Senior Director, Commercial Analytics

Posted Yesterday
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South San Francisco, CA, USA
In-Office
270K-315K Annually
Senior level
Biotech • Pharmaceutical
The Role
Lead Commercial Analytics to deliver strategic insights, BI, advanced analytics, ROI measurement, marketing mix modeling, and AI-enabled capabilities. Support patient services, market access, specialty pharmacy, distribution, and commercial partners. Build and lead a high-performing analytics organization and drive data-driven decision-making and performance optimization across commercial functions.
Summary Generated by Built In

Cytokinetics is a specialty cardiovascular biopharmaceutical company, building on its over 25 years of pioneering scientific innovations in muscle biology, and advancing a pipeline of potential new medicines for patients suffering from diseases of cardiac muscle dysfunction.

The Senior Director, Commercial Analytics is responsible for leading strategic insights, business intelligence, advanced analytics, commercial effectiveness measurement, patient services analytics, access analytics, and AI-enabled analytical capabilities across the Commercial organization. This leader serves as a trusted advisor to executive leadership, driving data-driven decision making through actionable insights, innovative analytical approaches, and performance measurement frameworks that accelerate business results.
The role is accountable for advancing enterprise-wide analytics capabilities that optimize commercial investments, customer engagement strategies, patient support programs, market access initiatives, and organizational effectiveness. The Senior Director will champion emerging technologies, artificial intelligence, machine learning, and advanced analytical methodologies to enhance decision-making and create sustainable competitive advantage.

Duties and Responsibilities:
  • Serve as a strategic thought partner to Executive Leadership and Commercial Leadership.
  • Build, drive and lead the development of business intelligence, advanced analytics, customer analytics, and performance measurement capabilities of team members.
  • Partner with Field Excellence & Operations to define KPIs, reporting requirements, and dashboard strategies.
  • Lead ROI measurement and optimization of commercial investments.
  • Develop and enhance marketing mix modeling capabilities.
  • Support Patient Support Services through analytics on patient onboarding, therapy initiation, adherence, persistence, hub performance, and patient journey optimization.
  • Support Value, Access & Distribution through analytics on payer access, reimbursement dynamics, specialty pharmacy performance, distribution channels, gross-to-net drivers, and pull-through effectiveness.
  • Partner with Brand Marketing, Sales, Patient Support Services, Value, Access & Distribution, and Finance, to support strategic decision making.
  • Lead adoption of AI, machine learning, automation, and advanced analytics capabilities.
  • Build and develop a high-performing Commercial Analytics organization.
Education and Qualifications:
  • B.S degree, advanced degree preferred.
  • 12+ years of progressive experience in biopharmaceutical analytics, business intelligence, commercial operations, or related functions.
  • Deep expertise in commercial analytics, ROI measurement, marketing mix modeling, and business performance optimization.
  • Experience supporting Patient Support Services, Market Access, Specialty Pharmacy, and Distribution organizations.
  • Experience implementing AI, machine learning, automation, or advanced analytics solutions.
  • Strong knowledge of pharmaceutical data assets including syndicated, claims, specialty pharmacy, and patient-level data.
  • Proven ability to influence executive leadership and drive strategic business outcomes.
  • Demonstrated success building, leading, and developing high-performing teams.
  • Strong executive presence, communication skills, and business acumen.
  • Rare disease and/or specialty pharmaceutical experience preferred.
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Pay Range:

In the U.S., the hiring pay range for fully qualified candidates is $270,000 - $315,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors.

Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at Cytokinetics and believe you can add value to our team, we would love to hear from you.

Please review our General Data Protection Regulation (GDPR) policy PRIOR to applying.  

Our passion is anchored in robust scientific thinking, grounded in integrity and critical thinking. We keep the patient front and center in all we do – all actions and decisions are in service of the patient and their caregivers. We champion integrity, ethics, doing the right thing, and being our best selves.

Fraud Warning: How to Identify Impersonated Cytokinetics Job Postings and Offers

Recently, there have been fraudulent employment offers being sent to candidates on behalf of Cytokinetics. Please be advised that all legitimate offers from Cytokinetics will come directly from our official email domain (Cytokinetics.com) and will only be made after completing a formal interview process.

Here are some ways to check for authenticity:

  • We do not conduct job interviews through non-standard text messaging applications

  • We will never request personal information such as banking details until after an official offer has been accepted and verified

  • We will never request that you purchase equipment or other items when interviewing or hiring

  • If you are unsure about the authenticity of an offer, or if you receive any suspicious communication, please contact us directly at [email protected]

Please visit our website at: www.cytokinetics.com

Cytokinetics is an Equal Opportunity Employer

Skills Required

  • B.S. degree
  • Advanced degree
  • 12+ years of progressive experience in biopharmaceutical analytics, business intelligence, commercial operations, or related functions
  • Deep expertise in commercial analytics, ROI measurement, marketing mix modeling, and business performance optimization
  • Experience supporting Patient Support Services, Market Access, Specialty Pharmacy, and Distribution organizations
  • Experience implementing AI, machine learning, automation, or advanced analytics solutions
  • Strong knowledge of pharmaceutical data assets including syndicated, claims, specialty pharmacy, and patient-level data
  • Proven ability to influence executive leadership and drive strategic business outcomes
  • Demonstrated success building, leading, and developing high-performing teams
  • Strong executive presence, communication skills, and business acumen
  • Rare disease and/or specialty pharmaceutical experience
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The Company
HQ: South San Francisco, CA
473 Employees
Year Founded: 1998

What We Do

Cytokinetics is a late-stage biopharmaceutical company focused on discovering, developing and commercializing first-in-class muscle activators and next-in-class muscle inhibitors as potential treatments for debilitating diseases in which muscle performance is compromised and/or declining. As a leader in muscle biology and the mechanics of muscle performance, we are developing small molecule drug candidates specifically engineered to impact muscle function and contractility. Proud to be a San Francisco Business Times Best Place to Work in 2021 and 2022, a Great Place to Work-Certified company in 2022 and a part of Fortune's Best Workplaces in the Bay Area in 2022 and Fortune's Best Workplaces in BioPharma in 2022.

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