Fetch Rewards gives shoppers an easy and fun way to save on their everyday purchases.
The Role
Lead the engineering organization responsible for rewarded gaming and shopping rewards. Own technical strategy, manage teams, and drive measurable business outcomes.
Summary Generated by Built In
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role:
Fetch is building the most rewarding way to shop, and the teams delivering those experiences are central to our revenue strategy. We are hiring a Senior Director, Engineering - Ads Experiences to lead the organizations responsible for Fetch's rewarded gaming and play experiences, shopping rewards and card-linked earning, and the offer platform that powers earning across all of Fetch.
These platforms are consumer-facing, high-volume, and directly tied to ARPU and long-term retention. They span rewarded mobile gaming with tens of millions of partner app installs, transactional shopping, and card-linked earning experiences, and the offer infrastructure connecting Fetch's earning surfaces to brand partners. This is a portfolio of interconnected platforms that must evolve together, scale reliably, and continuously drive measurable business outcomes.
As a Senior Director of Engineering, you will lead a multi-team organization including multiple engineering managers and staff-level ICs. You will own technical strategy and investment decisions across this portfolio, partnering closely with Product, Data, and executive leadership to ensure Fetch's earning platforms evolve coherently and sustainably as the business scales.
This is not a coding role, but strong technical depth is required to set architectural direction and make high-impact investment trade-offs across multiple product domains.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch (Role Responsibilities):
- Lead, coach, and develop a multi-team engineering organization, including directly managing multiple engineering managers and staff-level ICs
- Define leadership expectations across the org, hold managers accountable for both delivery outcomes and team health, and build management capacity and succession depth
- Own technical strategy across rewarded gaming and play, shopping rewards and card-linked earning, and the offer platform - including architectural direction, investment priorities, and how systems evolve to support business growth
- Translate org-level product and business goals into multi-quarter technical roadmaps, investment trade-offs, and measurable outcomes
- Contribute to org-level resource allocation decisions - headcount, budget, and technical investment priorities, in partnership with senior leadership
- Partner closely with Product, Data, and executive leadership to align on strategy, sequencing, and the technical bets that drive the business forward
- Represent Engineering in senior cross-functional and executive discussions; influence investment decisions with technical and business context
- Drive engineering leverage across the org, improving productivity, eliminating systemic inefficiencies, and ensuring platform investments compound over time
- Ensure consumer-facing platforms are scalable, reliable, observable, and resilient under high user volume and rapid product iteration
- Balance short-term delivery with long-term system health, technical debt management, and operational cost efficiency
- Lead large-scale, cross-org initiatives tied to strategic priorities, platform modernization, AI adoption in engineering workflows, and shared component strategies
- Define and institutionalize engineering standards, principles, and culture across multiple teams
- Support engineers in using AI-assisted tools such as GitHub Copilot or Claude Code to improve development velocity, documentation, and code quality
In your Toolbox (Minimum Requirements):
- 8+ years of experience managing software engineers, including multiple years managing engineering managers
- Experience leading engineering organizations of 20+ engineers across multiple teams and product domains
- Strong technical background in backend systems, distributed systems, or mobile platform infrastructure
- Experience owning and evolving multi-product consumer-facing platforms with measurable business impact
- Proven track record of making high-impact architectural and investment trade-offs with multi-quarter consequences
- Demonstrated ability to define technical strategy for a broad domain - not just execute against a defined roadmap
- Experience contributing to org-level resource allocation and investment prioritization decisions
- Ability to align engineering, product, and business leaders on long-term technical direction
- Commitment to engineering excellence: reliability, observability, incident management, and sustainable team practices
- Ability to leverage AI tools to support engineering productivity, code quality, and team efficiency
- Bachelor's degree or higher in Computer Science, Engineering, or a related technical field. Equivalent practical experience may be considered
Nice to haves/Bonus Points (Preferred Requirements):
- Experience working on rewarded engagement, gaming, loyalty, marketplace, or monetization systems
- Familiarity with consumer mobile app platforms and the mobile engineering ecosystem (iOS and Android)
- Experience driving high-throughput, low-latency transactional or earning systems at consumer scale
- Prior experience scaling engineering organizations and platforms through periods of rapid company growth
- Experience with experimentation frameworks and data pipelines in consumer product contexts
- Familiarity with AI adoption in engineering workflows - planning, code generation, documentation
- Strong programming background in Go, Swift, Kotlin, or similar backend/mobile languages
- Ability to translate complex technical and organizational trade-offs into clear communication for executive and non-technical audiences
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [email protected].
Skills Required
- 8+ years of experience managing software engineers
- Experience leading engineering organizations of 20+ engineers
- Strong technical background in backend systems or mobile infrastructure
- Experience owning consumer-facing platforms with measurable business impact
- Proven track record of high-impact architectural decisions
- Bachelor's degree in Computer Science, Engineering, or related field
Fetch Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fetch and has not been reviewed or approved by Fetch.
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Healthcare Strength — Benefits information points to comprehensive medical, dental, vision, and life insurance coverage. Feedback suggests employees value the strong health offerings alongside mental-health support.
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Leave & Time Off Breadth — Policies include flexible or unlimited PTO, paid holidays and sick days, bereavement (including pet) and natural-disaster leave. Feedback suggests time-off breadth is a standout element of the package.
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Wellbeing & Lifestyle Benefits — Wellness programs, 1:1 coaching, Gympass, team workouts, and nutrition counseling are provided. Office and remote perks such as home-office stipends, snacks, and pet-friendly spaces further enhance lifestyle support.
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The Company
What We Do
Fetch Rewards is a mobile app that connects and rewards everyday shoppers for buying the brands they love. Fetch gives users the easiest way to save on their purchases by simply scanning any grocery receipt, from any store. For our brand partners, Fetch helps them build long-term loyalty, and understand a true 360 degree view of purchase behavior.
Why Work With Us
We put people first - both in our culture, and in our product. Our culture is built on transparency, empowerment and accountability. Our product is built on putting our customers first in everything we do - from design, to privacy and security, to new features. The result is the rapid growth we all dream of being a part of. Come join the team!
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