Senior Director, North America Solutioning

Posted Yesterday
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New York, NY, USA
In-Office
Senior level
Fintech • Payments
The Role
The Senior Director oversees technical pre-sales for North America, creating tailored payment solutions, improving processes, and leading client engagements.
Summary Generated by Built In
Why Verifone 

For more than 30 years, Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. 

Verifone has a diverse, dynamic, and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it's developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners, and investors. It is this passion for innovation that drives each one of our employees for personal and professional success. 

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located. 

What's Exciting About the Role 

The Senior Director, North America Solutioning is a client-facing leadership role at the forefront of how Verifone wins and grows business across North America. You will serve as the technical and commercial bridge between client needs and Verifone's full payments solution stack — spanning hardware, payment applications, gateways, processing, and acquiring services. This role requires deep fintech expertise, a builder's mindset, and significant travel across North America. 

Key Responsibilities 
  • Lead technical pre-sales engagements across NA, designing tailored solutions that address complex enterprise client needs — both for what Verifone delivers today and where we can go in the future. 
  • Serve as the primary technical voice in client meetings, RFP responses, and solution presentations, translating complex payments concepts into compelling value propositions. 
  • Act as the connective tissue between sales, product, engineering, and customer success — building cohesiveness across teams for smoother, more consistent client outcomes. 
  • Apply expertise across the full payments stack to design integrated, end-to-end solutions and feed client insights back to Product and Engineering teams. 
  • Partner with regional Sales leaders on pipeline development, deal qualification, and strategic account planning. 
  • Continuously improve solutioning processes, tools, and proposal frameworks to accelerate the sales cycle and raise the quality of client engagements. 
Qualifications 
  • Bachelor's degree in Business, Engineering, or a related field; advanced degree preferred. 
  • 12–15 years of experience in solutions engineering, technical pre-sales, or solutioning within the payments or fintech industry. 
  • Deep knowledge of the payments ecosystem — including payment devices, applications, gateways, acquiring processing, and e-payments platforms. 
  • Proven track record leading complex enterprise pre-sales engagements and contributing to large RFP submissions. 
  • Exceptional communication and presentation skills with the ability to engage at both C-suite and technical levels. 
  • Willingness and ability to travel extensively across North America. 
Preferred Experience 
  • Experience across the full NA payments landscape including acquiring, ISO, and enterprise merchant environments. 
  • Background in solution architecture or technical consulting within payments or commerce technology. 
  • Experience building or scaling a solutioning function in a high-growth technology environment. 
Our Commitment 

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status. 

 

Skills Required

  • Bachelor's degree in Business, Engineering, or a related field
  • 12-15 years of experience in solutions engineering, technical pre-sales, or solutioning
  • Deep knowledge of the payments ecosystem
  • Proven track record in leading complex enterprise pre-sales engagements
  • Exceptional communication and presentation skills
  • Willingness and ability to travel extensively
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The Company
HQ: Coral Springs, FL
4,716 Employees
Year Founded: 1981

What We Do

Verifone makes it simple to revolutionize customer journeys by providing a single, unified, global platform that enables seamless payment experiences – anywhere, anytime, with any payment method. Powered by a growing footprint of over 35 million devices in more than 150 countries, we are the experts trusted by the biggest and best-known brands around the globe. Built on a 38-year history of uncompromised security, we are committed to consistently solving the most complex payment challenges. There’s a reason why 46% of the world’s non-cash transactions are processed on Verifone systems. Want to learn why? Visit verifone.com today.

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