Senior Director, Enterprise Client Services

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02459, Newton Center, MA, USA
Hybrid
145K-190K Annually
Cloud • Edtech • Kids + Family • Database
High-quality education and child care company, trusted to fit the way people learn, live, and work today
The Role

Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support. Our workplace reflects this commitment—with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being. Whether you’re caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons, you’re the difference.

This is a Remote position available in the United States.

The Senior Director of Enterprise Client Services' responsibility is to build new relationships and prospects in the enterprise space that will result in new clients. This role requires a strong sales professional to grow our client base.

Responsibilities:

  • Develop and manage a national sales territory or portfolio of accounts

  • Develop a detailed Annual Territory Account Plan and manage to it consistently and effectively throughout the year, making necessary and continuous strategic adjustments and updates.

  • Secure new business with enterprise accounts to attain individual sales goals and team/business unit growth objectives

  • Proactively identify and contact prospects to develop a substantial new business pipeline, and close business

  • Ensure a deep understanding of each prospect’s ongoing business strategy, aligning Bright Horizons services to that strategy to affect the sale

  • Effectively manage the process of developing financial proposals, presentation materials, business case information and other supporting collateral, during the selling cycle

  • Provide leadership and direction to sales pursuit team and supporting resources in consulting, account management, sales enablement and other functions

Required Qualifications:

  • 7 years Sales experience

  • Ability to travel 10-25% of the time

  • The ability to work remotely covering accounts in all US time zones.

  • At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position.

Preferred Qualifications:

  • Bachelor's Degree

  • Proven relevant experience selling to seasoned executives in large organizations

  • Strong outbound prospecting skills

  • A strategic sales approach

  • Strong analytical, organizational and management skills

  • Strong written and verbal communication skills

  • Exceptional decision-making, prioritization, problem solving and time management skills required

  • Ability to work well in a collaborative environment across multiple departments and teams

  • Ability to communicate the values and mission of the organization and full range of services offered by Bright Horizons

Be part of a community where people grow, futures are shaped, and lives are changed. We offer the rewards, opportunities, and support you deserve because making a difference goes both ways. We’re changing the world of work and family, and it starts with you. At Bright Horizons, you’re the difference.

Compensation:

The annual salary for this position is between $145,000 - $190,000 annually. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

This position is also eligible for our client services incentive plan as well as Restricted Stock Units (RSU's).

Benefits:

Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical, dental, and vision insurance
  • Paid vacation, sick, holiday, and parental bonding leave
  • 401(k) retirement plan
  • Long-term and short-term disability insurance
  • Life insurance
  • Money-saving discounts and financial planning tools
  • Tuition assistance and education coaching
  • Caregiving support and resources for the children and adults in your family
  • Learn more at https://careers.brighthorizons.com/us/en/health-and-wellness

Also, depending on hire date and subject to applicable eligibility requirements and accrual schedules, new employees in this role receive up to: 9 paid holidays annually; 40 hours of sick time per year based on full-time schedule, and 120 hours of vacation time per year based on full-time schedule (vacation time may be used for sick leave purposes under any applicable state or local sick or safe time law).

Deadline to Apply:

This posting is anticipated to remain open until 3/20/2026.

Compensation: $145,000 - $190,000 / year

Life at Bright Horizons:

At Bright Horizons, you’re more than your job title — you’re the difference. Whether you’re nurturing a child’s first steps or supporting the systems behind the scenes, your work creates real impact. We’re a community that celebrates individuality, invests in your growth, and supports your whole self. Because when you thrive, so do the children, families, and clients we serve. Join us and help build a brighter future — for yourself and for others.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

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The Company
HQ: Newton, MA
11,384 Employees
Year Founded: 1986

What We Do

More than 1,000 top employers trust Bright Horizons® (NYSE: BFAM) for proven solutions that support employees, advance careers, and maximize performance. From on-site child care that amplifies your culture, back-up care to handle disruptions, and education programs that build critical skills, our services help families achieve more.

Why Work With Us

IT development and infrastructure is vital to Bright Horizons' future, it’s now the fastest-growing department in our company – a team on the ground floor of building all new systems. Plus, at Bright Horizons IT, you’ll be part of a creative group supporting some of the world’s best brands, connecting their employees to care and education.

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