Senior Director of Operations

Why join us?

Knoll uses modern design to connect people to their work, their lives, their world. Since 1938, we have been recognized internationally for creating workplace and residential furnishings that inspire, evolve, and endure.
Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Knoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Knoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

POSITION SUMMARY

Leads overall manufacturing operations for assigned facility. Responsible for machining, fabricating, assembling, processing operations and other ancillary functions required for production. Forecasts, develops, implements and administers plans for efficient facilities, staffing and material utilization.

ESSENTIAL FUNCTIONS

• Leads manufacturing operations for assigned facility. Ensure compliance with MillerKnoll policies/practices and standards
• Participates in the development of corporate manufacturing strategies and develops a plant specific strategy to align.
• Achieves exceptional levels of customer service and delivery reliability with highly variable demand patterns and product variation.
• Maintains high standards of quality, follows agreed standards, and introduces improvement initiatives to address problems and ensure high standards are maintained.
• Achieves a safety culture which ensures high levels of employee engagement, addresses risk and strives towards an accident-free environment.
• Achieves exceptional levels of employee engagement through regular and open communication, two-way feedback at all levels and an environment where issues can be openly raised and positively received at all levels of leadership.
• Ensures consistent and high-level employee experience is achieved across the facility.
• Coaches and mentors team member’s; designs and delegates appropriate workloads; builds development plans to ensure career success; participates in succession planning activities.
• Delegates authority to key supervision in production, production control, methods, cost accounting, maintenance and related operations.
• Ensures that objectives are achieved on a timely basis at the lowest cost (within financial resources), while maintaining quality requirements.

• Maintain a clean, safe, working environment according to 5s principles and department safety guidelines.
• Maintain and follow the ISO standard operating procedures.
• Lead the team to focus and contribute to the continuous improvement process.
• Additional responsibilities as requested by Management to achieve business objectives.

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Bachelor's Degree in Business, Engineering or related discipline. Significant equivalent operational experience may be considered in lieu of a degree. Masters degree preferred.
• 10+ years of experience in progressively responsible production management positions/leadership, specifically experience with manufacturing and assembly of highly variable products on relatively short lead-times with significant fluctuations in volumes.

Knowledge, Skills and Abilities

• Working knowledge of industry and legislation regulation and requirements
• In-depth knowledge of diverse business functions and principles
• Working knowledge of data analysis and performance/operational metrics
• Adaptable, willing to learn quickly within fast paced manufacturing environment
• Ability to work on multiple tasks with quick turnaround times, while managing interruptions and changing priorities
• Working knowledge of computer programs, specifically MS Office Suite, etc.
• Excellent organizational and time management skills
• Advanced decision making and problem-solving skills

PHYSICAL WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Must be able to perform all essential functions of the position with or without accommodations.

Physical Demands

• Must be able to complete work tasks that require strong manual dexterity
• Must be able to remain in a stationary position 50% of the time.
• Must be able to perform duties while wearing all necessary Personal Protective Equipment as determined by MillerKnoll’s Health and Safety department
• Must be able to perform in an environment with high levels of exposure to manufacturing noise, dust and heat
• Ability to work in multi-shift environment including flexible hours and weekends, as required
• Must have flexibility to work varied hours and overtime to meet production requirements

Teamwork and Leadership

• Ability to work independently and as part of a team
• Ability to motivate and manage a team
• Able to work in a team environment and support a culture of respect and trust
• Ability to adapt to a changing environment and lead others through change

Who We Hire?
Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Knoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

Compensation range for this role is $190,000.00 - $200,000.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors. The company offers a full spectrum of benefits including Health, Dental, Health Care Spending Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation, Sick time, and Parental Leave), Holidays, Retirement, Employee Stock Purchase in addition to other special perks reserved for our associates.

 

This posting is for an existing position that is currently open.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  [email protected].