurable value and operational feasibility
  • Build evidence-based business cases and recommendations to invest, refine, partner or stop
  • Partner across Product, Technology, Operations, Finance, Legal, Risk, Sales and Client Management to deliver funded roadmaps, launch readiness and repeatable market execution
  • Strategically leverage data-driven insights and AI capabilities to solve complex problems, identify market expansion opportunities, and unlock commercial value

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • 10+ years of experience in product management, product strategy, payments, financial services, commercialization, healthcare technology or a related function
  • 5+ years of experience leading complex product, growth or commercialization initiatives in a matrixed organization
  • Experience developing or commercializing payment, financial, revenue cycle, payment integrity or related healthcare products
  • Experience building business cases and evaluating pricing, financial return, market demand, operational feasibility and risk
  • Track record of leading customer discovery, product validation, pilots, launch readiness and commercialization
  • Demonstrated ability to translate customer needs into product strategy, business requirements, economics, pilots and scalable market offerings
  • Demonstrated ability to align Product, Technology, Operations, Finance, Legal, Risk, Sales and Client Management partners around shared outcomes
  • Demonstrated executive communication skills and the ability to influence decisions without direct authority
  • Ability and willingness to travel 15 to 25%

Preferred Qualifications:
  • Experience with healthcare payments, provider revenue cycle, claims, payment integrity or financial risk products
  • Experience integrating multiple products or capabilities into a differentiated client solution
  • Experience launching a new offering and moving it from pilot to repeatable commercial scale
  • Experience in business, strategy, finance, healthcare administration, technology or a related field
  • Understanding of provider and payer economics, workflows, data, technology and regulatory considerations
  • Financial acumen across pricing, underwriting, funding, float, risk sharing and value-based economics

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $159,300 - $273,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.
UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Skills Required

  • 10+ years of experience in product management, product strategy, payments, financial services, commercialization, healthcare technology, or a related function
  • 5+ years leading complex product, growth, or commercialization initiatives in a matrixed organization
  • Experience developing or commercializing payment, financial, revenue cycle, payment integrity, or related healthcare products
  • Experience building business cases and evaluating pricing, financial return, market demand, operational feasibility, and risk
  • Track record leading customer discovery, product validation, pilots, launch readiness, and commercialization
  • Ability to translate customer needs into product strategy, business requirements, economics, pilots, and scalable market offerings
  • Ability to align Product, Technology, Operations, Finance, Legal, Risk, Sales, and Client Management partners around shared outcomes
  • Demonstrated executive communication skills and ability to influence decisions without direct authority
  • Ability and willingness to travel 15% to 25%
  • Experience with healthcare payments, provider revenue cycle, claims, payment integrity, or financial risk products
  • Experience integrating multiple products or capabilities into a differentiated client solution
  • Experience launching a new offering and moving it from pilot to repeatable commercial scale
  • Experience in business, strategy, finance, healthcare administration, technology, or a related field
  • Understanding of provider and payer economics, workflows, data, technology, and regulatory considerations
  • Financial acumen across pricing, underwriting, funding, float, risk sharing, and value-based economics

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Leave & Time Off Breadth — PTO is generally described as decent or good, and many note it as a strong part of the package. Actual ability to take time off can depend on workload and team coverage.
  • Retirement Support — Offerings include a 401(k) with employer match and access to an employee stock purchase plan, which are highlighted as meaningful components of total rewards. These programs are consistently referenced among core benefits.
  • Parental & Family Support — Parental and caregiver leave, along with adoption assistance, are publicly highlighted and viewed as notable elements of the package. Availability can be role-specific, but these supports contribute to overall breadth where offered.

Optum Insights

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
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