Passionate about precision medicine and advancing the healthcare industry?
Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
The Senior Director of Operations – Clinical Data Abstraction will oversee a large-scale production team responsible for abstracting unstructured clinical data into structured data. You will drive operational efficiency, strategy execution, and cross-functional collaboration. This role is accountable for performance management, process optimization, and leveraging data insights to enhance productivity. The ideal candidate is a strategic leader with expertise in operations management, data-driven decision-making, and stakeholder engagement.
Key Responsibilities:
Leadership & Team Development:
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Lead a production team of 100+ employees, fostering a performance-driven culture centered on accountability and continuous improvement.
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Lead change management initiatives to enhance operational readiness, efficiency, and effectiveness.
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Manage and mentor a high-performing, data-driven operations team.
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Establish and reinforce KPIs to drive team effectiveness and operational excellence.
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Develop and coach managers at all levels (Director, Sr. Manager, and Manager) to build leadership capabilities and talent development.
Strategy, Planning, and Process Optimization:
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Drive monthly, quarterly, and annual planning, including long-term strategic initiatives, vendor negotiations, and resource allocation.
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Drive the innovation and implementation of new AI-based processes and workflows to increase efficiency and scalability
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Oversee the development of the team’s growth framework for all levels of the organization and manage end-to-end performance and compensation cycles
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Develop and implement strategies to enhance the efficiency and scalability of curated data processes.
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Utilize data-driven insights to guide strategic decision-making and operational improvements.
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Partner with executive leadership to define, track, and optimize key performance indicators (KPIs) and business metrics.
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Identify and implement process enhancements to increase productivity and standardize organizational best practices.
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Understand data infrastructure, including data warehouses and Looker, guiding effective data management and reporting.
Cross-Functional Collaboration:
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Partner with executive leadership and key stakeholders to align operational strategies with business objectives.
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Act as a consultant to internal teams, leveraging curated data to support team needs and operational goals.
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Support compensation planning and incentive programs to drive team performance.
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Collaborate with product and engineering teams to implement tools and technologies that enhance productivity and data quality.
#LI-SH1#LI-Hybrid
The expected salary range below is applicable if the role is performed from [New York] and may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits, depending on the position.
New York Pay Range
$170,000—$210,000 USD
The expected salary range below is applicable if the role is performed from [Illinois] and may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits, depending on the position.
Illinois Pay Range
$150,000—$190,000 USD
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Additionally, for remote roles open to individuals in unincorporated Los Angeles – including remote roles- Tempus reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engaging positively with customers and other employees; accessing confidential information, including intellectual property, trade secrets, and protected health information; and appropriately handling such information in accordance with legal and ethical standards. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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What We Do
We bring together one of the world’s largest libraries of multimodal clinical and molecular data with a robust suite of AI tools to help physicians personalize care in real time, connect patients with therapies and clinical trials, and enable partners to accelerate discovery and development of new treatments. With ~8 million de-identified research records and 350+ petabytes of data, Tempus partners with more than half of U.S. oncologists and the majority of the top 20 global pharma companies. Our teams are pioneering work across oncology, neurology, psychiatry, cardiology, and beyond—transforming how care is delivered and therapies are developed. At Tempus, every role contributes to our mission: to help each patient benefit from the experiences of those who came before. For more information, visit tempus.com.
Why Work With Us
We’re looking for people who can change the world. People who question the status quo and refuse to shy away from tough problems. For builders who are never done building, and the learners who are never done learning. Passionate individuals with undying curiosity who want to take on one of the greatest challenges humanity has ever faced—head on.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Most of the team follows a hybrid policy, with some roles allowing for a fully remote arrangement and some roles being onsite only.
