About Cloudflare
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.
We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
About the Role:
As the Senior Director of EMEA Sales Operations, you will lead the operational strategy and execution for one of our fastest-growing regions. Reporting directly to the VP of Worldwide Revenue Operations, with a dotted-line relationship to the VP of EMEA Sales, you will partner closely with regional sales leadership, global sales operations, marketing, finance, and other cross-functional teams to drive sales productivity, accelerate pipeline growth, and enhance forecasting accuracy.
You will identify, design, and execute strategies that improve performance, scalability, and operational excellence across the EMEA organisation. A catalyst for action, you will bring structure, insight, and momentum to a rapidly growing business. The ideal candidate is both process- and data-driven, thrives on collaboration, and knows how to unite teams around a common vision to deliver exceptional results.
Responsibilities:
- Serve as a business partner to the EMEA VP and Sales Leadership team, defining and driving strategic initiatives that enable the region to achieve its quarterly and annual revenue objectives. You will deliver actionable insights, analytics, and dashboards that enhance decision-making, uncover performance bottlenecks, and accelerate sales execution
- Build and manage the sales operations team for EMEA: recruiting, coaching, defining roles/responsibilities, establishing service levels and operational cadence
- Partner with global RevOps, Marketing Ops, Finance and Enablement to ensure regional execution aligns with global go-to-market strategy and expectations
- Drive forecasting discipline for the EMEA organisation: ensure accurate pipeline coverage, risk identification, deal reviews, and business reviews with regional leadership
- Monitor region-specific market dynamics and ensure sales operations are tailored to the unique EMEA environment
- Own key regional sales operations metrics (e.g., sales cycle length, win rate, pipeline conversion, average deal size, forecasting accuracy, quota attainment) and provide regular reporting to senior leadership
- Partner with GTM strategy team and provide input to sales planning, including regular updates to quotas, customer segmentation, account targeting, and Channel development
Required Skills/Experience:
- Proven senior leadership experience (10+ years) in sales operations, revenue operations or go-to-market operations in a high-growth technology / SaaS company
- Experience scaling sales operations across multiple geographies or regions (preferably EMEA) including complexity of multiple countries, languages, regulatory frameworks
- Strong analytical skills and comfort working with data: able to turn data into insights and actions
- Deep understanding of sales processes/end-to-end sales lifecycle, pipeline management best practices, forecasting, territory/quota design, incentive comp, CRM systems (e.g., Salesforce)
- Ability to build and lead high-performing teams: hire, develop, coach, structure roles and processes
- Exceptional cross-functional collaboration and influencing skills: ability to partner with sales leadership, marketing, product, finance, enablement and others
- Excellent communication (verbal & written) - able to articulate complex operational issues and influence senior leadership
- Comfortable working in fast-paced, dynamic, changing environment; strong change-management aptitude
- Strategic thinking with strong execution orientation
Top Skills
What We Do
Cloudflare, Inc. (NYSE: NET) is the leading connectivity cloud company on a mission to help build a better Internet. It empowers organizations to make their employees, applications and networks faster and more secure everywhere, while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured, unified platform of cloud-native products and developer tools, so any organization can gain the control they need to work, develop, and accelerate their business.
Powered by one of the world’s largest and most interconnected networks, Cloudflare blocks billions of threats online for its customers every day. It is trusted by millions of organizations – from the largest brands to entrepreneurs and small businesses to nonprofits, humanitarian groups, and governments across the globe.
Why Work With Us
Cloudflare employees come from all walks of life. We are mission-driven, and our team is energized by a collaborative, creative environment that celebrates our differences and fosters new ways to grow together.
Gallery
Cloudflare Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are committed to developing a global team that is distributed with a flexible working approach. Doing this equitably and inclusively is essential to our success. Visit our careers site for more on 'How & Where We Work.'
