Senior Director, Creative Services and Operations (R-16759)

Why We Work at Dun & Bradstreet

Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,500+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.

We are seeking a highly skilled and experienced Senior Director, Creative Services and Operations to lead our creative team and oversee the operational aspects of our marketing projects.

The Senior Director, Creative Services and Operations will be a strong background in creative services, project management, marketing services, and team leadership.

The Senior Director, Creative Services and Operations requires a strategic thinker with the ability to drive innovation, streamline processes, and deliver high-quality creative outputs that align with our brand vision and business objectives.

Essential Key Responsibilities

• Leadership and Team Management
• Lead, mentor, and inspire a team of creative professionals, including designers, copywriters, and project managers.
• Foster a collaborative and innovative work environment that encourages creativity and professional growth.
• Conduct regular performance reviews and provide constructive feedback to team members.




• Creative Strategy and Execution
• Develop and implement creative strategies that align with the company’s brand and marketing goals.
• Oversee the creation of high-quality visual and written content for various channels, including digital, print, and social media.
• Ensure all creative outputs meet brand standards and are delivered on time and within budget.




• Project Management
• Manage the end-to-end marketing process, from concept development to final delivery.
• Coordinate with cross-functional teams, including marketing, product, and sales, to ensure alignment and successful project execution.
• Utilize project management tools to track progress, manage resources, and report on project status.




• Operational Efficiency
• Identify and implement process improvements to enhance the efficiency and effectiveness of the marketing team.
• Develop and manage the client’s marketing services budget, ensuring optimal allocation of resources.
• Establish and maintain relationships with external vendors and freelancers as needed.




• Performance Metrics and Reporting
• Define and track key performance indicators (KPIs) to measure the success of creative projects.
• Prepare and present regular reports on performance, project status, and team productivity to client and/or senior leadership.




• Additional duties as assigned.

Education and Experience

• Bachelor’s degree in Marketing, Communications, Graphic Design, or a related field.
• Master’s degree is a plus.

Essential Skills and/or Certifications

• 10+ years of experience in creative services, with at least 5 years in a leadership role.
• Proven track record of managing and delivering successful creative projects.
• Strong understanding of branding, marketing, and digital media.
• Excellent project management and organizational skills.
• Exceptional communication and interpersonal skills.
• Proficiency in creative software and project management tools.
• Knowledge of the latest trends and best practices in creative services and marketing.
• Experience in a fast-paced, high-growth environment.
• Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.

Benefits We Offer

· Generous paid time off in your first year, increasing with tenure.

· Up to 16 weeks 100% paid parental leave after one year of employment.

· Paid sick time to care for yourself or family members. 

· Education assistance and extensive training resources.

· Do Good Program: Paid volunteer days & donation matching.

· Competitive 401k & Employee Stock Purchase Plan with company matching. 

· Health & wellness benefits, including discounted Wellhub membership rates.

· Medical, dental & vision insurance for you, spouse/partner & dependents.

· Learn more about our benefits: http://bit.ly/41Yyc3d.

All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

Dun & Bradstreet is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Dun & Bradstreet and need special assistance or an accommodation to use our website or to apply for a position, please send an e-mail with your request to [email protected]. Determination on requests for reasonable accommodation are made on a case-by-case basis.