Senior Director, Employer Business Integration & Performance

Posted 2 Days Ago
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Indianapolis, IN, USA
In-Office
155K-227K Annually
Senior level
Healthtech • Biotech • Pharmaceutical
The Role
The role leads strategic integration, performance analysis, and transformational projects to improve employer access and business outcomes in a high-growth environment.
Summary Generated by Built In

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Organization Overview:

Lilly is a medicine company turning science into healing to make life better for people around the world with a vision to get our medicines to more patients faster. Lilly Employer is a new organization focused on accelerating obesity access through both traditional and new models to drive increased opt-in and utilization. We are focused on delivering improved employer and employee experience and outcomes, accelerating evidence generation, and helping to shape a more transparent healthcare ecosystem. We work to eliminate barriers to access and affordability and improving lives through Lilly medicines. We are committed to understanding customer needs and the healthcare ecosystem, proactively identifying and removing obstacles to ensure a seamless consumer experience. This new team embodies a collaborative spirit, strategic thinking, and a readiness to adopt change and technology for better outcomes.

Position Overview:

The Senior Director, Senior Director, Employer Business Integration & Performance will report to the AVP, Lilly Employer Business Operations and serve as the strategic integration leader across the full Lilly Employer organization. This role translates enterprise and portfolio strategy into cross-functional execution—aligning Field, Strategy & Marketing, Business Operations, Platforms, and Business Development against shared business outcomes and the employer benefits decision cycle. The role drives strategic alignment through governance and operating mechanisms, leads transformational projects that accelerate employer access, and represents Lilly Employer on key enterprise and cross-functional initiatives.

Candidates should be strategically minded, analytically fluent, and energized by leading cross-functional transformation in a high-growth environment. They should bring strong business acumen—the ability to synthesize performance insights across sales, marketing, platforms, and operations into a clear read on business health and strategic direction. They should thrive in whitespace, bringing structure to ambiguity, translating strategy to execution, and driving alignment without positional authority. This is a high-potential accelerator role: the person who does this well will touch every dimension of running a business and will be positioned for future general management leadership.

Key Deliverables:

  • Special & Transformation Projects: Lead high-priority, cross-functional projects as they emerge—scoping the problem, executing strategic modeling, structuring the work, coordinating across functions, and driving to resolution. Projects will vary but will consistently tie to removing barriers to employer access, accelerating opt-in growth, or strengthening the commercial system.

  • Monthly Business Performance Narrative: Synthesize insights across the Employer team, Business Operations (including the Employer Intelligence System), BI&A, and GOSO into an analytically grounded monthly read on Employer business health—covering opt-in trajectory, penetration trends, pipeline health, flywheel stage performance, and channel-level performance. Integrate performance insights from analytics partners into a unified scorecard and narrative into a single source of truth on whether the Employer commercial system is working. Not a dashboard—a strategic narrative with judgment that recommends action.

  • Employer Strategic Operating Cadence: Design and drive the strategic operating cadence for the full Employer organization—weekly leadership syncs, monthly business reviews, quarterly planning—with defined agendas, decision rights, and outputs. Ensure the cadence drives strategic alignment and resource decisions, not just status updates. Includes leadership reporting packages for LUSA LT, CEO visits, and LVA updates.

  • Integrated Business Plan & Budget: Lead annual strategic planning, budget development, and headcount allocation across all functions with quarterly milestones, investment phasing, and trade-off analysis.

Key Responsibilities:

Transformational Projects & Access Acceleration

  • Lead strategic, time-bound projects that remove barriers to employer access, accelerate opt-in growth, or build new commercial capabilities—scoping the problem, structuring the work plan, and driving cross-functional execution to resolution.

  • Contribute to the bold aspiration of delivering additional 20-30M employer OMM covered lives by January 2028.

Strategic Integration & Business Performance

  • Translate cross-functional performance data into strategic insight. Partner with the Business Operations team (including the Employer Intelligence System), BI&A, and GOSO to synthesize analytics outputs into a single, clear-eyed read on business health—connecting leading indicators to lagging outcomes and translating complex data into strategic recommendations for the AVP and SVP.

  • Serve as the strategic connector across Field, Strategy & Marketing, Business Operations, Platforms, and Business Development—ensuring functional plans are integrated, sequenced against the benefits buying cycle, and driving toward shared business outcomes.

