Senior Director of Marketing & Communications

Posted 2 Days Ago
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Phoenix, AZ, USA
In-Office
Senior level
Kids + Family • Professional Services • Social Impact
The Role
Leads AZA United’s integrated marketing and communications strategy, including brand management, messaging, digital marketing, public relations, social media, email campaigns, website content, analytics, organizational communications, and stakeholder engagement. The role develops campaigns, strengthens reputation and visibility, oversees marketing materials and vendors, establishes performance metrics, and builds a scalable marketing department supporting the nonprofit’s growth and mission impact.
Summary Generated by Built In

Help Amplify a Mission That Changes Lives!

This is a great opportunity to join a Top Workplace and leading nonprofit organization that has been helping children and families in the valley for 20 years. We truly care about our employees and offer a collaborative working environment with a focus on employee wellness, professional development, and work/life balance! 
 

✨Snapshot✨

💡TITLE: Senior Director of Marketing & Communication
📍LOCATION: Hybrid (Must be willing to travel to AZA locations throughout the valley as needed)
💰PAY: Competitive salary + Participate in our Scheduled Raise Program
🕒ANTICIPATED SCHEDULE: (Full-Time) Monday-Friday, 8am-4pm or 9am-5pm
🏥BENEFITS: Comprehensive health package, PTO/PST, 12 paid holidays, 401(k), paid parental leave, and more!

 

As Senior Director of Marketing and Communications, you will play a pivotal role in SHAPING and ELEVATING AZA United’s brand, EXPANDING awareness of our services, and INSPIRING engagement with our mission across Arizona. This strategic leadership position is responsible for developing and executing an integrated marketing and communications strategy that drives organizational growth, strengthens relationships with key stakeholders, and enhances the organization’s visibility, reputation, and impact.
You will collaborate closely with executive leadership, board members, program directors, fundraising teams, and external partners to craft compelling stories and campaigns that resonate with diverse audiences. From branding and content development to digital marketing, media relations, public relations, community engagement, and organizational communications, you will lead efforts that amplify AZA United’s voice and showcase the meaningful difference we make in the lives of individuals and families we serve.
✨ This could be the perfect opportunity for you if you're a strong communicator, creative thinker, collaborative leader, and problem solver who thrives in a dynamic environment. You'll likely be a great fit if you:

 

  • Enjoy building relationships and communicating effectively with a variety of people;
  • Enjoy analyzing data and using insights to drive strategic marketing decisions;
  • Have a proven track record of identifying target audiences and developing innovative, multi-channel campaigns that engage, educate, and inspire action;
  • Thrive on new challenges and enjoy contributing to the growth of a fast-paced organization;
  • Want more than just a job—you’re looking to build a rewarding career, continue growing professionally, and make a meaningful impact in your community.


 

💼Job Duties
 

PLANNING

  • Lead the development and implementation of the overall marketing and communications strategy. 

  • Serve as the organization's primary marketing strategist and communications advisor. 

  • Partner with senior leadership to identify opportunities to increase brand awareness and engagement with our services and related activities to maximize community impact. 

  • Establish performance metrics and reporting systems to evaluate marketing effectiveness and return on investment for targeted campaigns. 

  • Build and maintain a scalable Marketing & Communications department capable of supporting a growing and complex organization.  

  • Help define target audiences and effective ways to reach them for various campaigns and priorities. 

BRANDING & MESSAGING 

  • Lead the development and stewardship of AZA United's brand identity, messaging framework, and visual standards. 

  • Ensure consistency of brand voice and messaging across all internal and external communications. 

  • Develop differentiated positioning strategies for programs, services, fundraising initiatives, and employer branding & workforce recruitment efforts. 

  • Maintain and strengthen AZA United's reputation throughout the community and among key stakeholders. 

  • Develop strategies with the organization’s leaders to increase their effectiveness as ambassadors, experts, community leaders and/or thought leaders within our field.  

MARKETING & COMMUNICATIONS 

  • Oversee or lead the creation of both internal and external materials, messaging and other related content

  • Lead the process of continuously developing and enhancing the organization’s website and web presence or profiles on other sites

  • Coordinate the development of design concepts for printed materials, social media graphics and other related items to support marketing plan goals 

  • Oversee website strategy, content management, digital advertising, and related user experience initiatives

  • Direct social media strategy, content planning, audience engagement, and paid campaigns

  • Lead email marketing initiatives and audience segmentation efforts

  • Monitor analytics and performance data to optimize marketing campaigns and communication channels

  • Evaluate and implement emerging technologies, platforms, and marketing tools

  • Collaborate with organizational leaders to enhance employee communications and organizational alignment

  • Develop communication plans for major organizational initiatives, changes, and strategic priorities

  • Oversee production of marketing collateral, annual reports, impact stories, presentations, videos, newsletters, and promotional materials

  • Build systems for collecting testimonials, success stories, client feedback, and other mission-driven content

  • Coordinate projects with outside vendors, consultants or volunteers to accomplish marketing objectives (graphic designers, website developers, market research firms, etc.) 
     

🧠QUALIFICATIONS

  • Bachelor’s degree in marketing, business or related field; Master’s degree preferred
  • Minimum 5 years of professional experience managing strategic marketing initiatives
  • Experience working with nonprofit organizations and/or behavioral health and/or autism service providers a plus 
  • Must be able to obtain a Fingerprint Clearance Card and meet all other related hiring requirements

💰BENEFITS

We provide a collaborative work environment focused on transparent communication, teamwork and professional growth! In addition to a job that offers some flexibility and work/life balance, you will receive these benefits: 

  • A competitive salary + participate in our Scheduled Raise Program with increases up to 2x/year
  • An excellent comprehensive health benefits package that includes health, dental and vision, employer contributions to your health savings account, company paid Short-Term/Long-Term Disability, and employer-paid basic life insurance
  • A 401K plan with up to 4% match after one year of service
  • Generous paid sick time and PTO, and 12 Paid Holidays
  • Student Loan Forgiveness: As a non-profit organization, your employment (when consistently working at least 30 hours a week) meets requirements under the Public Service Loan Forgiveness program (for student loan forgiveness). For more information you can visit https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
  • Paid Maternity/Paternity Leave
 
✨Learn more about us here: https://www.youtube.com/watch?v=RmQ8l3rzti4
 
         
Join our fantastic team and help us keep the motor running behind the scenes, so we can help as many kids with autism as possible!  For more information about AZA United please visit our website at www.AZAunited.org or view our profile on Glassdoor.  We look forward to meeting you soon!
          

                           
                           
         
Autism knows no race, religion, gender, or identity.  We need and value diversity and inclusion in our workforce in order to fully support our families.  AZA welcomes applicants of any race, age, religion, gender, identity or any other aspect which makes you unique.

Skills Required

  • Bachelor’s degree in marketing, business, or a related field
  • Master’s degree
  • At least 5 years of professional experience managing strategic marketing initiatives
  • Ability to obtain a Fingerprint Clearance Card
  • Meet all other related hiring requirements
  • Experience with nonprofit organizations, behavioral health, or autism service providers
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The Company
HQ: Phoenix, AZ
1,000 Employees
Year Founded: 2006

What We Do

Arizona Autism United is a leading nonprofit organization dedicated to helping as many families as possible with individualized supports, providing a variety of services and supports in homes, schools, and clinics.

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