Senior Director, Marketing

| Newton, MA, USA +80 more | Remote
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About Sittercity

Sittercity, a Bright Horizons company, is a technology platform working to reimagine the child care industry. Finding, hiring and managing high-quality, trustworthy and enriching child care has never been simple, for parents or caregivers. We want to change that. At Sittercity, you can imagine and create solutions that will revolutionize a multi-billion industry and bring relief to parents and care providers alike. 

 

The Opportunity

We are seeking a dynamic and experienced Senior Director of Marketing to lead our marketing initiatives across performance, brand, and content. The ideal candidate will be a strategic thinker with a proven track record of driving growth and brand awareness in the tech industry. Reporting directly to the Chief Operating Officer, the Senior Director of Marketing will play a key role in shaping our marketing strategy and executing campaigns to achieve our business objectives.

 

Responsibilities:

  • Develop and execute comprehensive marketing strategies to drive user acquisition, engagement, and retention.
  • Oversee all aspects of performance marketing, including paid advertising, SEM, SEO, email marketing, and conversion rate optimization.
  • Lead brand development efforts, ensuring consistency and alignment with company values and positioning.
  • Manage the creation and distribution of compelling content across various channels, including blog posts, social media, videos, and other digital assets.
  • Collaborate closely with product, sales, and customer success teams to align marketing initiatives with business objectives and customer needs.
  • Analyze market trends and customer insights to identify opportunities for innovation and differentiation.
  • Define and track key performance indicators (KPIs) to measure the effectiveness of marketing campaigns and initiatives.
  • Manage a high-performing team of marketing professionals, providing leadership, mentorship, and professional development opportunities.

Qualifications:

  • Minimum of 8 years of experience in marketing roles, with at least 5 years in leadership positions within the tech industry.
  • Proven track record of driving measurable results through performance marketing campaigns and brand initiatives.
  • Strong analytical skills and experience with marketing analytics tools (e.g., Google Analytics, Looker, etc.).
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and influence stakeholders at all levels.
  • Creative thinker with a passion for innovation and staying ahead of industry trends.
  • Demonstrated ability to manage and inspire a team of marketing professionals to achieve ambitious goals.
  • Experience working in fast-paced, agile environments with the ability to adapt to changing priorities and requirements.
  • Bachelor's degree in marketing, business, or a related field; MBA or advanced degree preferred.

 

Recognized as one of the best places to work by Built In Chicago, we offer an inclusive, innovative, and fun environment that rewards passionate and curious individuals. You will receive the following benefits:

Support for flexible and remote working environments

Health, dental, vision, disability, life, and 401(k) matching

Sittercity membership, back up child/adult/elder care, and child care center discounts

Tuition assistance, college coach, and enhanced family support

Sittercity is committed to hiring a diverse workforce. We consider all applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, age, national origin, disability, veteran status, marital or familial status, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, or any other basis as prohibited by federal, state or local law. Sittercity participates in E-Verify and background checks all employees.
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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
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Other US Location
Palm Bay-Melbourne-Titusville
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St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • RabbitMQLanguages
    • GraphQLFrameworks
    • Ruby on RailsFrameworks
    • Vue.jsFrameworks
    • RxSwiftFrameworks
    • ElasticsearchDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • Google CloudServices
    • airfocus, figma, zeplin, survey monkey and userzoom Design
    • ClubhouseManagement
    • WordpressCMS
    • BrazeCRM
    • GSuiteEmail

An Insider's view of Sittercity

How does your team reward individual success?

Our shoutout channel is probably the most joyful corner of our Slack. Our team is constantly going above and beyond, and it’s a space to celebrate those individual wins. It’s also a reminder of all the awesome work done by those outside of who I typically work with!

Josh

Senior Product Designer

What projects are you most excited about?

While we have a lot of exciting projects happening, one in particular I am very excited about is a new product offering. We worked on a lightweight MVP earlier this year and are now iterating on another version. While it helps solve a problem for our users, it also improves our technology with a new way of building GraphQL API's.

Mike

Director of Engineering

How does the company support your career growth?

Sittercity has allowed me to take on different projects and claim ownership in order to grow. They've supported my career decisions, like moving from operations to customer success. Every project I do matters and contributes to our overall success. Not only has Sittercity helped my career growth, they've helped me grow outside of work as well.

Justine

Trust and Safety Team Lead

What are Sittercity Perks + Benefits

Culture
Volunteer in local community
We volunteer with several local organizations that align with our work; a few are Cradles to Crayons, Chicago Youth Centers, and Connections for Abused Women and their Children (CAWC)
Open door policy
OKR operational model
Team based strategic planning
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
We are passionate about supporting both virtual and in-person events (when possible). This ranges from company picnics, happy hours, and karaoke nights to virtual Drag Bingo, trivia, and game nights!
Free snacks and drinks
Some meals provided
We provide a credit to order food for synchronous Team Lunches every Wednesday.
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
We have monthly Lunch & Learns that are open to everyone on the team. They range from bringing in an expert in the field to showcasing some of our team's awesome talent and expertise.
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

What highlights our perks and culture at Sittercity is that we have a genuine interest in our team on a holistic level. Whether through their development at Sittercity or interests outside of work, we make sure to support them through it all. Taking time for a few classes? Awesome, we'll make sure to support the need for some extra time. Do you have to take the kids to their dance recital or karate lessons? That is so cool (but, really, let us know if we can come and cheer on your kiddos). In need of a mental health day? Absolutely take the time that you need! This is a judgment-free zone. Your Sittercity Fam will be ready to support and cheer you on so you can come to work as the best version of yourself, bringing your strongest work and passion to the team.

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