About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
Position Overview:
We are looking for a seasoned and hands-on Senior Director of Cyber Threat Detection & Response to lead and evolve our global threat response capabilities. This is a player-coach role: you’ll provide strategic leadership and mentorship while also jumping into trenches when needed, whether it’s leading critical incident investigations, tuning detections, or diving into vulnerabilities.
This role reports to the Chief Information Security Officer and will guide the development and execution of proactive strategies to strengthen the 24x7 threat response functions, including security incident response, threat detection and monitoring, and threat intelligence. The ideal candidate brings a balance of executive presence with a deep technical foundation and a demonstrated track record of building and leading high-performing teams to elevate the organization's security posture.
Key Responsibilities:
- Lead and mentor a global Threat Response team, fostering a culture of ownership, collaboration, and continuous improvement.
- Act as a player coach by providing strategic direction while actively engaging in technical work such as incident response, and detection development.
- Own and mature the end-to-end incident response process, including triage, investigation, containment, and recovery for incidents affecting the confidentiality, integrity, or availability of Diligent products, systems, and data.
- Collaborate cross-functionally with IT, Product, Engineering, Legal, and Risk teams to manage incident communications and remediation efforts.
- Drive continuous improvement of threat detection and monitoring capabilities through use case expansion, tuning, and threat intelligence integration.
- Manage relationships with key technology vendors and MSSP/MDR partners, ensuring service quality, clear SLAs, and seamless coordination during incident response.
- Define and report on operational and risk metrics (e.g., MTTD, MTTR, patch SLAs) to executive leadership.
- Stay ahead of emerging threats and lead innovation in tools, processes, and team capabilities to evolve our threat response program.
- Lead the integration of AI-driven tools and methodologies into the incident response lifecycle to enhance detection, triage, and resolution efficiency, while fostering a culture of continuous improvement and innovation in cybersecurity operations.
Qualifications:
- 10+ years in cybersecurity, with 5+ years leading Threat Response or Security Operations functions.
- Proven experience as a player-coach: comfortable shifting from strategic leadership to hands-on technical involvement as needed.
- Deep knowledge of incident response, threat hunting, vulnerability management, and security tooling.
- Strong understanding of attacker TTPs and threat modeling frameworks (e.g., MITRE ATT&CK).
- Experience with SIEM, SOAR, EDR, vulnerability scanners, and cloud-native security tooling.
- Track record of successfully leading during high-pressure incidents.
- Strong communication and executive stakeholder engagement skills.
- Industry certifications such as CISSP, GIAC, CISM, or equivalent preferred.
- Experience with cloud platforms (AWS, Azure, GCP) and container security.
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Top Skills
What We Do
Diligent is the leading GRC SaaS provider, serving nearly 1 million users from 25,000 organizations around the world. Our software enables holistic and informed conversations about governance, risk and compliance and ensures CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance from across the organization.
Our world-changing idea is to bring technology, insights and confidence to leaders so they can build more effective, equitable, and successful organizations – and create lasting, positive impact on the world. We seek to empower organizations to be better for their stakeholders and communities, for their customers and employees, for their bottom line.
Headquartered in New York, Diligent also has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.
