Company Summary:
Zoro is an eCommerce company that’s on a mission to help business owners get everything they need to run their businesses and thrive–from office supplies to power tools. But we’re way more than a website. We’re a team of great people with an award-winning culture. Check us out and see for yourself!
Primary Function:
The Senior Director of Human Resources partners closely with the Executive Leadership Team and plays a key role as part of the Zoro Leadership Group (ZLG). You will be responsible for evolving and executing the HR strategy to support Zoro's continued growth. You will lead a team of HR professionals across multiple disciplines and you’ll bring a deep understanding of our endless assortment and customer-obsessed mentality, along with insights into how Zoro fits within the broader Grainger organization. Building and managing strong relationships across the company will be essential to your success.
You will be reporting to the VP, Human Resources and will be based in our Chicago office.
Duties and Responsibilities:
- Collaborate on business strategy to align HR with organizational goals
- Lead all aspects of HR, including Talent Acquisition, Development, Compensation, DEI, Employee Relations, and HR operations
- Use data-driven insights to refine HR strategies and address organizational needs
- Proactively monitor the organization, offering leaders tools to address challenges
- Act as a strategic partner and advisor to Zoro’s Leadership Team to meet HR needs across the business
- Foster high engagement and a positive culture through programs, events, and development opportunities
- Lead the Zoro HR team, providing coaching and guidance to build a strong, high-performing team
- Maintain compliance in all HR practices, ensuring legal integrity
- Drive effective hiring, development, and succession planning to meet performance goals
Qualifications:
- 12+ years’ experience in HR with 7+ years’ experience leading people
- Prior experience in an online business, start-up environment as well as a traditional corporate environment are all helpful
- Proven track record of effectively translating business objectives into HR strategy, as well as executing and driving results
- Proven ability to develop, lead, motivate and manage teams
- Strong HR business partnership and executive coaching ability
- Demonstrates the Zoro Values (see below!)
- Exceptional communication and presentation skills
- Aspirational and inspirational leadership
- Experience with SuccessFactors, Google Workplace, or similar systems a plus
Zoro Values and Inclusive Culture
We share a commitment to our Zoro values – Win & Learn Together, Take Ownership, We Are Transparent, and Be Customer-Obsessed. Everything we do at Zoro is centered around delighting our customers. It's a natural extension of our company culture and how we care for each other. We believe when we act in ways that are consistent with these values, we can solve any technical challenge that lies ahead of us. As a Zoro employee, you can expect to work with smart, energetic people, learn something every day, and be valued for your perspective.
Zoro Values and Inclusive Culture:
Zoro is dedicated to fostering an environment where people of all backgrounds and beliefs are represented and valued. We aim to empower all of our employees to learn about, raise awareness of, and promote diversity and inclusion through all of our workplace interactions. Zoro is a place where everyone can learn, grow, and thrive.
We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
What the Team is Saying
What We Do
Our e-commerce website has everything businesses and consumers need to make their business go, at prices that make sense. We have over 10 million products on our website (and counting) to help your business run that are shipped fast and often free. Throw in our award-winning workplace culture and you’ll find Zoro an amazing place to work and grow!
Why Work With Us
We've worked hard to foster a unique company culture built on transparency, collaboration, and innovation. We've also won a number of awards for our company culture along the way. Of course, it's not the awards that matter—it's the people. We pride ourselves on building a culture that allows our team members to bring their authentic selves to work!
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Zoro Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our headquarters are conveniently located in Downtown Chicago, above the Ogilvie Transportation Center. Zoro employees can choose to work on-site, remotely or hybrid to experience the best of both worlds!
