Senior Director Marketing Operations and Supply Management

Senior Director Marketing Operations and Supply Management

Location: Philadelphia, PA (preferred) or Durham, NC

This is an exciting opportunity to join the GSK Vaccines Business Unit (VBU) as the Senior Director Marketing Operations and Supply Management.

The Senior Director of U.S. Vaccines Marketing Operations and Supply Management is a critical leadership role responsible for ensuring excellent support for the planning and execution of commercial strategies, as well as end-to-end VBU supply readiness. This role champions continuous improvement by identifying opportunities to streamline workflows, improve speed to market, and enhance cross-functional communication and alignment.  This role bridges marketing, supply chain, sales and finance to drive aligned, data-informed decisions and operational excellence. 

In this role, you will have two key responsibilities:

First, driving strategic initiatives across marketing to ensure operational excellence. This role serves as the operational backbone of the marketing organization, ensuring seamless coordination between marketing, sales, legal, and supply teams to accelerate brand impact and optimize go-to-market execution.

Second, you will be the pivotal single point of contact for Global Supply Chain on all VBU supply issues.  This role bridges global & local supply chain, demand planning, manufacturing and commercial teams to ensure successful product availability and supply continuity to minimize disruption across private and public segments.

You will report directly to the VP of Marketing, Meninge and Classic Vaccines.

The preferred location is Philadelphia, though Durham is acceptable.

Additional level of key activities:

Marketing Operations:

• Manage direct reports focusing on Peer-to Peer and Marketing coordination
• Lead the development and execution of marketing operations strategies, processes, and systems that support brand and portfolio objectives.
• Lead the VBU Operating Plan and support the VBU Strategic Plan including leading the matrix discussions across stakeholder groups, including US Medical and Vaccines Senior Leaders.  Planning culminates in creation of the Strategic Plan that is presented to Commercial Leadership Team (CLT)
• Serve as the point person for marketing performance measurement and portfolio A&P budget tracking
• Ensure process development/improvements to ensure seamless interface with Sales Operations
• Coordinate Vaccines Marketing Leadership Team (VMLT) to strategize and operationalize key VBU marketing priorities
• Lead forward looking review of POA recommendations to Marketing leadership
• Ensure monthly review of brand performance and any necessary actions to improve are robust and coordinated with proper communication/escalation as needed

Supply Management:

• Act as the commercial lead for supply and inventory management across the full vaccines portfolio, partnering with global and U.S. supply chain teams to ensure demand alignment and supply continuity.
• Lead the Integrated Business Planning (IBP)/S&OP process inputs from the commercial side, including demand forecasting, promotional impacts, and seasonality.
• Develop clear communications to the internal organization (incl. Field Sales), channel partners (e.g. wholesalers/distributors) and customers, including website messaging for GSK Direct
• Serve as a key point of contact for cross-functional alignment on labeling changes, packaging updates, and new SKU introductions, working closely with Supply Chain and Regulatory teams

Engagement Measurement & Performance Management:

• Monitor and report on the effectiveness of operations and supply performance
• Proactively escalate KPIs and metrics to leadership

Capabilities / Competencies:

• Objectives and Key Results: Driven by outcomes, able to establish and deliver measurable goals that align marketing performance with business growth and public health impact
• Competitive Mindset: Passion to conquer uncharted territory and create Public Health impact
• Supply Operations Excellence: Drive integrated, data-driven marketing operations that optimize strategies, processes, and systems to achieve brand and portfolio goals
• Supply and Inventory Leadership: Lead commercial oversight of vaccine supply and inventory, collaborating with global and U.S. supply chain teams to align demand and ensure supply continuity

Why You?

Basic Qualifications:

• Bachelor’s Degree in Marketing, Business, Scientific or Operations management discipline
• 10+ years of progressive experience in pharmaceutical/biotech industry, including experience in marketing operations, commercial strategy, and/or supply chain.

Preferred Qualifications:

• Advanced degree in marketing, business management or operations management
• Understanding of the customer base, policy-makers and decision makers in the US market
• Strategic thinker with strong executional focus and ability to manage competing priorities
• Demonstrated ability to work in complex, matrixed environments and adapt to volatile public health priorities
• Strong analytical and problem-solving abilities with a data-driven approach
• Ability to impact and influence senior leadership and manage cross‑functional stakeholders through clear assessment and ability to communicate complex concepts
• Proven track record in S&OP/IBP, demand forecasting, and cross-functional coordination
• Strategic thinker with strong executional focus and ability to manage competing priorities
• Broad commercial experience, including:
  • Brand lifecycle management
  • Category/disease and product strategy development
  • Recognizing trade-offs and adjusting as needed, prioritizing short/long-term needs

#GSKCommercial

Please visit  GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

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