Senior Director, Partnership Development and Stewardship (Community Impact Groups & Organizations)

Posted 3 Hours Ago
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Memphis, TN, USA
In-Office
Senior level
Healthtech
The Role
Leads the Partnership Development and Stewardship team focused on community organizations. Develops fundraising, sponsorship, engagement, retention, and revenue-growth strategies; manages partner portfolios using Moves Management; cultivates senior-level relationships; oversees events and organizational representation; and mentors, coaches, hires, and evaluates staff. Collaborates across ALSAC to strengthen enterprise account management, establish operating policies, communicate partnership performance, and expand long-term relationships with community, civic, faith-based, membership, and volunteer-led organizations.
Summary Generated by Built In
At ALSAC you do more than make a living; you make a difference.

We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®

Job Description

Senior Director, Partnership Development & Stewardship (Community Impact Groups & Organizations)

Responsible for leading the day-to-day operations of the Partnership Development & Stewardship team focused on Community Impact Groups & Organizations and works in conjunction with senior management to develop fundraising, engagement, and relationship strategies to increase revenue for St. Jude Children's Research Hospital through existing partnerships and expansion of these relationships.

Executes the strategic planning, development, and administration of activities to advance organizational goals while communicating effectively with internal and external stakeholders. Responsible for managing the development, planning, and implementation of all activities within Partnership Development & Stewardship. Manages staff who hold portfolios of partners and donors in the assigned audience through Moves Management and collaborates across Development to identify, assign, cultivate, solicit, and steward partnership opportunities.

Essential Job Functions

1. Leads the day-to-day operations of the Partnership Development & Stewardship team focused on Community Impact Groups & Organizations. Responsible for planning and implementing fundraising, engagement, retention, solicitation, and growth strategies for partners within the assigned audience. Works with senior management to identify and implement strategies that increase revenue, awareness, and long-term partner engagement.

2. Uses fundraising, sponsorship, relationship-building, and sales expertise to develop, design, implement, and manage a comprehensive proactive plan focused on enhancing partner relationships. Directs and coordinates activities related to obtaining financial support through sponsorships, events, workplace giving, matching gifts, and other fundraising initiatives. Analyzes and reports regularly on partner progress and assists the team in developing strategies and goals to increase engagement and revenue.

3. Interfaces regularly with senior leadership, Acquisition, Development, and Thanks and Giving to cultivate and steward new partners into meaningful and profitable ongoing relationships with St. Jude Children's Research Hospital. Responsible for revenue growth and stewardship of existing partners within the assigned audience, ensuring long-term, mutually beneficial relationships that advance the mission of St. Jude.

4. Develops and implements strategies to ensure that ALSAC meets its critical goals and supports overall business objectives in the most effective and efficient manner possible. Interfaces with other ALSAC departments on objectives and develops strong working relationships across the organization to accomplish division and organizational goals. Builds and fosters a community of best practices for partnership development and stewardship, leveraging successful strategies while adapting approaches to the unique needs of community, membership-based, civic, and volunteer-led organizations.

5. Develops, mentors, and coaches a team of professionals that can provide guidance to leadership and employees regarding strategy, administration, procedures/policies, analysis, best practices, and communication. Conducts a regular cadence of meetings with both individual team members and the entire team. Ensures staff development, writes performance appraisals, and oversees the hiring process for new employees. Requires strong employee training and development skills to ensure employees at every level receive suitable assessment and training that is position appropriate.

6. Implements the enterprise account management strategy with the purpose of driving more partnership engagement and revenue across the enterprise by leveraging strengths and expertise across the organization. Directs the partnership retention process and supports portfolio management strategies using Moves Management principles to ensure appropriate cultivation, solicitation, stewardship, and growth opportunities for all partners. Supports the tiered management approach across the enterprise, inclusive of accounts managed by the national home office, territories, and concierge teams.

7. Establishes and enforces policies and procedures that will improve the overall operation and effectiveness of the organization. Operates within established budgetary parameters. Utilizes strong problem-solving skills to effectively address issues in collaboration with others, proactively identify and prevent potential problems, and develop problem-solving capabilities among team members.

