Senior Director - Client Partner

Reposted 17 Days Ago
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Phoenix, AZ
In-Office
Senior level
Information Technology
The Role
The Senior Director - Client Partner will manage BFSI accounts, drive account growth through solution-based selling and build executive-level relationships while ensuring client satisfaction and compliance.
Summary Generated by Built In

Role : Senior Director - Client Partner

Location: Phoenix (preferred) or US remote

Travel: ~30–40% (customers, field & partner events)

About NucleusTeq

NucleusTeq is a software services, solutions, and products company enabling Fortune 1000 customers across the USA, Canada, UK, and India to modernize with Data, Cloud, AI/ML, Enterprise Automation, and Digital Engineering. We’ve delivered sustained hyper-growth and are scaling globally with a sharp focus on measurable customer outcomes.

Role Overview

We are seeking a seasoned Client Partner to anchor and expand our BFSI (Banking, Financial Services, Insurance) relationships in Phoenix. This role is critical to driving account growth, building executive-level relationships, and shaping transformative technology engagements across Data, Cloud, and AI/ML.

Key Responsibilities

• Act as the strategic advisor and primary relationship owner for key BFSI accounts in the Phoenix region.

• Drive account growth and revenue expansion through consultative selling and solution positioning across Data Engineering, Cloud, AI/ML, and Digital Transformation.

• Leverage professional network to open new opportunities and strengthen NucleusTeq' s brand presence within BFSI.

• Build and nurture executive-level relationships (CIO, CDO, CTO, VPs) to ensure alignment of technology solutions with business goals.

• Partner with delivery and solution teams to ensure high-quality execution and client satisfaction.

• Lead contract negotiations, renewals, and ensure compliance with client/vendor governance.

• Monitor market trends in BFSI and proactively provide thought leadership to clients.

• Conduct Quarterly Business Reviews (QBRs) with senior stakeholders to review outcomes, challenges, and future opportunities.

Qualifications

• 12+ years of experience in IT services/consulting with at least 5+ years managing BFSI accounts.

• Strong professional network within BFSI (banking, credit cards, insurance, payments).

• Proven track record of growing accounts ($10M+ portfolios) through solution-based selling.

• Strong knowledge of Cloud (AWS/GCP/Azure), Data Engineering, AI/ML, and BFSI regulatory/compliance needs.

• Excellent executive presence, communication, and negotiation skills.

• Ability to collaborate with global delivery teams and ensure client success.

• Bachelor’s degree required; MBA preferred.

What We Offer

• Opportunity to work with Fortune 100 BFSI leaders.

• A high-growth, entrepreneurial environment where you can make an impact quickly.

• Competitive compensation with performance-based incentives.

• Global team exposure with innovation-driven culture.

How We Work

• Customer-first, revenue-aware: every initiative links to outcomes and commercial impact.

• Write-it-down and decide fast: transparent plans, data-driven reviews, rapid issue resolution.

• One global team: tight alignment with Sales, Delivery, Product, Marketing, and Finance; clear handoffs and shared KPIs.

Compensation / Benefits

• Competitive base + performance bonus tied to NRR/GRR/ARR; equity eligible.

• Industry-leading health, dental, vision; 401(k) match; generous PTO and profit-sharing.

• Learning stipend and certifications; leadership development and succession planning.

Equal Opportunity

NucleusTeq is an equal opportunity employer. We celebrate diversity and are committed to an inclusive environment for all employees

Top Skills

Ai/Ml
AWS
Azure
Cloud
Data Engineering
GCP
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The Company
HQ: Phoenix, AZ
500 Employees
Year Founded: 2018

What We Do

We Empower & Transform customers’ business through the use of digital technologies.

Our core focus areas are Big-Data, Cloud, Analytics (AI, ML), Blockchain, Automation & Mobility.

We enable navigation of digital transformation for several fortune 1000 clients in USA, Canada, UK & India.
NucleusTeq is a software services, solutions & products company empowering & transforming customers’ business through the use of digital technologies such as Big-Data, Analytics (AI, ML), Cloud, Enterprise Automation, Block-chain, Mobility, CRM & ERP.

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