Senior Director Human Resources, Genworth Insurance (Closed Block)

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. 

Our four values guide our strategy, our decisions, and our interactions:

• Make it human. We care about the people that make up our customers, colleagues, and communities.
• Make it about others. We do what's best for our customers and collaborate to drive progress.
• Make it happen. We work with intention toward a common purpose and forge ways forward together.
• Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

Position title

Senior Director Human Resources, Genworth Insurance (Closed Block)

Position Location 

This position is available to Virginia Residents as Richmond, VA hybrid/in-office applicants. This is a hybrid role requiring a minimum of two days on site in Genworth’s Headquarters office (with flexibility for additional days to meet business needs), with periodic travel.  

Your Role 
Reporting to the Chief Human Resources Officer (CHRO) for Genworth with a strong reporting relationship to the President and CEO, Genworth Insurance (Closed Block), the Senior Director, Human Resources, will serve as the primary HR partner for the Genworth Insurance (Closed Block) business to develop and drive all components of its People strategy. You will play a critical role in driving the success of our business by ensuring we have the right talent, structure and culture to execute our business plan and help to develop and drive core strategies focused on talent acquisition, talent management and development, organizational effectiveness, employee engagement, day-to-day people operations, transformation and change management. The ideal candidate will be a strategic advisor to leadership, leveraging HR expertise to enable business performance, workforce planning, and organizational effectiveness. This role will be part of a team that creates and drives an inclusive culture starting from the onboarding process through the entire employment life cycle. 

What you will be doing 

• Developing and driving a deep understanding and passion for Genworth’s mission, business objectives and key priorities 
• Serving as a strategic member of the HR and Genworth Insurance (Closed Block) leadership teams, partnering with key leaders to identify organizational needs required to drive business results 
• Collaborating across multiple business levels and Human Resources support functions to attract, retain, develop and motivate Genworth team members to achieve their fullest potential 
• Effectively designing, leading, and executing programs and initiatives and ensuring they achieve intended outcomes including workforce planning, performance management, talent development, executive coaching, and succession planning 
• Continually pursuing team, function and organization improvements by developing innovative people strategies and driving execution and change management 
• Developing practical solutions to drive high performance, retention, and top employee experience 
• Establishing yourself as a trusted advisor to business leaders; coaching and guiding leaders on effectively managing their teams and leading the organization 
• Fostering an inclusive, customer-centric culture, ensuring high levels of customer engagement and satisfaction

What you bring 

• 10+ years of experience as a strategic Human Resources business partner – preferably in Financial Services, Insurance or Healthcare  
• Bachelor’s degree in Human Resource Management or Business or equivalent experience 
• Demonstrated experience in building trusted relationships not only with senior leaders, but associates at all levels 
• Effective acumen in coaching and advising leaders and associates on organizational issues and challenges and willingness to play a hands-on role in problem solving 
• Experience leading a Human Resource team
• Experience in organizational transformation and change management
• Knowledge and experience in related core functions including strategic and workforce planning, succession planning, organizational design, talent acquisition, talent management and development, engagement and retention, compensation and associate relations 
• Creativity as a solutions-oriented change agent who has a proven track record of partnering with business leaders to drive results 
• Ability to thrive in a fast-paced, growth environment where you can simultaneously build and execute scalable People initiatives and programs 
• Experience leading or managing a team, and cultivating future leaders 
• Exemplary written and oral communication and influencing skills 
• Experience leveraging data insights and analytics to drive culture and talent initiatives 

Employee Benefits & Well-Being 

Genworth and CareScout associates make a difference in people's lives every day. We're committed to making a difference in our associates' lives 

• Competitive Compensation & Total Rewards Incentives 
• Comprehensive Healthcare Coverage 
• Multiple 401(k) Savings Plan Options 
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!) 
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave  
• Disability, Life, and Long Term Care Insurance  
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support  
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management) 
• Caregiver and Mental Health Support Services