Senior Director, Operations, Chief of Staff to the Chief Operating Officer, Chief Physician Executive
We are so glad you are interested in joining Sutter Health!
Organization:
SHSO-Sutter Health System Office-BayPosition Overview:
Serves as a strategic, operational, and organizational advisor, ensuring effective coordination, alignment, and execution of enterprise operational priorities across the system. This role blends high level operational leadership with enterprise wide strategic management, serving as a thought partner while overseeing the operational cadence, communications, and integration of major business initiatives.Enables the COO/CPE and operations leadership teams to operate at their highest effectiveness by managing information flow, aligning stakeholders, guiding strategic planning processes, and ensuring cohesion between operational execution, system priorities, and the enterprise strategy focused on quality, service, and affordability.
Job Description:
EDUCATION:
- Bachelor’s degree required (Healthcare Administration, Business, Management, or related field).
TYPICAL EXPERIENCE:
- 15+ years of progressive leadership experience in operations management, administrative services, or related healthcare leadership roles.
- Experience partnering with C‑suite leaders, physician leadership, and system‑level functional executives.
SKILLS AND KNOWLEDGE:
- This role requires exceptional leadership, judgment, organizational agility, and the ability to operate in a complex, matrixed environment.
- Expertise in operations management, performance improvement, financial management, and strategic planning.
- Exceptional organization, communication (written and verbal), and executive-level presentation skills.
- Strong analytical, project management, and problem‑solving abilities; able to synthesize information and drive action.
- High emotional intelligence, diplomacy, and ability to manage complex relationships and sensitive issues.
- Ability to lead through influence, collaborate across diverse teams, and navigate ambiguity with confidence.
- Demonstrated ability to motivate teams, foster inclusivity, and build a culture of trust and accountability.
- Demonstrated success working in large, matrixed healthcare environments.
Job Shift:
DaysSchedule:
Full TimeDays of the Week:
Monday - FridayWeekend Requirements:
OccasionallyBenefits:
YesUnions:
NoPosition Status:
ExemptWeekly Hours:
40Employee Status:
RegularSutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $268,902.40 to $430,248.00 / annual salaryThe compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
Sutter Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutter Health and has not been reviewed or approved by Sutter Health.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with broad networks and strong wellness support. Family coverage is characterized as low-cost or nearly free in some plan options, reinforcing perceived value.
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Retirement Support — Retirement offerings include employer matching and, in some cases, a pension after a tenure threshold. Supplemental protections like life and disability insurance add to the overall financial security package.
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Leave & Time Off Breadth — Paid time off is framed as generous, with examples of sizable PTO allotments early in tenure. Additional supports such as flexible scheduling and leave programs contribute to a sense of time-off breadth.
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What We Do
Sutter Health is one of the nation's leading not-for-profit healthcare networks, which includes award-winning physician organizations, acute care hospitals, surgery centers, medical research facilities and specialty services. Our team of 68,000 doctors, employees and volunteers proudly cares for Northern California. Our facilities and care centers are located in large, urban cities and small, rural communities, from the Pacific Coast to the San Joaquin Valley. You’ll find us in San Francisco, Oakland, Sacramento, the snowy mountains of the Sierra Nevada and Lake Tahoe, Napa Valley, Yosemite and the coastal redwoods. We even have an affiliate in Hawaii. Join us and be part of a dedicated group of professionals committed to putting patients’ needs first and achieving the highest levels of quality, access and affordability.



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