Senior Director, Leadership Development

Posted 18 Hours Ago
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White Plains, NY, USA
In-Office
180K-220K Annually
Senior level
Pet
The Role
Lead strategy and execution for VEG's leadership development: build scalable learning ecosystems, design role-specific leadership journeys, partner with operations, manage a high-performing team, measure program impact, and drive operational rollout across hospitals.
Summary Generated by Built In

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We’ve done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong.

We’re rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That’s where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families.

VEG is a 2025 and 2026 certified Great Place to Work®.


THE JOB

VEG is hiring a Senior Director, Leadership Development to define and own the future of leadership development at VEG. At VEG, we find a way to say YES – and this role is about building the pathways & infrastructure that create strong leaders and continuously raise the bar. This person will set the vision for leadership development end-to-end, from growing our pipeline of future leaders to developing those leading today, and lead a high-performing team to bring that vision to life. In deep partnership with Operations, working with our Talent & People teams, they will shape what great leadership looks like at VEG and build the infrastructure to make it real across our hospitals. This role is ideal for a builder who thrives in high-growth environments and is energized by creating clarity, alignment, and lasting impact.


WHAT YOU’LL DO

  • Strategic Planning: Shape the long-term vision for leadership development—and continuously evolve it to stay ahead of VEG’s growth and an ever-changing business landscape.
  • VEG Learning Ecosystem: Serve as a strategic partner to the business to build a seamless, scalable learning environment that drives growth at every level.
  • Stakeholder Management and Collaboration: Forge strong partnerships to ensure leadership programs reflect real hospital needs and support VEG’s strategic priorities.
  • Team Leadership: Build, coach and inspire a high-performing, creative, and collaborative team while holding them to a high bar.
  • Operational Excellence: Ensure smooth, scalable delivery of leadership development across hospitals – fully integrated with existing learning systems and aligned with business priorities and OKRs.
  • Data and Insights: Measure what matters. Enable the team to use metrics and feedback to build, elevate, and tell the story of leadership development.

WHAT YOU NEED

  • 15+ years of experience of progressive experience in Business, Education, Human Resources, or related fields, with a strong focus on Leadership Development, Organizational Development, or Learning Strategy background
  • 8+ years of senior-level experience leading high-performing teams and owning the design and delivery of scalable, high-impact leadership programs
  • Experience in founder-led, high-growth and/or multi-site environments (preferred)
  • Expertise building role-specific learning journeys across diverse leadership populations
  • Strategic mindset with hands-on approach, able to shift seamlessly between high-level thinking and execution in a fast-paced environment
  • Exceptional collaboration and communications skills, with a history of partnering with operations leaders, executives, and cross-functional teams
  • Strong analytical and data skills; ability to define and use metrics to drive insights and performance (Excel/Google Sheets required; Tableau preferred)
  • Expertise in adult learning theory, leadership assessment, and experiential learning models (preferred)
  • Outstanding facilitation and communication skills, both live and virtual formats
  • Bachelor’s degree required; Master’s degree in Education, Organizational Design, Business, or a related field is a plus
  • Ability to work from our White Plains, NY office four days per week

WHO YOU ARE

  • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
  • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
  • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
  • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

  • Competitive compensation ($180,000 - $220,000 annual compensation), and generous 401K match
  • Comprehensive health and wellness benefits that start on day one, and access to free therapy or counseling
  • Paid parental leave, up to 10 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families
  • Unlimited PTO to use for vacation or sick days—however you need it! 
  • Generous employee referral program, so our awesome people can bring in more awesome people.
  • And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you’re hungry and free lunches twice a week!!
  • Company laptop and a monthly cell phone reimbursement

BETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ 

Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station.


DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

Skills Required

  • 15+ years progressive experience in Business, Education, Human Resources, or related fields with strong focus on Leadership Development, Organizational Development, or Learning Strategy
  • 8+ years senior-level experience leading high-performing teams and owning the design and delivery of scalable, high-impact leadership programs
  • Experience in founder-led, high-growth and/or multi-site environments
  • Expertise building role-specific learning journeys across diverse leadership populations
  • Strategic mindset with a hands-on approach; able to shift between high-level thinking and execution in a fast-paced environment
  • Exceptional collaboration and communication skills; history of partnering with operations leaders, executives, and cross-functional teams
  • Strong analytical and data skills; ability to define and use metrics to drive insights and performance
  • Proficiency with Excel or Google Sheets
  • Experience with Tableau
  • Expertise in adult learning theory, leadership assessment, and experiential learning models
  • Outstanding facilitation and communication skills, both live and virtual
  • Bachelor's degree
  • Master's degree in Education, Organizational Design, Business, or related field
  • Ability to work from White Plains, NY office four days per week
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The Company
3,482 Employees
Year Founded: 2014

What We Do

Veterinary Emergency Group (VEG) is a venture-backed company providing 24-hour emergency veterinary care across the USA. Their mission is to help people and their pets when they need it most, employing a 'customer first' approach. VEG's revolutionary open-concept hospitals allow pet parents to stay by their pet's side throughout the entire treatment process, ensuring comfort and transparency during medical emergencies.

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