Senior Director, Category Management

Posted 5 Days Ago
Be an Early Applicant
Bellevue, WA
Hybrid
213K-360K Annually
Expert/Leader
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role
The Senior Director of Category Management will lead the Dog Food category at Chewy, managing P&L, developing category strategies, and overseeing vendor partnerships. Responsibilities include team leadership, growth initiatives, and data-driven decision-making to enhance customer experience.
Summary Generated by Built In
Our Opportunity
Chewy is looking for a Senior Director of Category Management - Dog Food, to lead one of our single largest and most strategically important business. Dog Food is foundational to Chewy's customer experience, vendor partnerships, and long-term growth. This leader will own the P&L, strategy, and executional excellence for a multibillion-dollar category at the center of pet parent loyalty and vendor innovation.
We're seeking a seasoned business leader who thrives at scale, balances strategic depth with operational precision, and can accelerate Chewy's position as the most trusted and convenient destination for pet parents everywhere. You'll lead a high-performing team, drive transformational category strategies, and partner directly with senior executives and key vendors to deliver growth, profitability, and customer experience outcomes that define category leadership.
What You'll Do
Category Leadership
  • Own end-to-end Dog Food P&L, inclusive of revenue, margin, inventory, and marketing performance.
  • Develop and execute a category strategy that drives growth across both established and emerging brands.
  • Leverage deep analytics and customer insights to optimize pricing, promotions, and assortment.
  • Partner with marketing, supply chain, and operations to ensure flawless execution across the customer journey.

Vendor and Partnership Development
  • Serve as senior relationship owner for major vendor partners, including strategic brand planning, joint business plans, and innovation roadmaps.
  • Expand Chewy's vendor ecosystem through targeted engagement with emerging and high-potential brands.
  • Negotiate commercial agreements that unlock long-term growth, margin expansion, and differentiation for Chewy.

Team and Organizational Leadership
  • Lead, mentor, and develop a high-caliber team of category managers, analysts, and business operators.
  • Set a culture of accountability, analytical rigor, and bias for action.
  • Collaborate across Chewy's matrix organization-including Marketing, Finance, Tech, Supply Chain, and Customer Experience-to deliver integrated, cross-functional business outcomes.

Innovation and Growth
  • Identify new opportunities for category expansion, private brand development, and premiumization.
  • Champion the use of data-driven decision-making and experimentation to continually evolve the customer experience.
  • Represent Dog Food as a core driver of Chewy's broader growth agenda and strategic planning.

What You'll Need
  • 15+ years of progressive business experience in ecommerce, retail, CPG, or consulting, with a track record of delivering profitable growth at scale.
  • 10+ years of people leadership, with experience developing and scaling high-performing teams.
  • Proven experience as the P&L owner of a major business unit or category exceeding $500M+ in annual sales.
  • Deep functional expertise in category management, merchandising, pricing, vendor negotiations, and brand development.
  • Strong analytical and financial acumen; highly fluent in forecasting, pricing, and performance management.
  • Strategic thinker who operates effectively at both 10,000 feet and ground level-comfortable balancing vision with detail.
  • Excellent communicator and influencer across senior executive and cross-functional teams.
  • Bachelor's degree required; MBA preferred.
  • Must be open to travel as needed.

Why You'll Love It Here
  • Opportunity to lead Chewy's most essential category and shape the trajectory of our Consumables business.
  • Visibility and impact at the highest levels of the company, with direct interaction across executive leadership and vendor C-suites.
  • A fast-paced, high-growth environment that rewards ownership, insight, and execution.

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k, an annual bonus potential, new hire and annual equity grant.
We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Base Salary Range
$213,000-$359,500 USD
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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The Company
HQ: Boston, MA
18,000 Employees
Year Founded: 2011

What We Do

We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.

We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.

At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.

Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.

We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.

We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.

Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.

Why Work With Us

We're proud to be one of the fastest growing e-commerce companies of all time.

With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.

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Employees engage in a combination of remote and on-site work.

Typical time on-site: 2 days a week
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