Senior Director, Commercial Sales Operations

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

WHAT YOU WILL EXPERIENCE IN THIS POSITION:

• Reporting into our Senior VP of Sales, this individual will drive global sales and commercial excellence across the Sales and Customer Care organization by leading transformation initiatives and optimizing processes to improve sales productivity and operational efficiency.
• Lead the commercial and technical support functions throughout the entire customer journey—from initial engagement through post-sale and aftermarket support.
• Implement a structured framework to align strategic initiatives with measurable success metrics and ensure effective execution across the organization.
• Lead annual quota planning process, including quota setting, deployment, performance tracking, forecasting, and analytics, while developing and maintaining a comprehensive playbook to ensure clarity and consistency.
• Own and accelerate the transformation toward a data-driven sales organization by standardizing reporting and developing analytics that enable informed decision-making across Sales and Customer Care.
• Drive the vision and development of CRM systems as the core platform for all sales engagement.
• Establish and maintain a scalable enablement ecosystem that promotes training, drives tool adoption, and supports continuous improvement to meet evolving business requirements.
• Partner with sales leadership to support sales strategy and planning, including segmentation, targeting, channel strategy, and resource deployment.

YOU HAVE:

• A bachelor’s degree is preferred.
• Minimum 10 years of professional experience in sales operations or excellence leadership roles within a global manufacturing environment, including 5+ years of team leadership experience.
• Experience working within Salesforce.com or a similar CRM system.
• Merger and Acquisition experience preferred.
• Ability to develop effective relationships, listen, influence, and collaborate at all organizational levels within the organization.
• Knowledge and experience in process development, project management, and related organizational change.
• Strong affinity towards digital innovation. Practical experience in driving large investments in global digital projects.
• Ability to travel up to 40% required.

Pay Transparency

nVent’s pay scale is based on the expected range of base pay for this job and the employee’s work location. Employee pay within this range will be based on a combination of factors including knowledge, skills, abilities, experience, education, and performance. Where federal, state, or local minimum wage requirements exist, employee pay will comply.

Compensation Range: $205,000-$305,000

Depending on the position offered, employee may be eligible for other forms of compensation, such as annual or long-term incentives.

WE HAVE:

• A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day

  • nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.

  • Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com.

• Commitment to strengthen communities where our employees live and work

  • We encourage and support the philanthropic activities of our employees worldwide

  • Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money

• Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being:

  • Innovative & adaptable

  • Dedicated to absolute integrity

  • Focused on the customer first

  • Respectful and team oriented

  • Optimistic and energizing

  • Accountable for performance

• Benefits to support the lives of our employees

Benefit Overview

At nVent, we value our people and their health and well-being.  We provide a broad benefits package with meaningful programs for eligible full-time employees that includes:

• Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance.

• A 401(k) retirement plan and an employee stock purchase plan — both include a company match.

• Other supplemental benefits such as tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and legal & identity theft protection.

At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other’s authenticity because we understand that uniqueness sparks growth.