How you move is why we’re here. ®
Now more than ever.
Get back to what you need and love to do.
The possibilities are endless...
Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.
If this describes you then let’s talk!
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.
Emp Status
Regular Full timeWork Shift
Day (United States of America)Compensation Range
The base pay scale for this position is $169,000.00 - $257,875.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.What you will be doingKey Responsibilities
Accountable for a high-performing network infrastructure company-wide. This includes, but is not limited to, planning and management of voice communications infrastructure, advanced customer experience/contact center technologies, routing and switching technology, Software Defined Networking, local and Wide Area Networking infrastructure operations and production support, business continuity, and cloud services.
Collaborate with the AVP IT Operations and other technology leaders in and outside of the IT department to develop strategic and tactical solution plans for IT, especially HSS’s future technology infrastructure.
Conduct strategic and tactical level planning in partnership with peers in IT to develop technical roadmap, and ensure delivery of supportable technology solutions that meet business needs.
Partner with the AVP IT Operations and IT Leadership Team to build and modernize the organizational structure and business processes to support our growth in an increasingly digital world.
Manage the evaluation and adoption of emerging technologies, including cloud, software-defined networking, network security, remote access technologies, load balancers, and the latest collaboration technologies.
Ensure cost-effective design, development, integration, implementation, testing, and maintenance of new services, equipment and systems in support of business objectives and requirements.
Develop and lead a high-performing network infrastructure engineering and operations team to ensure the reliable delivery of IT services and operations.
Build strong links between the network teams and other functions to create multidisciplinary teams that work together (remove silos).
Drive a collaborative culture that values technical depth, accountability, and customer service.
Establish, maintain and execute operations procedures that leverage efficiencies and best practices.
Oversee service management activities including change and release management, testing, quality assurance and end-to-end technical integration.
Oversee the direction of infrastructure investments in collaboration with team members, the AVP IT Operations, senior management, and partners.
Oversee cybersecurity protections on all network infrastructure resources according to policies and standards established by the information security function/CISO.
Drive the delivery of major technology and infrastructure projects and service management improvements, ensuring that quality, productivity, and ROI goals are achieved.
Implement and maintain controls and monitoring procedures to ensure availability of critical systems, and minimal service interruptions.
Develop a vendor management process, for products and services, that delivers utilization optimization, a best-fit vendor mix, and demonstrable savings.
Required Qualifications:
Undergraduate degree in computer science, mathematics, engineering, or a related field.
A minimum of 10 years of experience in technology leadership positions with an emphasis on infrastructure services.
A strong technical background as a data and or voice network engineer
7-10 years of experience leading, directing and controlling a complex, highly technical network operation or organization.
Demonstrated knowledge of current and emerging technologies and the ability to apply those technologies to business needs.
A track record of working collaboratively and productively with business partners.
Deep knowledge of:
Infrastructure
System Architecture
technology life cycle management
cloud computing and cloud operations
IaaS (public and private cloud)
networking
storage
infrastructure and technology-based security practices
application and infrastructure monitoring
Non-Discrimination Policy
Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.
Skills Required
- Undergraduate degree in computer science, mathematics, engineering, or a related field.
- Minimum of 10 years of experience in technology leadership positions with emphasis on infrastructure services.
- Strong technical background as a data and/or voice network engineer.
- 7-10 years of experience leading, directing and controlling a complex, highly technical network operation or organization.
- Demonstrated knowledge of current and emerging technologies and ability to apply those technologies to business needs.
- Track record of working collaboratively and productively with business partners.
- Deep knowledge of infrastructure, system architecture, and technology lifecycle management.
- Deep knowledge of cloud computing and cloud operations, including IaaS (public and private cloud).
- Deep knowledge of networking, storage, and infrastructure/security practices.
- Deep knowledge of application and infrastructure monitoring.
What We Do
Hospital for Special Surgery (HSS) is a world-leading academic medical center specializing in musculoskeletal health, including orthopedics and rheumatology.
