The Role
Lead multiple engineering teams to align execution with company goals and the product roadmap. Drive cross-functional strategy, architecture, process improvements, incident escalation, disaster recovery, and technical risk management to ensure scalable, secure cloud-based platforms and minimal customer disruption during platform changes.
Summary Generated by Built In
Sr. Director, Engineering, Olo Inc., New York, NY.
Manage multiple teams to influence cross-technical & business decisions, ensuring alignment between eng execution & company-wide goals. Expand from domain-specific focus to include cross-functional oversight, aligning multiple teams & setting direction at a higher level, shaping cross-functional strategy. Align engineering teams w/ the product roadmap by collaborating w/ product leadership, proactively identifying dependencies, & ensuring strategic initiatives are successfully executed. Continuously evaluate & drive process improvements, integrating innovative best practices to enhance efficiency, scalability, & business outcomes. Lead cross-functional collaboration to meet key bus obj & resolve team obstacles. Provide technical direction for architectural decisions, ensuring systems are scalable, secure, & optimized for long-term success across internal & customer-facing platforms. Drive proactive resolution of high-priority technical issues, streamlining escalation & coordination across teams to minimize business impact. Manage technical risks, incl ensuring systems have backup, failover, & disaster recovery plans.
Min req: Bachelor’s in Comp Sci, Software Eng, or related field & 5 yrs exp, incl 5 yrs exp w/ following: scaling distributed systems & cloud-based platforms; using Cloud technologies including AWS (S3, SNS, SES, API Gateway), Kubernetes, ArgoCD, Working in Python, Ruby, Node, PHP, & .Net; using software development lifecycle, DevOps, security, & compliance best practices; planning & executing software platform changes w/ min disruption to clients/ongoing activity; utilizing Queue mechanisms incl RabbitMQ, SQS, Kafka; analyzing, assessing, & communicating software implementation options according to various IT environments; working w/ Databases incl Postgres, DynamoDB, & MySQL; using tools incl Datadog, Logstash, ElasticSearch, Docker, Redis; designing & executing plans for software installations; using & monitoring software distribution channels, techniques & auto-recovery tools; integrating & communicating across applications, databases, & platforms.
Telecommuting Optional - May work from any location within normal commuting distance subject to company hybrid work policy. Salary: $242,000-$292,000/yr.
Skills Required
- Bachelor's degree in Computer Science, Software Engineering, or related field
- 5 years of experience (including senior-level engineering experience)
- Experience scaling distributed systems and cloud-based platforms
- Experience with AWS and services (S3, SNS, SES, API Gateway)
- Experience with Kubernetes
- Experience with ArgoCD
- Proficiency in Python, Ruby, Node, PHP, and .Net
- Familiarity with software development lifecycle, DevOps, security, and compliance best practices
- Experience planning and executing software platform changes with minimal client disruption
- Experience with queue mechanisms (RabbitMQ, SQS, Kafka)
- Experience working with databases (Postgres, DynamoDB, MySQL)
- Experience using monitoring and logging tools (Datadog, Logstash, ElasticSearch)
- Experience with Docker and Redis
- Ability to design and execute software installation and distribution plans, including auto-recovery techniques
- Experience integrating and communicating across applications, databases, and platforms
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The Company
What We Do
Ordering and delivery platform for restaurants. Olo is a leading on-demand commerce platform powering the restaurant industry’s digital transformation. Millions of orders per day run on Olo’s enterprise SaaS engine, enabling brands to maximize the convergence of digital and brick-and-mortar operations. The Olo platform provides the infrastructure to capture demand and manage consumer orders from every channel. With integrations to over 100 technology partners, Olo customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. Over 500 restaurant brands use Olo to grow digital sales, maximize profitability, and preserve direct consumer relationships.