8. Uses effective communication and interpersonal skills to work with and interact with senior-level executives and organizational leaders. Communicates appropriate information regarding partnership activity, including progress, successes, and challenges, to key stakeholders.

9. Serves as a primary leadership contact for partners within the assigned audience. Attends partner meetings and organizational events as needed. Works with other ALSAC divisions, including Territories and Marketing, to develop and provide local public relations opportunities for key partners.

10. Represents the Partnership Development & Stewardship team and ALSAC at various partner and organizational functions as assigned and appropriate, including dinners and galas, partner meetings, check presentations, conferences, and speaking engagements.

Job Requirements:

  • Knowledge and experience in organizational management and fundraising, including campaign development, execution, sponsorships, relationship management, and marketing strategies.
  • Knowledge of relationship-based fundraising, donor stewardship, portfolio management, and Moves Management principles.
  • Strong communication, interpersonal, and public speaking skills. Requires thorough knowledge of general management methods with strong team management skills working with large, varied teams.
  • Excellent diplomatic skills.
  • Ability to speak and write in a clear and understandable manner for internal and external relations.
  • Ability to understand extremely complex verbal or written instructions.
  • Proficiency with Microsoft Word, Excel, PowerPoint, and other business applications.
  • Experience developing partnerships with community, membership, civic, faith-based, fraternal, or volunteer-led organizations preferred.
  • 8+ years of progressively responsible fundraising, partnership development, business development, or related experience, including leadership experience. Bachelor's Degree preferred.

This position is Memphis‑preferred, though we welcome strong candidates from other U.S. locations.

Benefits & PerksThe following Benefits & Perks apply to Full-Time Roles Only.We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.
  • Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)​
  • 401K Retirement Plan with 7% Employer Contribution
  • Exceptional Paid Time Off
  • Maternity / Paternity Leave
  • Infertility Treatment Program
  • Adoption Assistance
  • Education Assistance
  • Enterprise Learning and Development
  • And more

ALSAC is an equal employment opportunity employer. 

ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.

No Search Firms:

ALSAC does not accept unsolicited assistance from search firms for employment opportunities.  All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.

Skills Required

  • 8+ years of progressively responsible fundraising, partnership development, business development, or related experience, including leadership experience
  • Knowledge and experience in organizational management and fundraising, including campaign development, execution, sponsorships, relationship management, and marketing strategies
  • Knowledge of relationship-based fundraising, donor stewardship, portfolio management, and Moves Management principles
  • Strong communication, interpersonal, public speaking, team management, and diplomatic skills
  • Ability to communicate clearly and understandably in writing and verbally
  • Ability to understand extremely complex verbal or written instructions
  • Proficiency with Microsoft Word, Excel, PowerPoint, and other business applications
  • Experience developing partnerships with community, membership, civic, faith-based, fraternal, or volunteer-led organizations
  • Bachelor's degree
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The Company
HQ: Memphis, TN
9,069 Employees

What We Do

ALSAC is the largest healthcare-related charity in the United States. Founded in 1957 by Danny Thomas, our sole mission is to raise the funds and awareness needed to operate and maintain St. Jude Children's Research Hospital®. While our headquarters can be found in Memphis, Tennessee, we have additional offices in more than 30 locations across the country and in Puerto Rico with positions in fundraising, marketing, digital, information technology, legal, finance and many other disciplines all supporting our lifesaving mission - Finding cures. Saving children. ® At ALSAC, we believe in hiring the best and brightest from around the globe, and in 2020 we were named #1 on Fast Company's 100 Best Workplaces for Innovators. With a concerted focus on diversity and inclusion, we value and respect the contributions of all of our employees. Our work environment encourages everyone to be their authentic selves as we strive together towards a day when “no child dies in the dawn of life.” As we look to the future, we understand that we must be relentlessly innovative. Our work helps fuel the groundbreaking research and treatment at St. Jude and ensures that families never receive a bill from St. Jude for treatment, travel, housing or food — because all a family should worry about is helping their child live. View our career opportunities at https://www.stjude.org/jobs/alsac.html and follow ALSAC across social media using @stjude. To learn more about the research hospital, follow St. Jude Children's Research Hospital on LinkedIn. For specific career opportunities available through the hospital, visit www.stjude.org/JoinOurMission.

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