Senior Director, GTM Strategy and Operations

Posted 12 Hours Ago
Be an Early Applicant
Hiring Remotely in US
Remote
217K-235K Annually
Senior level
Artificial Intelligence • Fitness • Healthtech • Mobile • Software
The Role
Leads major product launches, growth initiatives, and commercialization efforts across the organization. Translates executive goals into executable plans, coordinates cross-functional teams, identifies risks, removes roadblocks, and establishes repeatable launch processes. Partners with international product and engineering teams, provides actionable executive reporting, and uses AI tools to improve decision-making and organizational efficiency. The role requires strategic judgment, operational excellence, consensus-building, and experience in healthcare technology, consulting, or startup environments.
Summary Generated by Built In

About Hello Heart:

Hello Heart is on a mission to make heart attacks a thing of the past.

We’re an AI company focused exclusively on heart health, building a platform that predicts and prevents cardiac events before they happen—identifying risk up to 10 days in advance versus 10 years in traditional clinical models. 

This is already working at scale. Hello Heart has been shown to reduce inpatient hospital days by 47% and deliver ~$1,800 in annual savings per member. Hello Heart is the cardiac prevention partner to over 80% of large U.S. health plans and serves hundreds of public and private employers.
We’re defining how the #1 cause of death—heart disease—is managed in the AI era. Join us.

About the Role

Hello Heart is seeking a Senior Director, GTM Strategy & Operations to help scale how we bring major roadmap investments, new products, new market opportunities, and strategic growth initiatives to life. This role sits at the center of Client Strategy & Growth, Client Experience, Product, Marketing, Operations, Finance, Legal, Enablement, and our Product & Engineering teams in Tel Aviv. The ideal candidate is a highly strategic yet hands-on operator who can translate ambitious ideas into executable plans, drive alignment across executive stakeholders, and ensure Hello Heart's most important initiatives successfully move from concept to commercialization.

This is not a traditional project management role. We are looking for an enterprise problem solver and business athlete who thrives in ambiguity, influences without authority, and can partner effectively with senior leaders to turn strategy into measurable business outcomes. Success in this role requires equal parts strategic thinking, commercial judgment, operational excellence, cross-functional leadership, and the ability to leverage AI to improve execution, accelerate decision-making, and increase organizational efficiency. This individual will help shape how Hello Heart launches new capabilities, evolves go-to-market motions, scales commercialization practices, and executes high-impact strategic initiatives across the company.

Responsibilities
  • Lead the company's biggest new product launches and growth projects.
  • Turn big ideas and leadership goals into clear, step-by-step plans.
  • Work closely with teams across the company, including teams in Tel Aviv, to make sure everyone is ready for new launches.
  • Help leaders make smart decisions by pointing out risks and choices.
  • Fix problems and remove roadblocks to keep projects moving forward.
  • Create simple guides and rules so the company can launch new products smoothly every time.
  • Use AI tools to work faster, save time, and help the team make better decisions.
  • Provide executive leadership with clear, actionable reports to facilitate precise decision-making.
Qualifications
  • 10+ years of experience in business, consulting, or healthcare technology.
  • Proven success leading projects at scale with many different teams and leaders.
  • Experience bringing new products or services to market.
  • Great problem-solving skills and the ability to find smart solutions to tough business issues.
  • Ability to build trust with leadership and help drive consensus on major decisions.
  • Strong understanding of how business choices affect customers and company success.
  • Master at staying organized and keeping projects moving even when things are ambiguous and changing fast.
  • Excellent communication skills to explain complicated ideas simply.
  • Experience working with startup companies and international teams, like developers in Tel Aviv.
  • Skilled at using AI tools to get work done faster and smarter.
  • Experience in digital healthcare, health insurance, or consulting is highly desired.
  • Having an MBA or a similar advanced business degree is advantageous but not required.
  • Ability to travel 30-35% of the time

The US base salary range for this full-time position is $217,000.00 to $235,000.00. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the annual salary only and do not include equity or benefits.

Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.  

Skills Required

  • 10+ years of experience in business, consulting, or healthcare technology
  • Proven success leading large-scale projects involving multiple teams and senior leaders
  • Experience bringing new products or services to market
  • Strong problem-solving skills and ability to develop solutions to complex business issues
  • Ability to build leadership trust and drive consensus on major decisions
  • Strong understanding of how business decisions affect customers and company success
  • Excellent organization and ability to maintain project momentum in ambiguous, changing environments
  • Excellent communication skills, including explaining complex ideas clearly
  • Experience working with startup companies and international teams
  • Ability to use AI tools to improve productivity and decision-making
  • Experience in digital healthcare, health insurance, or consulting
  • MBA or similar advanced business degree
  • Ability to travel 30-35% of the time
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The Company
HQ: Menlo Park, CA
251 Employees
Year Founded: 2013

What We Do

Hello Heart is the only digital therapeutics company to focus exclusively on heart disease, the #1 cause of death for men and women in the US. Through a connected mobile app that uses AI, behavioral science, and personalized digital coaching to drive lifestyle changes, Hello Heart empowers people to embrace healthier behavior, which can reduce the risks of high blood pressure and heart disease. It also helps users catch readings that are extremely high, encourage them to talk to their doctor and catch potential risk in time. Validated in peer-reviewed studies, Hello Heart is easy to use and works alongside an employer’s benefits ecosystem. Founded in 2013, Hello Heart is a member of the American Heart Association’s Innovators’ Network, and is part of the CVS Health Point Solutions Management Program. Visit www.helloheart.com for more information.

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