Senior Director, Enterprise Project Management Office

Posted Yesterday
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Richmond Hill, ON, CAN
In-Office
Senior level
Retail
The Role
Lead the enterprise PMO to translate strategy into execution across business units. Own portfolio governance, intake/prioritization, planning, execution oversight, risk management, and benefits realization. Partner with executives on capital planning, ensure financial alignment of multi-year investments (~$100M), enforce PPM standards, run assurance reviews for high-risk initiatives, and implement PPM tools and enterprise dashboards.
Summary Generated by Built In

Some of what you will do:

The Senior Director, Enterprise Project Management Office leads the enterprise-wide project, program, and portfolio management function to translate corporate strategy into measurable execution across all business units and functions. Operating as a senior leader within the Office of the Chief Information Officer, this role provides the governance, standards, and enterprise prioritization needed to ensure capital, people resources, and organizational capacity are allocated to the initiatives that matter most. The Senior Director oversees the end-to-end strategic investment lifecycle intake, prioritization, planning, execution oversight, risk management, and benefit realization to ensure the organization delivers intended outcomes and payback on its strategic investments. This role creates transparency, alignment, and disciplined execution across both business-to-business and business-to-customer portfolios.

Specifically, You Will:

  • Lead the enterprise portfolio governance framework, ensuring prioritization and approval of initiatives based on strategic alignment, expected value, capacity, and risk.
  • Partner with cross functional departments to integrate strategy, capital planning, and budget cycles into a single enterprise planning calendar.
  • Drive alignment between strategy refresh, Business Initiative Committee governance, financial planning, and annual business planning.
  • The role maintains direct, influential relationships across the full executive leadership team and stewards' enterprise‑level investment decisions, overseeing and guiding a strategic portfolio representing up to one hundred million dollars in total organizational spend.
  • Translate multi‑year strategic priorities into an executable, financially aligned enterprise portfolio.
  • Establish and enforce enterprise project, program, and portfolio management standards, including gating, quality controls, and reporting expectations.
  • Lead the enterprise benefits realization framework, including Knowledge Performance Indicator baselining, value tracking, and validation of realized benefits.
  • Conduct independent assurance reviews for high‑risk or enterprise‑critical initiatives and oversee corrective action plans.

Some of what you need:

  • Bachelor’s degree in Business, Information Systems, Engineering, or related field required
  • Master’s degree in business administration or engineering preferred
  • Professional certifications preferred: Project Management Professional /Projects in Controlled Environments, Portfolio Management Professional, Scaled Agile Framework/Agile, Professional Science (or equivalent)
  • 10 + years in enterprise program, portfolio, or transformation leadership roles
  • Experience leading enterprise Project Management Office functions or transformation offices
  • Demonstrated success influencing senior executives and providing Board‑level reporting
  • Track record managing multi‑year investment portfolios with measurable outcomes
  • Experience implementing or maturing Project Portfolio Management tools and enterprise dashboards
  • Knowledge of Agile at scale and Waterfall delivery models
  • Strong financial acumen: capital planning, business case evaluation, Return On Investment /payback modeling, forecasting, scenario analysis
  • Expertise in enterprise portfolio governance, prioritization, and benefits realization

Physical demands/working conditions:

Office environment – Hybrid, with 4 days onsite in Richmond Hill, Monday to Thursday

Some of what you will get:

  • Associate discount
  • Health and Dental benefits
  • RRSP/DPSP
  • Performance bonuses
  • Learning & Development programs
  • And more…

About Us
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
About the TeamAbout the Team
At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team
Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Skills Required

  • Bachelor's degree in Business, Information Systems, Engineering, or related field
  • Master's degree in business administration or engineering
  • Project Management Professional, Projects in Controlled Environments, Portfolio Management Professional, Scaled Agile Framework/Agile, or equivalent certification
  • 10+ years in enterprise program, portfolio, or transformation leadership roles
  • Experience leading enterprise Project Management Office functions or transformation offices
  • Demonstrated success influencing senior executives and providing Board-level reporting
  • Track record managing multi-year investment portfolios with measurable outcomes
  • Experience implementing or maturing Project Portfolio Management tools and enterprise dashboards
  • Knowledge of Agile at scale and Waterfall delivery models
  • Strong financial acumen: capital planning, business case evaluation, ROI/payback modeling, forecasting, scenario analysis
  • Expertise in enterprise portfolio governance, prioritization, and benefits realization

Staples Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.

  • Wellbeing & Lifestyle Benefits Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
  • Leave & Time Off Breadth Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
  • Inclusive Benefits Coverage Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.

Staples Insights

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The Company
HQ: Framingham, MA
Year Founded: 1986

What We Do

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

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