  • Distinguish signal from noise across flywheel stage KPIs, field activity, pipeline health, opt-in trajectory, penetration rates, VBA performance, platform adoption, and channel-level performance (PBM vs. Employer Connect vs. Direct).

  • Monitor the strategic health of the employer flywheel as a connected system, identifying breakdowns across stages (Lead → Needs Assessment → Tension ID → Path to Access → Opt-In → Pull-Through → Outcomes), quantifying impact, and driving cross-functional resolution.

Governance & Cross-Functional Alignment

  • Drive the Employer team governance and strategic operating cadence—weekly leadership syncs, monthly business reviews, quarterly planning—keeping all functions aligned, accountable, and focused on the highest-value decisions.

  • Represent Lilly Employer on standing cross-functional committees and working groups to drive outcomes.

  • Manage LUSA LT requests and deliverables for Lilly Employer.

  • Prepare board-quality materials for leadership communications including LUSA LT pre-reads, CEO visit materials, Executive Committee and Lilly Board of Directors, CMH Core team, and quarterly updates.

Strategic Planning & Resource Allocation

  • Lead annual strategic planning, budget development, and resource allocation across all Employer functions. Translate strategy into funded quarterly milestones with clear accountability.

  • Build trade-off analysis when functions compete for limited resources. Ensure investment phasing aligns to the benefits buying cycle and portfolio launch timing.

  • Integrate performance insights from analytics partners into the “What is Winning” scorecard—a unified view across Business Impact, System Health, and Capability Readiness.

Team & Leadership Development

  • Be a high-contributing member of the Lilly Employer Leadership Team while driving cadence, agenda, and priorities to ensure effective Lead Team behaviors and governance.

  • Ensure compliance with company policies, the Red Book, CIQ procedures and tools, and all compliance procedures.

Basic Requirements:

  • Bachelor’s degree

  • At least five years of experience in commercial strategy, commercial operations, Lilly Value & Access, business operations, data and analytics, marketing or strategic planning

  • Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.

Additional Skills & Preferences:

  • MBA or advanced degree

  • Demonstrated ability to build and refine strategy and then execute with speed and excellence

  • Strong analytical and business acumen—fluency in interpreting data analytics and synthesizing complex insights into strategic recommendations; fluency with financial and strategic modeling

  • Experience designing and driving strategic operating cadences for multi-functional organizations

  • Experience with strategic planning, budgeting, and resource allocation

  • Experience operating in high-growth, ambiguous, whitespace environments

  • Demonstrated ability to influence without authority and manage complex stakeholders

  • Strong KPI/scorecard and performance measurement experience

  • Executive presence and excellent written and verbal communication skills

  • Experience with employer benefits ecosystem, B2B commercial models, or health technology

  • Proven ability to operate within compliance frameworks (CPP, GPP, legal/regulatory)

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.


Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$154,500 - $226,600

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

#WeAreLilly

Skills Required

  • Bachelor's degree
  • At least five years of experience in commercial strategy, commercial operations, business operations, data and analytics, marketing or strategic planning

Eli Lilly and Company Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Eli Lilly and Company and has not been reviewed or approved by Eli Lilly and Company.

  • Strong & Reliable Incentives Pay is considered competitive with annual increases, bonuses, and equity programs that link rewards to contributions and business performance. Incentive structures and stock opportunities strengthen total compensation.
  • Retirement Support Retirement programs combine a matched savings plan, a pension, and company equity options. Financial advising and retiree health coverage reinforce long-term security.
  • Parental & Family Support Parental leave is generous for all parents, with additional paid time for birth mothers and financial support for adoption or surrogacy. Backup care services, childcare options, and caregiver concierge support further aid families.

Eli Lilly and Company Insights

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The Company
HQ: Indianapolis, IN
39,451 Employees
Year Founded: 1876

What We Do

Eli Lilly and Company engages in the discovery, development, manufacture, and sale of products in pharmaceutical products business segment. For more than a century, we have stayed true to a core set of values – excellence, integrity, and respect for people – that guide us in all we do: discovering medicines that meet real needs, improving the understanding and management of disease, and giving back to communities through philanthropy and volunteerism.

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