Senior Director of Enterprise Solutions

The Senior Director of Enterprise Solutions is responsible for creating and supporting a service-oriented technology environment and providing solutions in that environment that meet the needs and improve the lives of the Washington and Lee University community.

The Senior Director develops strategy and provides direction and stewardship for all W&L ITS owned and supported enterprise systems, integrations, and solutions, while managing a team of highly technical and consultative professionals. This position also leads institutional technology-enabled change through partnership, consultation, and cross-functional collaboration. The Senior Director carries with it a high degree of responsibility for identifying and configuring enterprise systems and applications architecture, with an emphasis on maintaining a secure, standards-based environment.

To achieve our mission as a liberal arts university, we continually strive to foster a welcoming campus community, which recognizes the value of all persons. Our department is committed to contributing to an educational environment that is rich with a wide range of intellectual perspectives and backgrounds.

Essential Functions:

• Provides leadership for the Enterprise Solutions team. Manages a team of technical and consultative experts who architect and support enterprise systems, solutions and related integrations.

• Creates and executes strategy for the university's enterprise solutions portfolio, including the enterprise resource planning system, Workday, other key enterprise systems, integrations, and related business processes. Ensures alignment of direction with institutional and divisional priorities.

• Provides leadership for enterprise application and integration architecture, ensuring alignment with institutional goals, security standards, and long-term sustainability.

• Builds relationships with stakeholders to inform matters of design and implementation of associated enterprise solutions. Provides clarity in complex environments and demonstrates effective communication with all clients regardless of level of technical competence.

• Partners with institutional stakeholders to advance data stewardship, governance, and data management practices related to enterprise systems.

• Develops and implements a strategy for integrating team members within the campus community and within cross-team ITS efforts.

• Maintains policy, security, regulatory, and audit-compliant procedures for application development and support.

• Ensures the reliability, availability, performance, and continuous improvement of enterprise solutions and related services. Demonstrates a deep understanding of enterprise application delivery in a service-oriented architecture environment.

• Cultivates and manages a wide variety of vendor relationships and integrates third-party products into the W&L technology environment.

• Manages complex projects and relevant project portfolios as dictated by the overall needs of the University.

• Follows the ITS Information Security Program and industry standard best practices to help ensure the confidentiality, integrity, and availability of all IT resources.

• Additional related duties as assigned.

Minimum Qualifications:

• Bachelor’s degree and five years supervisory/management experience is required.

• Five to seven years’ experience with managing enterprise application environments and their components is strongly preferred.

• Experience in higher education information technology is preferred.

• Demonstrated ability to work within an IT leadership team and to mentor a team of highly skilled IT staff members. Ability to motivate staff, support career development, and promote teamwork is essential.

• Demonstrated ability to communicate openly, effectively and professionally with all University constituents including leadership, direct reports, students, faculty, and staff.

• Must have a customer-focused attitude and demonstrate past success in deploying enterprise applications that meet customer needs in a timely, effective, and innovative manner.

• Exceptional strategic thinking, communication, and organizational leadership skills.

• Demonstrated competency in adopting and integrating emerging technologies and change management initiatives into existing operations.

• Demonstrated success leading digital transformation, application modernization, or enterprise service evolution initiatives.

Application Instructions

Review of applications will begin on October 19 and continue until the position is filled. Required materials include:

• Cover letter

• Resume

• Names and contact information for three professional references

Application instructions for internal and external candidates can be found at https://www.wlu.edu/employment-opportunities/jobs-at-w-l.

Position Type:

Exempt, Full Time, Benefit Eligible

Compensation:

The expected annual salary for this posting is between $142,000 - $177,000. Offers are based on factors such as qualifications, relevant experience, skills, internal equity, and market and organizational considerations.

Washington and Lee University also offers a generous and comprehensive benefits package designed to support the well-being of employees and their families. To learn more about working at W&L, benefits, and life in the Shenandoah Valley, visit jobs.wlu.edu.

Washington and Lee is an Equal Opportunity Employer seeking candidates committed to high standards of scholarship, performance, professionalism, and to a welcoming campus community. Job description requirements are representative, but not all‐inclusive of the knowledge, skill, and abilities needed to successfully perform this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.