Senior Director, Campus Business Services

Job Description:

Shape the business operations behind the music.

Berklee is where artists come to discover who they are and shape the future of music and the performing arts. With campuses in Boston, New York City, Valencia, and a thriving online division, Berklee is a global leader in arts education—and we’re powered by people who are innovative, collaborative, and mission-driven.

We’re seeking a Senior Director of Campus Business Services to lead a wide range of auxiliary and procurement operations that directly support Berklee’s student experience and institutional success. If you’re a strategic thinker who thrives in dynamic environments, enjoys optimizing systems and contracts, and believes in the power of mission-aligned operations, this role is for you.

What You’ll Do:

• Lead and continuously improve all aspects of procurement services, contract management, and auxiliary operations (e.g., dining, bookstore, mail services, campus card program, vending, and more).
• Oversee vendor relationships, ensure service excellence, and drive cost-effective solutions that benefit the entire Berklee community.
• Manage large-scale contracts and RFP processes, ensuring compliance, transparency, and value.
• Collaborate across departments—including Student Affairs, Technology Resources, Public Safety, and Facilities—to align business services with student and institutional needs.
• Optimize financial performance, budgets, and reporting for all campus services.
• Serve as a key liaison to procurement consortia and external vendors, representing Berklee in collaborative purchasing and operational improvement initiatives.
• Oversee Berklee’s Workday Procurement module and help streamline the procure-to-pay process.

What You Bring:

• A bachelor’s degree in business, finance, or a related field is required; an MBA is preferred.
• 8–10+ years of progressive leadership experience in procurement, auxiliary services, or campus operations.
• Strong understanding of procurement systems, especially ERP tools—Workday experience is a plus.
• Strategic mindset and ability to lead process improvements and cross-functional projects.
• Excellent communication and negotiation skills, with experience presenting to senior leadership.
• A collaborative, people-first leadership style and commitment to equity, inclusion, and innovation.

Why Berklee:

At Berklee, we believe supporting creativity begins with supporting people. We’re proud to offer:

• Hybrid and flexible work options
• Generous paid time off and holidays
• Tuition benefits for employees and their families
• Access to performances and events on campus
• Comprehensive benefits, wellness programs, and a collaborative, mission-driven culture

You’ll join a workplace where every function, including business services, plays a part in empowering artists and creative leaders worldwide.

If you’re excited to lead with purpose, drive impact behind the scenes, and help support a globally recognized creative community, we’d love to hear from you.  Apply today!

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: 

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance.  Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at [email protected] or call 617-747-2375.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*