Senior Director, Digital Innovation & Transformation

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As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Legal & Compliance

Job Sub Function:

Law Business Partners

Job Category:

People Leader

All Job Posting Locations:

New Brunswick, New Jersey, United States of America

Job Description:

The Enterprise Governance & Legal Innovation group within the Global Legal Organization (GLO) is recruiting for a Senior Director, Digital Innovation & Transformation.

The Senior Director, Digital Innovation & Transformation is a global leadership role responsible for shaping and executing the digital strategy in support of the GLO. This role defines the vision for how to transform legal practices by adopting an AI-enabled, digital-first approach to position the GLO for competitive advantage. This includes digital capabilities, automation, and AI to improve speed to the business and reduce low-value work within the GLO, improving satisfaction and experience.

Reporting to senior legal leadership, the role partners closely with legal, technology, and business stakeholders to identify and prioritize high-impact opportunities, design and scale innovative solutions, and embed modern product and Agile practices across the organization. With deep expertise in digital delivery, this role oversees the development of a cohesive digital ecosystem – spanning tools, platforms, and operating models – while ensuring effective governance, risk management, and stakeholder alignment.

This role has accountability to optimize and drive efficiency through technology opportunities across the GLO resource deployment model and oversees the GLO technology dedicated budget. The Senior Director will lead a team of approximately 6 FTEs and contractors based in global J&J locations, while also overseeing the entire ecosystem of technology support, including relationships with the J&J Technology organization (JJT) and implementation partners.

The ideal candidate should bring a strong understanding of how lawyers, privacy professionals, and other legal specialists operate and the services legal and privacy teams deliver – along with deep knowledge of current and emerging digital trends, tools, and practices that can transform service delivery models.

Key Responsibilities:

Digital Strategy

•            Establish and communicate the GLO digital vision, identifying target opportunities enabled by digital transformation

•            Promote and implement digital strategy, change, and transformation activities with strong adherence to best practices

•            Identify and prioritize use cases with sound business cases, including clear measures of financial and productivity gains

•            Build alignment on technology priorities and shared roadmaps amongst GLO teams and with JJT

•            Lead research and analysis on AI and generative AI trends and technologies applicable to legal and privacy fields

•            Develop and implement strategy for AI adoption and scaling within the GLO, ensuring compliance with J&J policies and guidelines

•            Drive AI fluency across the GLO and serve as the functional representative on enterprise AI governance forums

•            Develop comprehensive data strategy for the GLO to collect, manage, utilize, and protect its data assets

•            Lead the transition from a system-centric to a capability-led value delivery model aligned with strategic recommendations

Solution Design & Implementation

•            Oversee design and implementation of solutions, tools, and the operational model for GLO technology

•            Deploy and scale Agile practices across design, development, and service management

•            Drive end-to-end product development from concept to implementation, ensuring value creation at each stage

•            Manage the relationship and dynamics between business product owners (BPOs) within the GLO and technical product owners (TPOs) within JJT

•            Drive rationalization of legacy products and reduction of coordination overhead across the technology portfolio

•            Implement risk-based financial governance for technology investments and BPO/TPO accountability models

•            Ensure integration of digital solutions with existing infrastructure, representing the GLO as customer and user in technology scoping, selection, procurement, and implementation

Client-Centric Innovation

•            Drive a client-centric approach to innovation across GLO practice groups and sector expertise

•            Understand customers' challenges, requirements, and desires to create exceptional digital product experiences

•            Position the GLO as an innovation hub for legal professionals and J&J colleagues

•            Establish a high-value product vision informed by deep understanding of industry trends and pain points

•            Maintain and prioritize a backlog of product initiatives and concepts for future development

•            Conduct ongoing voice-of-customer activities and leverage market insights to validate opportunities within the digital portfolio

•            Foster a culture of innovation and continuous improvement within the broader GLO

•            Engage as a thought leader on digital and AI issues within the external legal industry

Team Leadership & Development

•            Build, lead, and develop a globally distributed digital innovation and transformation team serving the GLO

•            Lead people and teams with strengths-based feedback and Objectives & Key Results (OKR)-based individual development

•            Manage Agile team members and lead product development organizations

•            Provide coaching, feedback, performance management, and contribute to compensation decisions

•            Create and implement a communications plan to articulate vision, strategy, goals, and benefits of legal digital transformation

•            Use change management techniques to promote new capabilities, prepare GLO team members for new technologies, and ensure strong adoption

Required Qualifications:

•            Bachelor's degree required; advanced degree (MBA, JD, or equivalent) preferred.

•            8+ years of progressive experience in legal operations, legal technology, or digital transformation, with people leadership experience.

•            Strong technical knowledge of legal tools, systems, and platforms with demonstrated experience in innovation and digital transformation.

•            Proven ability to develop and execute digital strategy in a large, complex, matrixed organization.

•            Deep understanding of Agile methodologies, product management, and modern software development practices.

•            Experience managing technology budgets and demonstrating ROI on digital investments.

•            Strong understanding of AI/ML technologies and their application in legal and business contexts.

•            Excellent stakeholder management skills with ability to influence at senior leadership levels.

•            Demonstrated ability to build, lead, and develop high-performing, globally distributed teams.

•            Outstanding communication, organizational, and collaboration skills to work effectively across functions and levels.

•            Proficiency in Microsoft Office and other productivity, collaboration, and analytics tools.

•            Willingness to travel up to 10% of the time.

Preferred Qualifications:

•            JD or equivalent legal degree with understanding of legal principles and practices.

•            Experience in legal operations within a pharmaceutical, healthcare, or similarly regulated industry.

•            Demonstrated experience managing digital transformation projects and AI adoption within a legal organization.

•            Expertise in legal data analysis, project management, and change management methodologies.

•            Experience with legal-specific technology platforms (e.g., matter management, e-billing, contract lifecycle management, document management).

•            Six Sigma, PMP, or Agile certification

•            Experience leading BPO/TPO accountability models and technology vendor management.

•            Knowledge of the evolving legal technology vendor landscape and emerging solutions.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center ([email protected]) or contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Budget Management, Business Agility, Commercial Laws, Compliance Management, Corporate Governance, Developing Others, Dispute Resolution, Inclusive Leadership, Lawyering, Leadership, Legal Documents Preparation, Legal Services, Negotiation, Representing, Risk Management, Strategic Thinking, Vendor Management

The anticipated base pay range for this position is :

$178,000.00 - $307,050.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year