Senior Director, Enterprise AI Strategy, Technology Training & Transformation

Requisition Number: 2348795
Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
Enterprise Workforce & Capability Strategy

• Define and drive a multi-year workforce capability strategy aligned to Optum Technology's strategic priorities, including AI enablement, modernization, and evolving product/platform models
• Establish a clear enterprise view of current and future skill needs across lines of business
• Partner with CIOs and technology leaders to identify capability gaps and prioritize strategic upskilling and reskilling initiatives
• Align workforce capability strategy to capital planning cycles and transformation roadmaps

Enterprise Learning & Enablement Frameworks

• Design a scalable framework for technology capability development across Optum Technology, ensuring consistency while allowing for LOB-specific flexibility
• Oversee prioritization and alignment of technical training, leadership development, and emerging capability programs
• Partner with HR and Learning organizations to ensure curriculum, vendor selection, and program delivery align to enterprise technology needs
• Establish governance mechanisms to track adoption, impact, and measurable capability uplift

AI & Emerging Capability Readiness

• Lead enterprise-wide AI readiness strategy from a workforce perspective, ensuring leaders and practitioners have appropriate levels of AI literacy, technical fluency, and applied capability
• Develop structured pathways for emerging roles and skill domains required for future-state operating models
• Translate enterprise AI and technology strategy into workforce implications and capability action plans

Workforce Planning & Investment Alignment

• Partner with Finance and HR to integrate workforce capability planning into annual and multi-year financial cycles
• Provide enterprise-level insight into workforce capacity trends, skill distribution, and transformation readiness
• Support leadership in making informed decisions regarding build vs. buy vs. partner talent strategies

Executive Engagement & Change Leadership

• Provide senior leadership with clear, data-informed perspectives on workforce capability risks, gaps, and opportunities
• Develop executive-ready materials for enterprise forums, workforce reviews, and strategic planning sessions
• Drive change management strategies that support adoption of new skills, operating models, and leadership expectations
• Operate with high emotional intelligence and executive presence in navigating cross-LOB dynamics and sensitive workforce topics

Operating Model & Impact
This leader will:

• Operate as the enterprise orchestrator of workforce capability strategy across Optum Technology
• Partner closely with CIOs, People Business leadership, Finance, and transformation leaders to ensure alignment between workforce investments and enterprise priorities
• Influence without formal authority, driving adoption through structured governance, transparency, and executive engagement
• Build a small, high-impact team responsible for workforce analytics, planning coordination, and capability program alignment

Success in this role will be defined by:

• Clear enterprise visibility into workforce capability gaps and future skill requirements
• Improved alignment between strategic technology priorities and workforce investment decisions
• Measurable uplift in critical capabilities, including AI readiness and engineering excellence
• Increased agility in adapting workforce strategy to evolving enterprise needs
• A durable enterprise workforce strategy framework embedded into annual planning and operating cadences

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• Bachelor's degree or equivalent experience
• 8+ years of experience in technology strategy, workforce transformation, organizational development, or enterprise capability leadership
• Demonstrated experience designing and implementing workforce or capability strategies in complex, matrixed environments
• Demonstrated solid executive presence with experience advising senior technology and business leaders
• Deep understanding of technology skill domains and evolving industry capability trends
• Proven ability to operate through influence and cross-functional partnersh
• Proven solid analytical and strategic thinking skills with the ability to translate business strategy into workforce implications
• Proven exceptional written and verbal communication skills
• Ability to manage sensitive workforce topics with discretion and sound judgment
• Experience with AI/ML-enabled technology environments and digital transformation initiatives

Preferred Qualifications:

• Experience within complex, multi-segment enterprises
• Demonstrated familiarity with enterprise workforce analytics and planning tools
• Experience partnering closely with People Business and Finance in large-scale workforce initiatives

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $159,300 to $273,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.